348 reviews
#compassionateCare#friendlyStaff#clearCommunication+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, clear communication and gentle handling, especially with anxious pets and during end‑of‑life care. Many cited thorough explanations, regular updates and thoughtful follow‑ups such as calls, cards and flowers. Reviewers also highlighted strong clinical outcomes across surgeries and medical cases, and impressive know‑how with export paperwork and rabies requirements. Same‑day or urgent appointments and attentive nursing support were frequently noted.
💬Common Feedback & Suggestions
While most reviews are positive, several owners felt prices were high or that extra consult fees were added for brief follow‑ups or boosters, with a few alleging unnecessary upsells. A handful mentioned long waits despite bookings and one complaint about a cancelled appointment after arriving late without prior notification. There were isolated reports of brusque interactions or administrative mix‑ups, and one cleanliness/maintenance concern raised during a kitten visit. Grooming charges when a stressed dog couldn’t be completed also drew criticism.
🏥Clinic Specialties
- Pet export paperwork and rabies vaccination
- End-of-life and euthanasia care
- Dentistry and dental procedures
- Soft-tissue surgery and lump removals
- Anxious pet handling and fear-aware care
- In-house titre testing and preventive care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#anxiousPetsHandled#euthanasiaSupport#travelExportExpertise#thoroughExams#sameDayAppointments#onlineBooking#followUpCalls#thoughtfulAftercare#highPrices#longWaits#administrativeIssues#transparentFees
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate upfront (especially for dental or surgery) and whether a nurse visit is possible for boosters to avoid extra consult fees.
- If your pet is anxious, flag it when booking—staff are noted for adapting handling and pace to keep visits calm.
- Use the online portal to book, access records and invoices, and confirm appointments; aim to arrive on time as late arrivals may be rescheduled.
- For overseas travel, bring destination requirements and allow extra time—the team will carefully check documents and testing steps.
- If you’re cost‑conscious, discuss all options and expected follow‑ups in advance to avoid surprises.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:30 | |||||||
| 08:00〜19:00 | |||||||
| 09:00〜14:00 | |||||||
| 14:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Dandenong Veterinary Hospital is at 118 Princes Hwy, Dandenong VIC 3175, in Melbourne’s south‑east. The easiest way to reach the clinic is to drive along Princes Highway; street parking is typically available nearby (check local signage and time limits). As there’s no train or light‑rail station within easy walking distance, use Google Maps to find the nearest bus route if you’re coming by public transport.
They’re open Monday 8:00am–12:30pm and 2:00pm–7:00pm, Tuesday–Friday 8:00am–7:00pm, and Saturday 9:00am–2:00pm; closed on Sundays. Hours may differ on public holidays, so check the website or call ahead to confirm on the day.
You can call (03) 9792 4787 or visit their website: https://www.dvh.com.au/?utm_source=google&utm_medium=directory&utm_campaign=dvh_listings.
You can book online via the clinic’s website portal or call the clinic to schedule. Use the online portal to confirm appointments and access records/invoices, and try to arrive on time as late arrivals may be rescheduled.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation prices vary by clinic and visit type. Call the clinic for a current quote and ask for an itemised written estimate for any procedures (for example, dental work or surgery). If you have pet insurance or prefer a payment‑plan approach (e.g. pay‑later services or gap claims), ask what options they can support before your visit.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. Call ahead to confirm what this clinic currently accepts.
Yes—street parking is typically available near the clinic along Princes Hwy and surrounding streets; please check signage and time limits. Allow a little extra time in peak periods on Princes Highway.
Highlighted services include pet export paperwork and rabies vaccination, end‑of‑life and euthanasia care, dentistry and dental procedures, soft‑tissue surgery and lump removals, in‑house titre testing and preventive care, and gentle, fear‑aware handling for anxious pets.
Yes—reviews note considerate, fear‑aware handling for anxious pets, with staff adapting their approach to keep visits calm. When booking, let the team know your pet’s needs or triggers so they can prepare.
Pet owners rate it 4.5 out of 5 (348 reviews), praising compassion, clear communication, gentle handling (especially with anxious pets), strong clinical outcomes, careful export/rabies paperwork, and supportive follow‑ups; same‑day or urgent appointments are also mentioned. Feedback suggests prices can feel high with occasional add‑on consults, some waits despite bookings, a few admin mix‑ups, and an isolated cleanliness concern.
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Source: Google Maps
Last updated: 10 July 2026