Dandenong Veterinary Hospital - Mordialloc Vet Service
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the genuinely caring, compassionate team from reception to vets, noting clear explanations, regular updates and thoughtful follow‑ups. Many highlighted excellent handling of anxious pets and exceptionally compassionate end‑of‑life care, with touches like flowers and handwritten cards. Reviews also point to thorough, professional treatment across surgeries, emergencies and routine care, plus strong know‑how with export paperwork and rabies vaccinations.
💬Common Feedback & Suggestions
The most frequent concern was pricing, with several reviewers calling fees high or unexpected (e.g., consultation charges for boosters or prescriptions, and costly dental quotes). A few mentioned longer waits despite appointments and one complaint about a late‑arrival cancellation without prior contact. There were isolated admin or communication issues (a file mix‑up) and one hygiene complaint about an unclean bench and damaged wall, as well as dissatisfaction with a partial grooming charge. Overall, reviews are strongly positive, with costs and occasional communication lapses the main pain points.
🏥Clinic Specialties
- Pet export and travel certification
- End-of-life and euthanasia care
- Dentistry and dental procedures
- Surgery (lump removals, toe/eye surgeries)
- Vaccinations and titre testing
- Low-stress handling for anxious pets
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If you’re planning pet export or rabies vaccination, book early and bring destination requirements—the team is experienced with the paperwork and timing.
- Ask for an itemised estimate up front and clarify whether follow-up visits (e.g., boosters or prescription-only items) attract additional consult fees.
- Let staff know if your pet is anxious so they can use low‑stress handling; bringing favourite treats or a calm aid helped many pets here.
- Use the online portal to book and access records/invoices, and call ahead if you’re running late to avoid any risk of cancellation.
- For urgent issues, phone first—reviews note they often squeeze in same‑day cases, but allow extra time in case of occasional waits.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:30 | |||||||
| 08:00〜19:00 | |||||||
| 09:00〜14:00 | |||||||
| 14:00〜19:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Dandenong Veterinary Hospital - Mordialloc Vet Service is in Dandenong, VIC 3175. With no train/metro/light-rail station within an easy walk, driving is usually simplest; street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stops for your trip.
They’re open Monday 8:00am–12:30pm and 2:00pm–7:00pm; Tuesday–Friday 8:00am–7:00pm; Saturday 9:00am–2:00pm; Sunday closed. Hours may vary on public holidays—call ahead to confirm.
You can contact the clinic by phone on (03) 9792 4787 or via their website at https://www.dvh.com.au/?utm_source=google&utm_medium=directory&utm_campaign=dvh_listings. If your pet’s condition is urgent, please call before coming in.
You can book online via their website or call the clinic to arrange an appointment. For urgent issues, call first to see if they can fit you in; reviews note they often try to accommodate same‑day cases.
Veterinary fees in Australia aren’t regulated and vary by clinic and case, and Medicare does not cover pets. For the most up‑to‑date consultation fee, call the clinic for a current quote, and ask for an itemised written estimate for any procedure or dental work. Given some reviewers mentioned unexpected charges (e.g., consult fees for boosters or prescriptions), it’s wise to confirm in advance whether follow‑up visits attract additional fees. Pet insurance and payment‑plan options exist in Australia, but availability varies by clinic—ask what they can support and what you can claim with your insurer.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day.
Yes—street parking is typically available near the clinic in Dandenong; please check local signage and time limits. No nearby paid car park was identified.
Their focus areas include pet export and travel certification, end‑of‑life and euthanasia care, dentistry and dental procedures, surgery (e.g., lump removals, toe/eye surgeries), vaccinations and titre testing, and low‑stress handling for anxious pets.
Pet owners rate the clinic 4.5 out of 5.0 from 348 reviews, praising the caring, compassionate team, clear communication, thoughtful follow‑ups, gentle handling of anxious pets and supportive end‑of‑life care. Feedback is strongly positive overall, with some concerns about pricing (occasional unexpected fees or higher dental quotes) and sporadic waits or minor admin issues.
Same‑day appointments may be possible depending on availability. Book online or call to check current openings, and allow a little extra time in case there are occasional waits.
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