137 reviews
12 robertson st gisborne vic 3437
#compassionateCare#friendlyStaff#clearCommunication+13
Unnamed veterinary record - VIC 3437
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, professionalism and clear communication, with vets taking time to explain treatment and answer questions. Many reported strong outcomes across routine care and complex cases, including accurate diagnosis (e.g., diabetes), successful surgeries and gentle end-of-life support. Several also valued care for less common species like chickens, rabbits and horses, and noted follow-up support and a calm, well‑organised, modern clinic environment.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a few concerns came up. Some owners struggled to be seen urgently during business hours or after-hours, and a couple mentioned being overlooked or met with poor manners at reception. One long-term client was disappointed by a lack of billing flexibility, and another asked for clearer callbacks on wildlife case outcomes. Overall sentiment remains very favourable despite these isolated issues.
🏥Clinic Specialties
- Avian and backyard poultry medicine and surgery
- Equine and large-animal care
- Soft tissue surgery and wound repair
- Compassionate euthanasia and end-of-life care
- Endocrine disease detection and management (e.g., diabetes)
- Rabbit and small-mammal care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#gentleHandling#handlesAnxiousDogs#followUpSupport#shortNoticeAppointments#reasonablePricing#modernCleanClinic#avianAndPoultryCare#rabbitCare#largeAnimalServices#endOfLifeCare#receptionIssues#afterHoursLimitations
Overall Ratings
🐾Tips for Pet Owners
- For urgent or after-hours problems, call ahead to confirm capacity and on‑call coverage, as a few reviewers reported limited availability at those times.
- If bringing wildlife, ask the team to arrange a follow‑up call so you can be updated on the outcome.
- Tell staff if your pet (or your kids) are anxious—reviewers found the team patient and skilled at gentle handling.
- Discuss costs and any payment constraints before your visit if you may need flexibility.
- When booking for chickens, rabbits or large animals, mention the species so you’re scheduled with a clinician experienced in that area.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜14:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Unnamed veterinary record - VIC 3437 is in Gisborne, VIC 3437. There isn’t a train, metro or light‑rail station within easy walking distance, so driving is usually best; street parking is typically available nearby (check local signage). If you’re using public transport, check Google Maps for the nearest bus route and walking directions.
Unnamed veterinary record - VIC 3437 is open Monday to Friday 8:00 am–6:00 pm and Saturday 9:00 am–2:00 pm, and closed on Sundays. Hours may vary on public holidays—call ahead to confirm.
You can contact Unnamed veterinary record - VIC 3437 on (03) 5428 2805. For more information, visit https://gisbornevets.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb.
You can book by calling the clinic; advise if you’re bringing chickens, rabbits or large animals so you’re scheduled with an experienced clinician. You can also check their website for clinic information and updates.
Consultation fees in Australia vary by clinic and are not government‑regulated, and Medicare does not cover pets. Call the clinic for a current quote before you visit, and ask for an itemised written estimate for any procedures. If after‑hours care is offered, be aware fees are typically higher. Pet insurance can help with unexpected costs, and some clinics offer payment‑plan or gap‑claim options—ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. As policies vary, call ahead to confirm what this clinic accepts.
After‑hours availability appears limited, so call ahead to confirm on‑call coverage and urgent capacity. If the team can’t see you, they can advise local emergency options.
Yes—street parking is typically available near the clinic in Gisborne; check local signage for time limits. No nearby paid car park was identified.
Based on owner feedback, the clinic has strengths in avian and backyard poultry care, equine and large‑animal services, soft‑tissue surgery and wound repair, compassionate euthanasia and end‑of‑life care, endocrine disease detection and management (e.g., diabetes), and rabbit/small‑mammal care.
Pet owners rate Unnamed veterinary record - VIC 3437 4.7 out of 5.0 from 137 reviews, praising compassionate, professional care and clear communication. Reviewers highlight strong outcomes in both routine and complex cases, a modern, clean clinic and supportive end‑of‑life care, with occasional feedback about urgent/after‑hours availability and some front‑desk interactions.
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Last updated: 10 July 2026