174 reviews
1 langs rd ascot vale vic 3032
#compassionateCare#gentleHandling#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being caring, gentle and thorough, with clear explanations and great communication. Many noted calm handling of anxious or reactive pets, thoughtful touches like reminder texts and follow‑up calls, and a welcoming, well‑organised, clean clinic. Several reviews highlight strong clinical outcomes, from rapid same‑day diagnostics to successful surgeries and improved quality of life. Punctual appointments and the ability to fit in last‑minute or Saturday visits were also repeatedly appreciated.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a minority raised concerns about pricing, including expensive medications, high or unexpected consultation fees, and large procedure quotes compared with other clinics. A few serious complaints alleged misdiagnosis or unnecessary procedures, and one reviewer reported a poor outcome after surgery; another felt service quality changed under new management. Practical niggles mentioned include limited parking, an occasionally loud reception area, and one report of slow service or lack of in‑house equipment for a specific case. Prospective clients may wish to confirm estimates and what can be done onsite before proceeding.
🏥Clinic Specialties
- Dentistry and dental extractions
- Sedation-assisted grooming and procedures
- Behaviour-sensitive handling for anxious or reactive pets
- Same-day diagnostics and UTI management
- Senior pet care and compassionate end-of-life support
- Ear and skin condition treatment
🏷️Keywords
#compassionateCare#gentleHandling#clearCommunication#anxietyManagement#catFriendlySetup#followUpCalls#textReminders#sameDayAppointments#onTimeAppointments#cleanClinic#modernRenovations#transparentPricing#priceConcerns#misdiagnosisReports#tightParking#longTermClients
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate (including medication prices and any extended consult fees) before treatment to avoid surprises.
- If your pet is nervous or reactive, flag this when booking so the team can plan gentle handling, treats or sedation as needed.
- Call ahead for urgent issues—many reviewers were fitted in at short notice, even close to closing or on Saturdays.
- Arrive a little early as parking out front can be limited.
- Confirm whether required tests or procedures can be performed in-house or if referral to a specialist is likely.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Epsom Road Vet is in Ascot Vale, Melbourne VIC 3032. Enter the clinic name into Google Maps for the best route. There isn’t a train or light-rail station within easy walking distance, so driving or taking a nearby bus is usually simplest. Street parking is typically available on surrounding streets—arrive a little early and check local signage.
Epsom Road Vet is open Monday to Friday 8:00 am–6:00 pm and Saturday 9:00 am–1:00 pm; it’s closed on Sundays. Hours may vary on public holidays, so call ahead to confirm before you visit.
You can call Epsom Road Vet on (03) 9370 1900. For more information, visit http://www.epsomrdvet.com.au/.
To book an appointment, call the clinic during opening hours. You can also visit their website to learn more about services and plan your visit.
Veterinary fees in Australia aren’t government-regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and the care your pet needs. Call the clinic for a current quote, and ask for an itemised written estimate for any procedures (including tests, medications, anaesthesia and follow-up) before you proceed. If you have pet insurance or are considering payment plans, check your options with your provider and ask the clinic what they can support.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some also support pet-insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what this clinic accepts before your visit.
The clinic lists daytime hours (Mon–Fri 8:00 am–6:00 pm, Sat 9:00 am–1:00 pm) and does not advertise dedicated after-hours or 24/7 emergency services. For urgent issues outside these times, search for a 24/7 emergency vet in Melbourne and call ahead; during business hours, call to ask if they can fit you in urgently.
Yes—street parking is typically available near the clinic in Ascot Vale. It can be limited at busy times, so arrive a little early and check street signs for any restrictions.
Based on client feedback, the clinic offers dentistry (including extractions), sedation-assisted grooming and procedures, behaviour‑sensitive handling for anxious or reactive pets, same‑day diagnostics and UTI management, senior pet care and compassionate end‑of‑life support, and treatment for ear and skin conditions.
Pet owners rate the clinic highly at 4.6/5.0 (174 reviews), praising caring, gentle and thorough vets and nurses, clear communication, punctual appointments, clean facilities and the ability to fit in last‑minute or Saturday visits. A minority mentioned price concerns and suggested confirming estimates in advance; a few noted limited parking and occasional noise at reception.
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Last updated: 10 July 2026