180 reviews
527 high st rd mount waverley vic 3149
#compassionateCare#clearCommunication#followUpCalls+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being exceptionally caring, knowledgeable and thorough, with clear explanations that are easy to understand. Many note excellent outcomes from surgeries and medical care (from foreign‑body and lump removals to eye procedures and seizure management), gentle handling of anxious pets, and proactive follow‑ups. Reviewers also appreciated being squeezed in for urgent issues and generally easy booking and availability, with several long‑term clients loyal for many years.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a recurring concern is pricing—especially perceived mark‑ups on medications, script fees, and higher overall costs for some visits. A few people mentioned limited weekend availability or working‑hours‑only access, and one or two cited an inconsistency over a previously discussed fee and an instance of misdiagnosis. There were isolated comments about cool reception service, though these were rare compared with the many reports of warm, attentive staff.
🏥Clinic Specialties
- Soft-tissue surgery (lump and foreign-body removal, eyelid procedures)
- Pain management, rehabilitation and acupuncture
- Dermatology and allergy care
- Ophthalmology and eye surgery
- Greyhound health and breed-specific care
- Pet grooming and coat care
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExams#skilledSurgeons#successfulSurgeries#anxiousPetsHandled#sameDayAppointments#followUpCalls#longTermClients#cleanFacility#easyBooking#priceyMedications#scriptFees#weekendHoursLimited#reasonablePrices
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate upfront, including medication costs and any script fees, as pricing feedback varied among reviewers.
- Confirm current opening hours and weekend availability, and book ahead for routine visits; call early if you need an urgent squeeze‑in.
- If your pet is anxious, let the team know—they are noted for gentle handling; bringing a favourite treat can help.
- Discuss the follow‑up plan and what’s included after procedures or surgeries to avoid surprises.
- For pain or chronic issues, ask about rehabilitation and acupuncture options mentioned by reviewers.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Waverley Animal Hospital is located at 249 Waverley Rd, Mount Waverley VIC 3149. There isn’t a train or light-rail station within easy walking distance, so it’s best to drive or check Google Maps for the nearest bus route. Street parking is typically available on Waverley Rd and nearby streets—please check local signage before you park.
The clinic is open Monday to Friday 8:00 am – 6:30 pm and Saturday 8:00 am – 12:00 pm; it’s closed on Sundays. Hours can change, so check the website or call ahead to confirm before you visit.
You can call the clinic on (03) 9807 9222. For general information, visit http://www.waverleyanimalhospital.com.au/.
To book an appointment, call the clinic or visit their website for contact and booking options. If your pet needs attention urgently, call ahead to see if they can fit you in.
Veterinary consultation fees in Australia vary by clinic and are not government-regulated, and Medicare does not cover pets. For a current quote, call the clinic directly, and for any procedures ask for an itemised written estimate (including medication costs and any script fees). If you have pet insurance or are considering a payment-plan option, ask about what’s available and how claims are handled.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans. Please call ahead to confirm which payment options are available at this clinic.
Yes—street parking is typically available near the clinic on Waverley Rd and surrounding streets. Check parking signs and allow a little extra time during busy periods.
The clinic offers soft‑tissue surgery (including lump and foreign‑body removals and eyelid procedures), pain management with rehabilitation and acupuncture, dermatology and allergy care, ophthalmology and eye surgery, greyhound health and breed‑specific care, and pet grooming and coat care.
Pet owners rate the clinic 4.8 out of 5 (225 reviews), praising caring and knowledgeable vets and nurses, clear explanations, gentle handling of anxious pets, successful surgeries and proactive follow‑ups, with booking generally easy. Some feedback mentions pricing concerns (medication mark‑ups and script fees) and limited weekend availability, but overall satisfaction, cleanliness and recommendability are very high.
Yes—pet grooming and coat care are listed among the clinic’s services. Call to enquire about availability, what’s included and current pricing.
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Last updated: 10 July 2026