344 reviews
167 mount dandenong rd croydon vic 3136
#compassionateCare#friendlyStaff#thoroughExplanations+11
Croydon pet hospital and veterinary clinic
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, friendly team and the way animals are treated like family. Many highlighted thorough, professional care with clear explanations, options and upfront estimates, plus reassuring follow‑ups (including emails) and great outcomes for seniors and complex cases. Reviewers also appreciated reasonable pricing, the ability to fit in urgent cases (even on public holidays), a spacious, clean waiting area, and gentle handling of anxious or reactive pets.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, with only a few minor concerns. A couple of owners mentioned scheduling limitations at a critical end‑of‑life moment and one dispute about an unexpected consultation fee; another wished for online booking. There were isolated comments about perceived upselling around aftercare and one report of a missed serious condition at an earlier visit, while one person noted prices can be a little higher than some clinics. These were rare compared with the many reports of fair pricing and helpful, timely care.
🏥Clinic Specialties
- Exotic and small mammal medicine
- Avian and wildlife care
- Dentistry and dental surgery for senior pets
- Soft‑tissue surgery and desexing
- Feline grooming and cattery boarding
- Palliative and euthanasia support
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#reasonablePricing#emergencyFitIns#followUpCare#exoticPetExpertise#wildlifeSupport#gentleHandling#seniorPetCare#reactiveDogHandling#spaciousWaitingArea#cleanFacility#longTermClients#billingTransparency
Overall Ratings
🐾Tips for Pet Owners
- Call ahead—while they often fit in urgent cases (even on public holidays), booking secures your spot.
- Ask for itemised quotes and confirm inclusions to avoid unexpected consultation fees if you’re cost‑conscious.
- Let the team know if your pet is anxious or reactive; they take extra time to make visits calm and positive.
- For end‑of‑life appointments, try to schedule in advance where possible as same‑day availability can be limited.
- If you need cat boarding or grooming, book early—these services are popular and reviewed positively.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜19:00 | |||||||
| 08:00〜15:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Croydon pet hospital and veterinary clinic is at 9 Dorset Rd, Croydon VIC 3136. As this is a rail‑sparse outer suburb with no train or light‑rail station within easy walking distance, the simplest way is to drive. Street parking is typically available on and around Dorset Rd—check local signage. If using public transport, use Google Maps to find the nearest bus route and stops.
The clinic is open Monday to Friday 7:30 am–7:00 pm and Saturday 8:00 am–3:00 pm, and closed on Sundays. Public holiday hours may vary—call ahead to confirm.
Call (03) 9727 4004 to contact Croydon pet hospital and veterinary clinic. You can also visit http://croydonpethospital.com.au/ for more information.
You can book by calling the clinic to arrange an appointment. You can also check their website for any online booking options. For urgent cases, call first as they often try to fit pets in.
Consultation fees vary by clinic in Australia, are not government‑regulated, and Medicare does not cover pets. Call the clinic for a current quote and ask for an itemised written estimate for any procedures. If you need care outside normal hours, fees are typically higher. Many owners use pet insurance or payment options (e.g. VetPay, Afterpay, GapOnly) where available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay). Some also support pet‑insurance gap claims or payment plans—call ahead to confirm what this clinic accepts.
Yes—street parking is usually available near the clinic on Dorset Rd and surrounding streets. Always check local signs for time limits or restrictions, and allow a little extra time during busy periods.
Based on the clinic’s reviewed services, they provide exotic and small‑mammal medicine, avian and wildlife care, dentistry and dental surgery for senior pets, soft‑tissue surgery and desexing, feline grooming and cattery boarding, and palliative and euthanasia support.
Yes—Croydon pet hospital and veterinary clinic treats exotic pets and birds, and also supports native wildlife. Call ahead to discuss your pet’s species and needs.
Pet owners rate Croydon pet hospital and veterinary clinic 4.8 out of 5 from 268 reviews. Feedback consistently praises the compassionate, friendly team, thorough professional care with clear explanations and upfront estimates, reasonable pricing, gentle handling of anxious or reactive pets, follow‑ups, and a clean, spacious waiting area; a few mentioned occasional scheduling limits for end‑of‑life visits, a dispute about an unexpected fee, and a wish for online booking.
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Other veterinary clinics near Croydon
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Last updated: 10 July 2026