Unnamed veterinary record - VIC 3804

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the friendly, compassionate team and clear, thorough communication. Many described successful diagnoses and treatments, from urgent surgical care to careful management of chronic issues, with several noting thoughtful follow‑ups and gentle handling of anxious pets. Puppy school was repeatedly called informative and supportive, and long‑term clients said they trust the vets and feel genuinely cared for.

💬Common Feedback & Suggestions

While most feedback was positive, a minority reported concerns. Several owners felt prices were high or poor value when outcomes weren’t clear, and a few cited misdiagnosis or unresolved issues requiring treatment elsewhere. There were also occasional complaints about strict lateness policies, booking/appointment time mix‑ups, and, in rare cases, long waits during urgent situations or curt phone manner. Cleanliness drew no complaints.

🏥Clinic Specialties

  • Radioactive iodine treatment for hyperthyroid cats
  • Puppy school and behaviour classes
  • Rabbit surgery and small‑mammal care
  • Emergency and urgent care (including surgery)
  • Compassionate euthanasia and end‑of‑life support
  • Avian and wildlife‑friendly care

🏷️Keywords

#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#puppySchool#emergencyFitIns#followUpCalls#reasonablePricing#pricingConcerns#misdiagnosisConcerns#rudeReceptionReports#appointmentConfusion#strictLatenessPolicy#longWaits#cleanClinic#exoticPetCare

Overall Ratings

🐾Tips for Pet Owners

  • Book ahead and arrive a little early; confirm your appointment time by phone as a few reviewers reported strict lateness policies and SMS mix‑ups.
  • If it’s urgent, call first and explain the situation—staff have fit pets in even when fully booked.
  • Ask for an itemised estimate and treatment plan upfront to avoid bill surprises and to understand test choices.
  • Let the team know if your pet is anxious; they’re patient and use calming techniques—bringing a favourite treat can help.
  • Cat owners dealing with hyperthyroidism can enquire about on‑site radioactive iodine therapy (I‑131); availability may be limited so plan ahead.
📊 **Overall Ratings** - Medical Expertise: 84% satisfied - Service Attitude: 89% satisfied - Convenience: 69% satisfied - Pricing: 56% satisfied - Cleanliness: 96% satisfied - Recommendability: 84% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the friendly, compassionate team and clear, thorough communication. Many described successful diagnoses and treatments, from urgent surgical care to careful management of chronic issues, with several noting thoughtful follow‑ups and gentle handling of anxious pets. Puppy school was repeatedly called informative and supportive, and long‑term clients said they trust the vets and feel genuinely cared for. 💬 **Common Feedback & Suggestions** While most feedback was positive, a minority reported concerns. Several owners felt prices were high or poor value when outcomes weren’t clear, and a few cited misdiagnosis or unresolved issues requiring treatment elsewhere. There were also occasional complaints about strict lateness policies, booking/appointment time mix‑ups, and, in rare cases, long waits during urgent situations or curt phone manner. Cleanliness drew no complaints. 🏥 **Clinic Specialties** - Radioactive iodine treatment for hyperthyroid cats - Puppy school and behaviour classes - Rabbit surgery and small‑mammal care - Emergency and urgent care (including surgery) - Compassionate euthanasia and end‑of‑life support - Avian and wildlife‑friendly care 🏷️ **Tags** #compassionateCare #friendlyStaff #clearCommunication #thoroughExplanations #puppySchool #emergencyFitIns #followUpCalls #reasonablePricing #pricingConcerns #misdiagnosisConcerns #rudeReceptionReports #appointmentConfusion #strictLatenessPolicy #longWaits #cleanClinic #exoticPetCare 🐾 **Tips for Pet Owners** - Book ahead and arrive a little early; confirm your appointment time by phone as a few reviewers reported strict lateness policies and SMS mix‑ups. - If it’s urgent, call first and explain the situation—staff have fit pets in even when fully booked. - Ask for an itemised estimate and treatment plan upfront to avoid bill surprises and to understand test choices. - Let the team know if your pet is anxious; they’re patient and use calming techniques—bringing a favourite treat can help. - Cat owners dealing with hyperthyroidism can enquire about on‑site radioactive iodine therapy (I‑131); availability may be limited so plan ahead.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(03) 9704 6463
Official website
narrevet.com.au/

Opening Hours

MonTueWedThuFriSatSun
09:00〜19:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

357 359 belgrave hallam rd 3804 vic

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Unnamed veterinary record - VIC 3804 is in Narre Warren at 357 359 Belgrave Hallam Rd, VIC 3804. There isn’t a train/metro/light-rail station within easy walking distance, so driving is usually best. Street parking is typically available nearby—please check local signage. If you’re using public transport, check Google Maps for the nearest bus route and stops.

They’re open Monday to Friday, 9:00 am to 7:00 pm. Hours may differ on weekends and public holidays, so call ahead to confirm current times.

You can contact the clinic on (03) 9704 6463. For general information, visit https://narrevet.com.au/.

To book, call the clinic or visit their website to check available booking options. For urgent cases, call first so the team can advise and try to fit you in. It’s wise to book ahead, arrive a little early, and double-check your appointment time, as some reviewers mentioned strict lateness policies and occasional SMS mix-ups.

Veterinary fees in Australia aren’t regulated and vary by clinic and case, so it’s best to call the clinic for a current consultation quote. For any procedure or surgery, ask for an itemised written estimate so you understand the costs. If after-hours care is offered or required, be aware fees are typically higher. Medicare doesn’t apply to pets; consider pet insurance and note that some clinics offer payment-plan or gap-claim options—ask what’s available.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.

They provide urgent and emergency care (including surgery); for after-hours availability, call first to confirm and get advice. If the clinic is closed, they may direct you to a 24/7 emergency hospital nearby.

Specialty services include radioactive iodine treatment (I‑131) for hyperthyroid cats, puppy school and behaviour classes, rabbit surgery and small‑mammal care, avian and wildlife‑friendly care, emergency and urgent care (including surgery), and compassionate euthanasia and end‑of‑life support.

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Last updated: 10 July 2026