76 reviews
Shop 8 & 9, 1 Manchester Rd, Carrara QLD 4211
#exoticSpecialists#avianExperts#reptileCare+13
Veterinary Specialist Services - Carrara
What owners report about visiting
1 community reports｜1/5 details added｜Updated 7/31
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
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What owners say
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What owners say
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What owners say
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and professionalism, noting clear explanations, frequent updates and genuine empathy during stressful emergencies and complex cases. Many reported excellent outcomes from specialist surgeries and ICU care, with staff across reception, nurses and vets making them feel supported and confident throughout treatment.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. The few concerns raised centred on cost — several owners described fees as very expensive or were surprised by add‑ons — and one report of feeling pressured into tests and another of delayed follow‑up communication. A handful mentioned long travel to reach the service, reflecting its specialist nature.
🏥Clinic Specialties
- Orthopaedic surgery (TPLO, hip replacement)
- Spinal and IVDD surgery
- Brachycephalic airway (BOAS) surgery
- Oncology and chemotherapy
- Ophthalmology and eye surgery
- Critical care and ICU for snakebite and tick paralysis
🏷️Keywords
#compassionateCare#clearCommunication#frequentUpdates#skilledSurgeons#emergencyCare#icuCriticalCare#orthopaedicSurgery#spinalIvdd#boasAirwaySurgery#oncologyAndChemo#ophthalmology#cardiology#transparentEstimates#costConcerns#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Discuss estimates and any optional add‑ons up front; several owners appreciated fixed quotes and clear cost breakdowns.
- For urgent cases, call ahead so the team can triage on arrival — they acted quickly in many emergencies.
- Follow post‑op instructions closely; multiple reviewers credited strict rest and aftercare with excellent recoveries.
- Bring referral notes and insurance details; staff can help with claims and keep you updated throughout.
- If your pet is hospitalised, ask about visiting and update schedules — many received regular calls, photos and progress reports.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Veterinary Specialist Services - Carrara is at 104 Eastlake St, Carrara QLD 4211. There isn’t a train or light-rail station within easy walking distance, so most people drive; street parking is typically available nearby (check local signage). If using public transport, pop the address into Google Maps to find the nearest bus route and stops.
They’re open Monday to Friday, 8:00 am – 6:00 pm, and closed on Saturday and Sunday. Hours can differ on public holidays, so call ahead to confirm before you visit.
You can call (07) 5530 6370 or visit their website for information: https://www.vss.net.au/carrara-hospital.html?utm_source=google&utm_medium=organic&utm_campaign=gbp_carrara_hospital
To book, please call to arrange a time and ask what referral information is needed for your pet’s specialist visit. For urgent cases, call ahead so the team can triage on arrival, and bring any referral notes, test results and your pet insurance details.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation and treatment costs vary by clinic and case complexity. Please call the clinic for a current quote, and for any procedure ask for an itemised written estimate (e.g. exams, imaging, anaesthesia, medications and aftercare). If you need after-hours emergency care at a 24/7 centre, fees are typically higher. If you have pet insurance, check your policy; some insurers/clinics offer gap claims, and general payment-plan options (e.g. VetPay, Afterpay) may be available—ask what’s possible.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay). Some also support pet‑insurance gap claims (e.g. GapOnly) or payment plans (e.g. VetPay, Afterpay). As offerings can change, please call ahead to confirm what this hospital currently accepts.
This hospital provides advanced specialist care, including: orthopaedic surgery (TPLO, hip replacement), spinal and IVDD surgery, brachycephalic airway (BOAS) surgery, oncology and chemotherapy, ophthalmology and eye surgery, critical care and ICU for snakebite and tick paralysis, and cardiology.
Yes—VSS Carrara provides specialist emergency support and ICU-level care, including for snakebite and tick paralysis, during their opening hours. For urgent cases, call ahead so the team can prepare and triage on arrival. After-hours availability isn’t listed; if they’re closed, seek a 24/7 emergency vet and bring any referral notes or records.
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Other veterinary clinics near Carrara
2,310 reviews
104 Eastlake St, Carrara QLD 4211
#compassionateCare#promptTriage#clearExplanations+13
Source: Google Maps
Last updated: 30 June 2026