247 reviews
767 whitehorse rd mont albert vic 3127
#compassionateCare#thoroughExams#gentleHandling+14
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ knowledge, thoroughness and outcomes, with multiple accounts of accurate diagnoses, life‑saving care and clear explanations. Staff are repeatedly described as compassionate, gentle and patient, taking time with nervous pets, providing follow‑up calls and fitting in urgent cases. Many noted a calm environment and long‑term trust over years, plus transparent fees without pressure for unnecessary tests. Cat owners in particular highlighted excellent feline care and the convenience of the attached cattery.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a few raised concerns. Some reported brusque or unhelpful front‑desk interactions, strict scheduling (including issues when late) and occasional difficulty getting same‑day appointments. Pricing was generally seen as reasonable, but a minority felt medication or consult costs were high. Isolated clinical concerns included a post‑desexing complication and disagreement with euthanasia recommendations.
🏥Clinic Specialties
- Cat-friendly handling and care
- Endocrine disorders (thyroid, diabetes)
- Emergency triage and urgent care
- Soft-tissue surgery and desexing
- Palliative and end-of-life care
- On-site cattery/boarding
🏷️Keywords
#compassionateCare#knowledgeableVets#thoroughExams#gentleHandling#followUpCalls#emergencyFitIns#longTermLoyalty#reasonablePricing#transparentFees#noUpselling#catteryOnsite#schedulingIssues#rudeReception#pricingConcerns#postOpComplication#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent issues; they often squeeze in emergencies but popular times can book out.
- Ask for an itemised estimate and medication pricing upfront; most find fees fair and transparent but a few noted higher med costs.
- Mention if your pet is anxious or timid—staff are gentle, use treats and take time to build trust.
- Arrive a bit early for appointments as the clinic keeps to a tight schedule and lateness can cause delays.
- If you have a cat, consider the attached cattery for convenient boarding alongside veterinary care.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜16:00 | |||||||
| 08:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Elgar Road Veterinary Hospital is in Box Hill North, VIC 3129. As there isn’t a train, metro or light-rail station within easy walking distance, driving is usually the most convenient option. Street parking is typically available nearby—check local signage for time limits. If you’re using public transport, use Google Maps to find the nearest bus route and stop for the best connection.
Elgar Road Veterinary Hospital is open Monday to Friday 8:00 am–7:00 pm and Saturday 8:00 am–4:00 pm; they’re closed on Sunday. Hours can change on public holidays—call ahead to confirm.
Call (03) 9899 9518 or visit https://elgarvet.com.au/ to get in touch.
The easiest way to book is to call the clinic, or visit their website to request an appointment or send an enquiry. For urgent issues, call ahead so the team can advise the quickest option.
Veterinary fees in Australia aren’t regulated by a government schedule and Medicare doesn’t cover pets, so consultation costs vary by clinic and case. Please call the clinic for a current quote, and ask for an itemised written estimate for any tests, procedures or surgery. If you need after-hours emergency care, be aware fees are typically higher. Consider whether pet insurance or general payment-plan options could help with larger bills.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
Elgar Road Veterinary Hospital provides emergency triage and can often fit in urgent cases during opening hours—call ahead so the team can prepare. For after-hours availability or referral options, please call to enquire.
Yes—street parking is typically available near the clinic in Box Hill North; remember to check local signage for any time limits or restrictions.
The clinic focuses on cat‑friendly handling and care, management of endocrine disorders (such as thyroid disease and diabetes), soft‑tissue surgery and desexing, palliative and end‑of‑life care, and emergency triage/urgent care, with the convenience of an on‑site cattery/boarding.
Pet owners rate Elgar Road Veterinary Hospital 4.7 out of 5.0 from 247 reviews. Feedback highlights knowledgeable vets, thorough exams, compassionate handling (especially with nervous cats), clear explanations and follow‑up calls, plus transparent fees without pressure for unnecessary tests. A few reviewers mentioned strict scheduling, occasional difficulty getting same‑day bookings, and some concerns about front‑desk interactions or pricing on medications.
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Other veterinary clinics near Box Hill North
247 reviews
elgar rd box hill vic 3128
#compassionateCare#knowledgeableVets#thoroughExams+12
Source: Google Maps
Last updated: 10 July 2026