96 reviews
4/199 Ron Penhaligon Way, Robina QLD 4226
#compassionateCare#friendlyStaff#gentleHandling+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being caring, gentle and highly knowledgeable, with clear explanations and great follow-up. Many reported strong outcomes from treatment and surgery, help in emergencies and urgent fit‑ins, and thoughtful handling of anxious pets and cats. Several comments highlighted prompt appointments, minimal waiting, and value seen as fair or reasonable.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, but a recurring concern was the reception experience, with a few reports of rudeness or abrupt communication and one owner feeling judged. A small number mentioned difficulty being seen when clinics were busy or close to closing time. There were occasional pricing surprises (e.g., an expensive injection bill or add‑on products) and one serious complaint about an eyelid surgery that needed specialist correction. One longtime client felt service had declined after a move.
🏥Clinic Specialties
- Dentistry and dental cleans
- Soft‑tissue surgery and wound/ulcer repair
- Emergency and critical care (including tick paralysis treatment)
- Dermatology and allergy management
- End‑of‑life and euthanasia care
- Feline medicine and low‑stress handling
🏷️Keywords
#friendlyStaff#compassionateCare#knowledgeableVets#clearCommunication#followUpCalls#gentleWithNervousPets#catFriendly#promptAppointments#minimalWaits#fitsInUrgentCases#reasonablePricing#priceTransparencyNeeded#rudeReceptionReports#surgicalCare#emergencyCare#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent issues; they often fit pets in quickly, but availability may be limited near closing time.
- Ask for an itemised estimate before treatments or injections to avoid unexpected costs.
- Let the team know if your pet is anxious; they are gentle and can weigh or examine pets in a low‑stress way.
- Book early if you prefer continuity with a particular vet and to secure your preferred time.
- For procedures like dentals, ask about how fees are calculated and what follow‑up is included.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Robina Town Centre Purple Carpark
440mRobina QLD 4226, Australia
Robina Town Centre Orange Car Park
448mRobina QLD 4226, Australia
Showroom
486mHinterland Drive, Mudgeeraba QLD 4213, Australia
Robina park
501m4266 Robina Town Centre Dr, Robina QLD 4226, Australia
Robina Town Center Yellow Car Park
626mRobina Town Centre Dr, Robina QLD 4226, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
PETstock Vet Robina is at 550 Christine Avenue, Robina QLD 4226 on the Gold Coast. There isn’t a train, metro or light‑rail station within easy walking distance, so driving is usually quickest. Nearby parking includes Robina Town Centre Purple Carpark (about a 6‑minute walk, ~440 m), Robina Town Centre Orange Car Park (about a 6‑minute walk, ~448 m) and the Showroom car park (roughly a 6‑minute walk). If you’re using public transport, check Google Maps for the nearest bus route and walking directions.
They’re open Monday to Friday 8:00 am–5:30 pm, and closed on Saturdays and Sundays. Hours may change on public holidays—call ahead to confirm.
Call (07) 5580 8125 or visit their website for general enquiries: https://www.petstock.com.au/store/petstock-vet-robina-4066?utm_term=plcid_2816466665497342377
You can book by calling the clinic or checking their PETstock Vet Robina web page for current booking options. For urgent issues, call ahead—they often fit pets in when they can, but availability can be limited near closing time. If you want a specific vet or time, book early.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and by your pet’s needs, and Medicare doesn’t cover pets. For the most accurate pricing, call the clinic for a current quote, and ask for an itemised written estimate for any procedure or treatment. If you need after‑hours care, be aware fees are typically higher than daytime rates. Pet insurance may help with eligible costs, and some clinics offer payment‑plan or gap‑claim options—ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans. As options can vary, call ahead to confirm what this clinic accepts on the day.
Yes—parking is available nearby at Robina Town Centre Purple Carpark and Orange Car Park (each about a 6‑minute walk) and the Showroom car park (around 6 minutes). Allow a few minutes to walk from the car park to the clinic.
They offer dentistry and dental cleans, soft‑tissue surgery and wound/ulcer repair, emergency and critical care (including tick paralysis treatment), dermatology and allergy management, end‑of‑life and euthanasia care, and feline medicine with low‑stress handling.
Yes—reviews and the clinic’s focus on feline medicine indicate a cat‑friendly, low‑stress approach. Let the team know if your cat is anxious so they can tailor handling to keep the visit calm.
The clinic is well regarded, with a 4.7/5.0 rating from 164 reviews. Owners praise caring, knowledgeable vets and nurses, gentle handling of anxious pets and cats, clear explanations and follow‑up, prompt appointments with minimal waits, and fair value. Some feedback notes occasional rudeness at reception, pricing surprises on injections/add‑ons, difficulty being seen when busy or near closing, and one surgical case that needed specialist correction.
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Last updated: 30 June 2026