96 reviews
4/199 Ron Penhaligon Way, Robina QLD 4226
#compassionateCare#friendlyStaff#gentleHandling+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s outstanding clinical skill across emergencies, surgery and specialist care, along with clear explanations and frequent updates by phone, text and even photos. Many highlighted the calm, modern facility with thoughtful waiting areas (including separate cat spaces) and swift triage that made stressful visits easier. Compassionate support during end‑of‑life care and the ability to visit pets in ICU at all hours also stood out.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, with only a few minor concerns. A small number mentioned occasional delays or missed follow‑up calls, and waits can occur during peak emergencies. One reviewer felt a consult requirement for an over‑the‑counter supplement was unnecessary, and another suggested adding a dog toilet area due to limited nearby grass. Pricing was generally viewed as reasonable for a 24/7 specialist hospital, though a couple of owners wished some follow‑ups were no‑charge.
🏥Clinic Specialties
- Emergency and critical care
- Neurology and neurosurgery (IVDD, seizures)
- Orthopaedic surgery (knees, fractures, hip dysplasia)
- Soft tissue and abdominal surgery (tumours, bowel blockage)
- Intensive care and hospitalisation with owner updates
- End‑of‑life and palliative care
🏷️Keywords
#compassionateCare#specialistTeam#thoroughExplanations#frequentUpdates#modernFacilities#cleanClinic#separateCatAreas#quickTriage#open24x7#transparentCosts#reasonablePricing#allowsICUVisits#shortWaitTimes#occasionalDelays#directInsuranceClaims#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- Call ahead on your way in; triage and basic details can be taken over the phone to speed things up.
- Bring your pet insurance details—direct claiming was available for some reviewers—and ask about payment options if needed.
- If you have a cat or a nervous pet, request the quieter cat‑only bays or private waiting spaces.
- If your pet is admitted, ask about visiting hours and request phone or photo updates to stay informed.
- Expect that true emergencies may affect wait times, and consider toileting your dog before arrival as grass is limited nearby.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Showroom
582mHinterland Drive, Mudgeeraba QLD 4213, Australia
Robina Town Centre Orange Car Park
761mRobina QLD 4226, Australia
Robina Town Center Yellow Car Park
776mRobina Town Centre Dr, Robina QLD 4226, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
SASH Gold Coast is at Shop 6, 20 Scottsdale Drive, Robina QLD 4226. There isn’t a train, metro or light-rail station within an easy walk, so driving is usually best, or check Google Maps for the nearest bus route. Nearby parking options include Showroom (~582 m, about a 7-minute walk), Robina Town Centre Orange Car Park (~761 m, about 10 minutes), and Robina Town Center Yellow Car Park (~776 m, about 10 minutes).
SASH Gold Coast is open 24 hours a day, 7 days a week.
You can call (07) 5584 7300. For more information, visit https://sashvets.com/locations/gold-coast/?utm_source=google&utm_medium=organic&utm_campaign=gmb
The quickest way to book is to call reception; for emergencies, you can come straight in any time and call ahead on your way so the team can prepare. For specialist consultations or surgery, the team will guide you on next steps and what to bring, and you can also check the website for service information.
Veterinary fees in Australia aren’t government-regulated and vary by clinic and case, so please call the hospital for a current quote. If your pet needs tests, procedures or surgery, ask for an itemised written estimate before proceeding. As a 24/7 emergency and specialist hospital, after-hours and emergency fees are typically higher. Medicare does not cover pets in Australia; consider pet insurance and, if needed, ask in general about payment-plan or gap-claiming options.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay or Google Pay); some may also process pet-insurance gap claims (e.g. GapOnly) or offer payment plans such as VetPay or Afterpay. Please call ahead to confirm what SASH Gold Coast accepts on the day.
Yes—SASH Gold Coast provides 24/7 emergency and critical care with on-site triage and intensive care. If you’re heading in for an emergency, call ahead on your way so the team can prepare; peak times can be busy and true emergencies are seen first, and many reviewers appreciated frequent updates during hospitalisation.
SASH Gold Coast provides specialist care including: - Emergency and critical care - Neurology and neurosurgery (IVDD, seizures) - Orthopaedic surgery (knees, fractures, hip dysplasia) - Soft tissue and abdominal surgery (tumours, bowel blockage) - Intensive care and hospitalisation with owner updates - End-of-life and palliative care
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Last updated: 30 June 2026