855 reviews
188 high st cranbourne vic 3977
#compassionateCare#thoroughExams#clearCommunication+14
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and bedside manner, especially during difficult end‑of‑life moments. Many cited strong medical outcomes and thorough care, including life‑saving snake‑bite treatment, successful surgeries (ACL/knee, tumour, desexing, wound repair), and clear follow‑up communication. Reviewers also appreciated that staff often went above and beyond, squeezed pets in at short notice, and offered fair or competitive pricing.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a minority reported concerns. A few owners described brusque or unsympathetic phone/reception interactions, issues with payment timing or flexibility (including during euthanasia or for medications), and occasional difficulty arranging urgent appointments, with one calling the ‘emergency by appointment’ approach unfair. One reviewer was upset about wildlife intake advice. Apart from these isolated critiques, most feedback was highly complimentary.
🏥Clinic Specialties
- Emergency and critical care
- Soft tissue and orthopaedic surgery
- Compassionate euthanasia and end-of-life support
- Behaviourally sensitive handling for reactive or anxious dogs
- Post‑operative care and follow‑up
- Puppy school and early‑life care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#skilledSurgeons#emergencyTriage#endOfLifeSupport#fairPricing#longTermClients#followUpCalls#anxiousDogHandling#shortNoticeAppointments#aboveAndBeyond#paymentTimingConcerns#rudeReceptionReports#wildlifePolicyConcerns
Overall Ratings
🐾Tips for Pet Owners
- For urgent or emergency cases, call ahead to confirm availability—reviews show they can sometimes squeeze pets in, but booking policies may apply.
- Discuss costs and payment expectations upfront (including euthanasia or ongoing meds) to avoid surprises.
- If your dog is anxious or reactive, ask about using a back entrance or staying during sedation—reviewers said the team accommodates this.
- Provide up‑to‑date contact details and ask for follow‑up updates after procedures; the team is known for clear communication.
- If you’ve found injured wildlife, phone first or contact a local wildlife rescue, as advice and triage options may vary.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 | |||||||
| 08:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
South Cranbourne Veterinary Surgery is located on South Gippsland Hwy, Cranbourne VIC 3977. As there’s no train or light-rail station within easy walking distance, driving is usually the simplest option. Street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stops for your trip.
They’re open Monday 8:00–19:00, Tuesday–Thursday 8:00–18:00, Friday 8:00–19:00, and Saturday 8:00–12:00; closed on Sundays.
You can call (03) 5995 1451 for appointments and enquiries, or visit http://www.southcranbournevet.com.au/ for more information.
You can book by calling the clinic or using the contact/booking options on their website: http://www.southcranbournevet.com.au/. For urgent cases, please call ahead so the team can advise on availability and triage.
Consultation fees vary by clinic in Australia and aren’t government‑regulated, and Medicare does not cover pets. Please call the clinic for a current quote, and if your pet needs a procedure, ask for an itemised written estimate beforehand. If you require care after hours at any clinic, fees are typically higher. Pet insurance and third‑party payment options (e.g. instalment plans or gap claims) exist in Australia, but availability varies—ask the clinic what they support.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment‑plan options—please call ahead to confirm what this clinic accepts.
They provide emergency and critical care, and reviews note they can often triage urgent cases during opening hours—please call ahead to confirm availability. They aren’t listed as a 24/7 hospital, so for after‑hours emergencies check their website for guidance or head to a dedicated emergency vet.
Yes—street parking is typically available near the South Gippsland Hwy location; please check signage and allow a little extra time during busy periods.
Based on the clinic’s profile and reviews, services highlighted include emergency and critical care, soft tissue and orthopaedic surgery (e.g. ACL/knee, tumour removal), compassionate euthanasia and end‑of‑life support, behaviourally sensitive handling for reactive or anxious dogs, thorough post‑operative care and follow‑up, and puppy school/early‑life care.
Pet owners rate the clinic 4.7/5 from 157 reviews, praising compassionate care, skilled surgical outcomes, clear follow‑up communication, fair/competitive pricing, and help at short notice. A small number mentioned brusque reception interactions, payment‑timing concerns, and occasional difficulty arranging urgent appointments, but overall feedback is highly positive.
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Last updated: 10 July 2026