4.4
211 reviews
187 mount alexander rd ascot vale vic 3032
#compassionateCare#thoroughExams#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s warmth, compassion and clear communication. Many noted gentle, low‑stress handling of anxious or reactive pets (including cats) and careful follow‑up via calls or texts after visits and procedures. Reviewers also highlighted efficient same‑day appointments, punctual consults, and a clean, modern clinic environment. Several mentioned successful outcomes from diagnostics, dentistry and surgeries, with vets taking time to explain options.
💬Common Feedback & Suggestions
While reviews are largely very positive, a minority raised cost concerns, including pricey medications, unexpected consult fees or high quotes compared with other clinics. A few reports questioned diagnoses or surgical recommendations, with two reviewers describing poor outcomes and advising second opinions. Minor operational notes included limited parking, occasional slow service or difficulty seeing a vet at short notice on a subsequent day, and one comment about reception noise. One reviewer felt service quality changed under new management and preferred continuity with a regular vet.
🏥Clinic Specialties
- Dentistry and dental extractions
- Feline-friendly, low-stress care
- Anxious/reactive pet management and sedation
- Urgent and same-day appointments
- Senior pet care and chronic disease support
- Post-operative care and follow-up
🏷️Keywords
#compassionateCare#gentleHandling#clearCommunication#thoroughExplanations#felineFriendly#anxiousPets#reactiveDogs#followUpCalls#reminderTexts#sameDayAppointments#punctualAppointments#cleanClinic#modernFacilities#pricingConcerns#limitedParking#endOfLifeCare
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent issues—reviews suggest they often fit pets in the same day, even near closing.
- Arrive a little early to allow time to find parking, as spaces out front are limited.
- If your pet is nervous or reactive, flag this when booking so the team can use low‑stress handling or sedation where appropriate.
- Ask for an itemised estimate (including medication prices) before treatment to avoid bill surprises.
- Cat owners can request the cat nook with Feliway and low‑stress handling to make visits calmer.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Epsom Road Veterinary Clinic is at 156 Epsom Rd, Ascot Vale VIC 3032. If you’re driving, street parking is available on Epsom Rd and nearby streets—arrive a little early and check signage as spaces can be limited. There isn’t a train or light‑rail station within an easy walk, so consider driving or using a nearby bus; check Google Maps for the best route.
The clinic is open Monday to Friday 8:00 am–6:00 pm and Saturday 9:00 am–1:00 pm; it’s closed on Sundays.
You can contact the clinic on (03) 9370 1900 or via their website at http://www.epsomrdvet.com.au/.
To book, call the clinic or visit their website to enquire about availability. For urgent concerns, call ahead—reviews suggest they often fit pets in the same day.
Veterinary fees in Australia aren’t regulated and vary by clinic, and Medicare doesn’t cover pets. For a current consultation quote at this clinic, please call to enquire. If your pet may need tests, procedures or medications, ask for an itemised written estimate beforehand. You can also consider pet insurance and, if needed, third‑party payment‑plan options that some clinics accept; ask the clinic what they support.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans (e.g. GapOnly, VetPay, Afterpay). Policies vary, so call ahead to confirm what this clinic accepts.
Based on the clinic’s summary and reviews, they focus on dentistry and dental extractions; feline‑friendly, low‑stress care; anxious/reactive pet management and sedation; urgent and same‑day appointments; senior pet care and chronic disease support; and thorough post‑operative care with follow‑up.
Yes—street parking is available near the clinic. Check local signs for restrictions and allow extra time to find a spot, as spaces out front can be limited at busy times.
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Source: Google Maps
Last updated: 10 July 2026