137 reviews
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s skill and compassion, especially in emergencies and complex surgeries like cruciate TPLO repairs, BOAS and diaphragmatic hernia operations, foreign‑body removals and cancer‑related amputations. Many highlighted clear explanations, upfront quotes and caring follow‑ups, with friendly nurses and vets who take time to answer questions. Reviewers frequently mentioned being fitted in at short notice and felt fees were fair for the high standard of care.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a small number of owners reported issues. A few mentioned delayed or missed call‑backs for lab results or wildlife case outcomes, and one owner was unhappy with how a microchipped found cat was handled. There were also isolated concerns about diagnosis or investigation in serious cases. Clearer, more consistent communication on results and case updates, plus encouraging second opinions for complex presentations, could help.
🏥Clinic Specialties
- Orthopaedic surgery (TPLO, patella, cruciate)
- Soft‑tissue and airway surgery (BOAS, foreign bodies)
- Emergency and same‑day care
- Cancer care and limb amputation
- Diabetes management and chronic disease support
- Reproductive and breeding services
🏷️Keywords
#compassionateCare#clearCommunication#skilledSurgery#emergencyAccommodating#thoroughExams#followUpCare#reasonablePricing#transparentCosts#highlyRecommended#longTermLoyalty#euthanasiaSupport#afterHoursHelp#breederFriendly#communicationDelays#diagnosisConcerns
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—many reviewers were squeezed in or triaged quickly even when the clinic was busy.
- Ask for a cost breakdown and treatment options upfront; owners noted quotes and fees were clearly explained.
- If your pet needs surgery, discuss the post‑op plan and arrange follow‑up calls so you know what to expect at home.
- If you haven’t heard back about lab results, ring the clinic to prompt an update.
- When bringing wildlife or found pets, clarify microchip/ownership return procedures and request outcome updates.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:30〜14:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Hamilton Street Vet is located in Gisborne, VIC 3437. There isn’t a train, metro or light‑rail station within easy walking distance, so driving is usually easiest. Street parking is typically available nearby—check local signage and time limits. If you’re using public transport, use Google Maps to find the nearest bus route and walking directions from your stop.
Hamilton Street Vet is open Monday to Friday 8:00 am–6:00 pm and Saturday 8:30 am–2:00 pm, and closed on Sundays.
You can contact Hamilton Street Vet on (03) 5420 7000. You can also visit http://www.hamiltonstreetvet.com.au/ for more information.
To book, call the clinic or use the contact options on their website. For urgent cases, call ahead so the team can triage and advise the best time to come in.
Consultation fees vary between Australian vet clinics and aren’t government regulated, and Medicare doesn’t cover pets. For the current consultation fee at Hamilton Street Vet, call the clinic for a quote. If your pet needs a procedure, ask for an itemised written estimate. As they accommodate urgent and after‑hours care, be aware that after‑hours fees are typically higher. If you have pet insurance, ask about claiming options, and if you’re budgeting, enquire in general about payment‑plan providers that some clinics use.
Please call Hamilton Street Vet to confirm payment methods; most Australian clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans.
Reviews indicate Hamilton Street Vet accommodates urgent and same‑day cases, with after‑hours help mentioned by owners—call first to check availability and get triage advice. If attending after hours, note that fees are typically higher in Australia.
Owner reviews highlight orthopaedic surgery (TPLO, patella, cruciate), soft‑tissue and airway surgery (BOAS, foreign‑body removals), emergency and same‑day care, cancer care and limb amputation, diabetes management and chronic disease support, and reproductive and breeding services.
Yes—street parking is typically available near the clinic in Gisborne; please check local signage and time limits.
Hamilton Street Vet is highly rated at 4.8/5.0 from 113 reviews. Owners praise the team’s skill and compassion, clear explanations, upfront quotes, caring follow‑ups and being fitted in at short notice, with fees often described as fair for the care provided. A small number mentioned delayed call‑backs for results, one concern about a found microchipped cat, and occasional diagnosis concerns, with suggestions for clearer, more consistent updates.
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Other veterinary clinics near Gisborne
137 reviews
12 robertson st gisborne vic 3437
#compassionateCare#friendlyStaff#clearCommunication+13
Source: Google Maps
Last updated: 10 July 2026