174 reviews
1 langs rd ascot vale vic 3032
#compassionateCare#gentleHandling#clearCommunication+13
What owners report about visiting
5 community reports｜4/5 details added｜Updated 7/20
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
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What owners say
An owner reported seeing the vet successfully without an appointment — still awaiting more confirmation.
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What owners say
An owner reported waiting over 30 minutes last time — we suggest allowing extra time.
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What owners say
An owner reported that costs were explained before tests or treatment — still awaiting more confirmation.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s specialist knowledge and outcomes for exotic species, including birds, rabbits, reptiles, ferrets, axolotls and backyard poultry. Reviews highlight compassionate, patient staff and reception, thorough examinations with clear explanations, and proactive follow‑ups and updates after visits and surgeries. Many noted rapid help in emergencies and same‑day diagnostics when needed, along with a clean, modern, well‑organised facility.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive; the few concerns raised were about pricing, with some feeling certain consult add‑ons and medications were expensive, though many also noted transparency, itemised quotes and budget‑conscious planning. A couple of reviewers suggested arranging accessibility support ahead of time if required. Aside from that, there were virtually no complaints about waits, parking or booking, with several people even travelling long distances by choice.
🏥Clinic Specialties
- Avian medicine and surgery
- Rabbit medicine and critical care
- Reptile medicine (lizards, snakes, blue‑tongues)
- Ferret and small mammal care (rats, guinea pigs)
- Axolotl and aquatic pet care
- Poultry and backyard bird care
🏷️Keywords
#exoticSpecialists#avianExpertise#rabbitCare#reptileKnowledge#ferretCare#smallMammalVets#compassionateCare#clearCommunication#thoroughExams#followUpCalls#emergencyFitIns#minimalWaits#transparentPricing#pricingConcerns#cleanModernClinic#friendlyReception
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—reviewers were often squeezed in quickly for emergencies.
- If you need accessible access, let reception know in advance so they can assist.
- Bring details about your pet’s housing, diet and routine; the vets ask thorough questions and tailor advice.
- Be prepared for specialist pricing; ask for an itemised estimate and discuss budget options, as the team is transparent and can be price‑conscious.
- You can book online and they’re open 7 days; if travelling, plan your route—parking and public transport access have been easy for many.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:00 | |||||||
| 09:00〜14:30 | |||||||
| 09:00〜16:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The Unusual Pet Vets is in Ascot Vale, VIC 3032, Melbourne. As there’s no train or light-rail station within a short walk, driving is usually easiest—use Google Maps for turn-by-turn directions or to find nearby bus routes. Street parking is typically available in the area; check local signage and time limits.
They’re open 7 days: Monday to Friday 8:30 am–6:00 pm, Saturday 9:00 am–4:30 pm, and Sunday 9:00 am–2:30 pm.
You can contact The Unusual Pet Vets on (03) 9969 2553 or via their website at https://www.unusualpetvets.com.au/.
You can book online via their website or call the clinic to arrange a time. For urgent concerns, call ahead so the team can advise and try to fit you in promptly. If you need accessibility assistance, let reception know in advance.
Consultation fees in Australia aren’t government-regulated and vary between clinics and cases, so call the clinic for a current quote. For any procedure, ask for an itemised written estimate. If a clinic offers after-hours care, fees are typically higher outside normal hours. Consider whether pet insurance or payment-plan options might help with costs, and ask what options are available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some can process pet-insurance gap claims or offer payment plans; call ahead to confirm what’s accepted at this clinic.
They focus on exotic and unusual pets, including avian medicine and surgery; rabbit medicine and critical care; reptile care (lizards, snakes, blue‑tongues); ferret and small mammal care (rats, guinea pigs); axolotl and aquatic pet care; and poultry/backyard bird care.
Pet owners rate The Unusual Pet Vets 5.0 out of 5 (122 reviews), praising specialist knowledge with exotic species, compassionate staff, thorough exams with clear explanations, proactive follow-ups, and a clean, modern clinic. A few noted some pricing felt high for certain add-ons or medications, though many mentioned transparent, itemised quotes and budget-conscious planning.
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Source: Google Maps
Last updated: 10 July 2026