137 reviews
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, professionalism and clear communication, with vets taking time to explain diagnoses and options and to answer questions. Many cited excellent outcomes and attentive follow‑up across species—from dogs and cats to chickens, rabbits and horses—and gentle handling of anxious pets and children. Several reviews highlighted thoughtful support during end‑of‑life visits, and the facility was described as modern, well‑organised and calming.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a few concerns came up around access and communication: difficulty being seen for urgent walk‑ins during busy periods and limited after‑hours responsiveness for farm animals. A small number mentioned front‑desk lapses (being ignored or perceived rudeness), and one person wanted call‑backs on wildlife outcomes. Another reviewer noted a lack of payment flexibility for an account request. Otherwise, many reported prompt appointments or short‑notice availability.
🏥Clinic Specialties
- Avian and backyard poultry care
- Equine and large animal veterinary services
- Soft‑tissue surgery and injury repair
- End‑of‑life and euthanasia support
- Diabetes diagnosis and management
- Puppy care, vaccinations and puppy school
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#gentleHandling#goodWithAnxiousPets#endOfLifeSupport#avianExpertise#equineServices#surgicalSkill#followUpCare#reasonablePricing#promptAppointments#limitedAfterHours#frontDeskIssues#emergencyTriageConstraints
Overall Ratings
🐾Tips for Pet Owners
- For urgent or after‑hours needs—especially for farm animals—call ahead to confirm availability and have a backup option in mind.
- Book routine check‑ups and vaccinations in advance, as walk‑in emergencies may be triaged during busy periods.
- If bringing in wildlife, leave clear contact details and request an outcome update.
- Discuss expected costs and payment terms beforehand, as deferred payment options may not be available.
- Let the team know if your pet (or children) are anxious—staff are reported to be very patient and calming.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜14:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Gisborne Veterinary Clinic is at 12 Robertson St, Gisborne VIC 3437. Driving is usually easiest as there isn’t a train or light-rail station within a short walk; check Google Maps for the nearest bus route. Street parking is typically available nearby—please check local signage.
They’re open Monday to Friday 8:00am–6:00pm and Saturday 9:00am–2:00pm, and closed Sunday. Hours may change on public holidays—call ahead to confirm.
Call (03) 5428 2805 or visit https://gisbornevets.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb for more information.
You can book by calling the clinic or by using the contact options on their website. For urgent cases, call ahead so the team can advise on availability and triage.
Consultation fees aren’t regulated in Australia and vary by clinic and the care your pet needs, and Medicare does not cover pets. Please call the clinic for a current quote, and ask for an itemised written estimate for any procedure. If you need emergency or after-hours care, fees are typically higher. Pet insurance and payment-plan options exist in Australia; check your cover and ask the clinic what they can support.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
The clinic provides daytime consultations and does not advertise 24/7 emergency care, and reviews note limited after-hours responsiveness for farm animals. For urgent or after-hours needs, call ahead to confirm availability and have a backup emergency option in mind; during busy periods, walk-ins may be triaged.
They offer avian and backyard poultry care, equine and large-animal services, soft-tissue surgery and injury repair, end-of-life and euthanasia support, diabetes diagnosis and management, and puppy care including vaccinations and puppy school.
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Last updated: 10 July 2026