Croydon Veterinary Clinic

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the friendly, caring team and the vets’ thorough explanations that put them at ease. Many noted excellent outcomes from surgeries and treatments, prompt help in emergencies or last‑minute situations, and thoughtful follow‑up calls and updates. The clinic is frequently described as clean, welcoming and well run, with several comments about reasonable or transparent pricing. Long‑term clients say they wouldn’t go anywhere else.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive. A few concerns mentioned include a brusque reception interaction and unclear check‑in, one nail trim that hit the quick, and isolated pricing/billing frustrations (an overpriced product and confusion over a deposit/short consult fee). One reviewer also reported a poor outcome for a rabbit despite the vet’s care. Clearer front‑desk guidance and extra care with minor procedures would address most of the rare negatives raised.

🏥Clinic Specialties

  • Soft tissue surgery and emergency care
  • Dentistry and dental extractions
  • Senior pet and chronic disease management
  • Anxiety and fear‑free handling
  • Rabbit and small mammal care
  • Puppy school and early life care

🏷️Keywords

#compassionateCare#friendlyStaff#thoroughExplanations#clearCommunication#followUpCalls#emergencyFitIns#minimalWaits#reasonablePricing#transparentCosts#cleanClinic#longTermClients#anxiousPetsHandled#surgerySuccesses#occasionalServiceMissteps

Overall Ratings

🐾Tips for Pet Owners

  • Call ahead for urgent issues—the team often fits in same‑day triage or appointments.
  • If your pet is anxious or paw‑sensitive, let staff know early so they can adjust handling and use treats to keep them calm.
  • Ask for itemised quotes and care options; the vets are transparent and happy to explain costs and next steps.
  • Arrive a few minutes early and check in at reception—you may be asked to take a seat until called.
  • For procedures or surgery, expect progress updates and follow‑up calls—keep your phone on and ask any questions you have.
📊 **Overall Ratings** - Medical Expertise: 94% satisfied - Service Attitude: 95% satisfied - Convenience: 94% satisfied - Pricing: 90% satisfied - Cleanliness: 100% satisfied - Recommendability: 97% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the friendly, caring team and the vets’ thorough explanations that put them at ease. Many noted excellent outcomes from surgeries and treatments, prompt help in emergencies or last‑minute situations, and thoughtful follow‑up calls and updates. The clinic is frequently described as clean, welcoming and well run, with several comments about reasonable or transparent pricing. Long‑term clients say they wouldn’t go anywhere else. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive. A few concerns mentioned include a brusque reception interaction and unclear check‑in, one nail trim that hit the quick, and isolated pricing/billing frustrations (an overpriced product and confusion over a deposit/short consult fee). One reviewer also reported a poor outcome for a rabbit despite the vet’s care. Clearer front‑desk guidance and extra care with minor procedures would address most of the rare negatives raised. 🏥 **Clinic Specialties** - Soft tissue surgery and emergency care - Dentistry and dental extractions - Senior pet and chronic disease management - Anxiety and fear‑free handling - Rabbit and small mammal care - Puppy school and early life care 🏷️ **Tags** #compassionateCare #friendlyStaff #thoroughExplanations #clearCommunication #followUpCalls #emergencyFitIns #minimalWaits #reasonablePricing #transparentCosts #cleanClinic #longTermClients #anxiousPetsHandled #surgerySuccesses #occasionalServiceMissteps 🐾 **Tips for Pet Owners** - Call ahead for urgent issues—the team often fits in same‑day triage or appointments. - If your pet is anxious or paw‑sensitive, let staff know early so they can adjust handling and use treats to keep them calm. - Ask for itemised quotes and care options; the vets are transparent and happy to explain costs and next steps. - Arrive a few minutes early and check in at reception—you may be asked to take a seat until called. - For procedures or surgery, expect progress updates and follow‑up calls—keep your phone on and ask any questions you have.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(03) 9724 4999
Official website
croydonvet.com.au/

Opening Hours

MonTueWedThuFriSatSun
07:00〜19:00
07:30〜19:00
08:30〜15:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

167 mount dandenong rd croydon vic 3136

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Croydon Veterinary Clinic is at 167 Mount Dandenong Rd, Croydon VIC 3136. As there isn’t a train or light-rail station within easy walking distance, driving is usually the most convenient option; street parking is typically available nearby (check local signage). If you’re using public transport, check Google Maps for the nearest bus route and stops.

Croydon Veterinary Clinic is open Monday 7:30 am – 7:00 pm, Tuesday 7:00 am – 7:00 pm, Wednesday 7:30 am – 7:00 pm, Thursday 7:30 am – 7:00 pm, Friday 7:00 am – 7:00 pm, and Saturday 8:30 am – 3:00 pm; closed on Sunday. Hours may vary on public holidays—call ahead to confirm.

You can contact Croydon Veterinary Clinic on (03) 9724 4999 or visit their website at https://croydonvet.com.au/ for more information.

You can book by calling the clinic during opening hours or using the online options on their website at https://croydonvet.com.au/. For urgent issues, call to request a same-day triage or appointment if available.

Veterinary fees in Australia aren’t government‑regulated and can vary by clinic and the type of care your pet needs, and Medicare doesn’t cover pets. For an accurate, current consultation quote, please call the clinic. If your pet may need tests, procedures or surgery, ask for an itemised written estimate before going ahead. Pet insurance and some payment‑plan options are available in Australia generally; check your policy and ask the clinic what they can accommodate.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also process pet‑insurance gap claims or offer payment plans; call ahead to confirm what’s available at this clinic.

Yes—street parking is typically available near the clinic on and around Mount Dandenong Rd; please check local signage and allow a few extra minutes at busy times.

The clinic provides soft tissue surgery, dentistry including dental extractions, senior pet and chronic disease management, anxiety and fear‑free handling, rabbit and small mammal care, and puppy school/early‑life care. Call to confirm availability and suitability for your pet.

Yes—reviews and clinic information note care for rabbits and small mammals. If you have other exotic species, call ahead to check whether the vets can see your pet or advise a suitable referral.

Croydon Veterinary Clinic is highly rated at 4.8/5.0 from 344 reviews, with owners praising the friendly, caring team, thorough explanations, successful treatments and surgeries, prompt help in urgent situations, and a clean, well‑run clinic with reasonable, transparent pricing. A small number of reviews mention occasional front‑desk miscommunication, a minor nail‑trim issue, and isolated pricing/billing confusion.

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Source: Google Maps
Last updated: 10 July 2026