2,310 reviews
104 Eastlake St, Carrara QLD 4211
#compassionateCare#promptTriage#clearExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the knowledgeable, gentle care for birds, reptiles and small mammals, with many noting thorough exams, clear explanations and excellent outcomes. Staff were described as compassionate and patient, providing thoughtful follow-up and practical husbandry advice. Convenience also stood out, with easy access and parking, the ability to be seen promptly (including on Sundays), and relief at not needing to travel to Brisbane for exotic care. The clinic space was repeatedly noted as clean and welcoming.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive. The few concerns raised centred on affordability for extensive diagnostics, with one owner feeling priced out of recommended tests for an elderly bird. Another minor suggestion was for an automatic door to make entry easier when carrying cages. Several reviewers also noted pricing was explained upfront with quotes and options, which helped, but cost sensitivity for some owners remains a theme.
🏥Clinic Specialties
- Avian medicine, nail trims and health checks
- Reptile care and husbandry advice
- Guinea pig and small mammal medicine and surgery
- Emergency care for exotic pets
- Poultry and backyard flock care
- Fracture management and splinting in small birds
🏷️Keywords
#exoticSpecialists#avianExperts#reptileCare#guineaPigCare#compassionateCare#clearCommunication#thoroughExams#followUpSupport#pricingTransparency#budgetOptions#convenientLocation#weekendAvailability#easyParking#cleanFacilities#quickAppointments#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- If cost is a concern, ask for a detailed quote and alternative treatment paths before proceeding—reviewers report the team provides options to suit different budgets.
- For bird owners, bring any husbandry questions (e.g., UV lighting) as practical advice from the vets has improved pets’ wellbeing for other clients.
- Call ahead for urgent issues—several owners were fitted in quickly, even when other exotic vets were booked out.
- Weekend slots may be available; some reviewers were seen on Sundays, which can help in a pinch.
- Consider bringing a helper when carrying cages or large carriers, as doors are manual and can be awkward to manage alone.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:00 | |||||||
| 09:00〜14:30 | |||||||
| 09:00〜16:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The Unusual Pets Vet Gold Coast is at Shop 8 & 9, 1 Manchester Rd, Carrara QLD 4211. As there isn’t a train, metro or light-rail station within easy walking distance, driving is usually the simplest option. Street parking is typically available nearby—please check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stop.
They’re open Monday to Friday 8:30 am – 6:00 pm, Saturday 9:00 am – 4:30 pm, and Sunday 9:00 am – 2:30 pm. Check the website for any changes on public holidays or special dates before you visit.
You can call (07) 5620 0556 or visit https://www.unusualpetvets.com.au/ for clinic information and updates.
The easiest way is to call the clinic to arrange a time that suits you. Weekend appointments, including Sundays, are available per their current hours, so book early if you need a specific slot. For general information, you can also check their website.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. Call the clinic for a current consult fee and ask for an itemised written estimate for any procedures or diagnostics. If you need emergency or after‑hours care, fees are typically higher. Many owners use pet insurance, and some clinics offer payment options or gap claims—ask what’s available for your situation.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what’s accepted on the day.
They provide emergency care for exotic pets; if your pet is unwell, call ahead so the team can prepare and advise you. During opening hours they can often see urgent cases promptly (including weekends). For after‑hours when the clinic is closed, check the website or call for guidance to the nearest emergency service—note that after‑hours fees are typically higher.
This clinic focuses on exotic pets, including avian medicine (health checks and nail trims), reptile care and husbandry advice, guinea pig and small‑mammal medicine and surgery, poultry and backyard flock care, emergency care for exotic species, and fracture management/splinting in small birds.
Yes—street parking is typically available around Shop 8 & 9, 1 Manchester Rd, Carrara. Please check local signage for time limits or restrictions.
Reviews are excellent, with a 4.9/5.0 rating from 76 reviews. Owners praise knowledgeable, gentle care for birds, reptiles and small mammals; thorough exams; clear explanations; caring follow‑up; practical husbandry advice; clean facilities; easy access and parking; and the convenience of weekend availability (including Sundays). A few noted costs can add up for extensive diagnostics, though many appreciated upfront quotes and options.
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Have you ever been seen here successfully without a reservation?
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Other veterinary clinics near Carrara
658 reviews
104 Eastlake St, Carrara QLD 4211
#compassionateCare#clearCommunication#frequentUpdates+12
Source: Google Maps
Last updated: 30 June 2026