344 reviews
167 mount dandenong rd croydon vic 3136
#compassionateCare#friendlyStaff#thoroughExplanations+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassionate, gentle care and strong medical know‑how, with clear explanations, options and written follow‑ups. Many cited great outcomes for surgeries, dentals and senior pets, plus confident handling of reactive pets and exotics like guinea pigs. People also appreciated being fit in promptly for urgent issues, fair and upfront pricing, and a clean, spacious waiting area. Several mentioned reliable boarding for cats and obvious love for animals, including local wildlife.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A few owners noted occasional booking limitations at very short notice (including one end‑of‑life request that couldn’t be accommodated), and one asked for online booking. There were isolated concerns about unexpected consultation fees and, in a single comment, upselling around aftercare, as well as one report of a serious condition requiring further treatment elsewhere. These were rare outliers amid broadly strong satisfaction.
🏥Clinic Specialties
- Exotic and small mammal medicine
- Dentistry and dental extractions
- General surgery and desexing
- End-of-life and euthanasia care
- Wildlife triage and care
- Cat boarding and cattery services
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#followUpCare#valueForMoney#upfrontEstimates#emergencyFitIns#extendedHours#cleanFacilities#spaciousWaitingRoom#exoticPets#catBoarding#wildlifeSupport#elderlyPetCare#reactiveDogHandling
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to book—online booking wasn’t available in reviews, but phone bookings were easy and same‑day fits often possible.
- Ask for a written estimate and treatment options; they commonly provide clear plans and follow‑up emails.
- If your pet is anxious or reactive, mention it when booking—the team often takes extra time to keep pets calm.
- For urgent issues or public holidays, ring early; several reviewers were fitted in quickly even on busy days.
- Cat owners can consider the on‑site cattery if you need boarding while away.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜19:00 | |||||||
| 08:00〜15:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Croydon Pet Hospital is located at 5 Dorset Rd, Croydon VIC 3136. As there’s no train/metro/light-rail station within easy walking distance, driving is usually the simplest option; street parking is typically available on surrounding streets (check signage). If you prefer public transport, use Google Maps to find the nearest bus route and walking directions.
Croydon Pet Hospital’s opening hours are Mon–Fri 7:30 am–7:00 pm and Sat 8:00 am–3:00 pm; they are closed on Sundays. Hours may differ on public holidays, so call ahead to confirm before you visit.
You can contact Croydon Pet Hospital on (03) 9727 4004 and via their website at http://croydonpethospital.com.au/.
You can book an appointment by calling the clinic, and reviews note phone bookings are easy with same‑day fits often possible for urgent issues. Online booking wasn’t mentioned in recent reviews, so call to arrange a time that suits.
Consultation fees at Croydon Pet Hospital aren’t set by the government and can vary by clinic and case, and Medicare does not cover pets in Australia. For an accurate, current quote, call the clinic and ask for an itemised written estimate for any procedures or treatments being recommended. Pet insurance may help with eligible costs, and some Australian clinics offer payment‑plan or gap‑claim options—ask what’s available when you call.
Clinics in Australia commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
Croydon Pet Hospital has extended weekday and Saturday hours, but after‑hours emergency availability isn’t stated—call ahead to confirm what support they can provide. If you need help outside opening times, search for the nearest 24/7 emergency vet and head there promptly.
Yes—street parking is generally available near the clinic on surrounding streets. Check local signage for time limits and consider arriving a few minutes early during busy periods.
Croydon Pet Hospital offers a range of services, including:
- Exotic and small mammal medicine
- Dentistry and dental extractions
- General surgery and desexing
- End‑of‑life and euthanasia care
- Wildlife triage and care
- Cat boarding and cattery services
Croydon Pet Hospital is highly rated, with 4.8/5.0 from 268 reviews. Owners praise the compassionate team, clear explanations and follow‑ups, strong outcomes for surgeries and dentals, calm handling of anxious pets and exotics, fair and upfront pricing, and clean, spacious facilities; a few noted occasional short‑notice booking limits and rare billing misunderstandings.
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Last updated: 10 July 2026