72 reviews
Shop B105 Home Focus Pimpama, Yawalpah Road, Pimpama QLD 4209
#compassionateCare#friendlyStaff#clearCommunication+13
Pimpama City Veterinary Surgery
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s caring, friendly team who go above and beyond, with many noting gentle handling, clear explanations and helpful follow‑ups after visits. Numerous reviews describe successful outcomes for emergencies and routine issues alike, from cane toad poisoning and accident care to minor surgeries and wound management. Many commenters also felt the fees were reasonable and good value, and several highlighted that the premises are clean, modern and well kept.
💬Common Feedback & Suggestions
While the tone is largely positive, a few serious concerns were raised. Isolated reviews allege missed or incorrect diagnoses and one report of a vaccination injection error, alongside a complaint of being turned away during an emergency. There are occasional mentions of a rude or unsympathetic receptionist, strict scheduling when late, and a pricing complaint about a quote increasing on the day; a couple of reviewers also found costs high compared with other vets. Overall feedback is strongly favourable, but these points suggest room to improve consistency in triage, communication and quote clarity.
🏥Clinic Specialties
- Emergency and critical care
- Soft tissue surgery and desexing
- Dentistry and dental procedures
- Diagnostic imaging and x‑rays
- Feline urinary tract care
- Eye conditions and ulcers
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#followUpCalls#fairPricing#modernCleanFacility#gentleHandling#emergencyCare#diagnosticImaging#surgicalCompetence#convenientAppointments#rudeReception#quoteDiscrepancies#occasionalExpensive#limitedEmergencyCapacity
Overall Ratings
🐾Tips for Pet Owners
- If you have an emergency, call ahead to confirm they can triage your pet immediately, as capacity may vary and you may be referred to an emergency hospital.
- Ask for a written estimate and clarify inclusions (medications, anaesthesia, follow‑ups) to avoid any surprise increases on procedure days.
- Discuss costs upfront—reviewers often received fair, accurate quotes and phone estimates, but it’s wise to confirm before treatment.
- Arrive on time or a little early; appointments appear to run to schedule and late arrivals may need to be rebooked.
- Let staff know if your pet is anxious—reviewers found the team gentle and calming, which can make visits smoother.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Pimpama City Veterinary Surgery is at Tenancy 1, 102 Pimpama Jacobs Well Road, Pimpama QLD 4209. As there isn’t a train/metro/light-rail station within easy walking distance in this area, driving is usually the simplest option. Check Google Maps for the nearest bus route if you’re using public transport. Street parking is typically available nearby—please check local signage before you park.
They’re open Monday to Saturday, 8:00 am–6:00 pm, and closed on Sunday. If you’re visiting around public holidays, call ahead to confirm hours.
You can contact Pimpama City Veterinary Surgery on (07) 5670 8971, or visit their website at http://pimpamacityvet.com.au/.
To book an appointment, call the clinic during opening hours; you can also visit their website for current information. For urgent cases, call ahead so the team can advise on immediate triage, and try to arrive on time as appointments run to schedule.
Veterinary fees in Australia vary by clinic and are not government-regulated, and Medicare does not cover pets, so please call the clinic for a current consultation quote. For any procedure, ask for an itemised written estimate (including medications, anaesthesia and follow-ups). If you need after-hours emergency care, be aware fees are typically higher. Pet insurance and payment-plan options exist in Australia, but availability varies—ask what this clinic can accept.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
The clinic can manage emergencies and critical cases during opening hours, but capacity may vary, so call ahead for advice and triage. They don’t list an after-hours service and are closed after 6:00 pm and on Sundays; outside these times you may need to attend a 24/7 emergency hospital.
Yes—street parking is typically available near the clinic; please check local signage and allow a little extra time during busy periods.
They offer emergency and critical care, soft tissue surgery and desexing, dentistry and dental procedures, diagnostic imaging and x-rays, feline urinary tract care, and treatment for eye conditions and ulcers.
Pet owners rate the clinic 4.7/5.0 from 150 reviews, often praising the caring, friendly team, gentle handling, clear communication, helpful follow-ups, effective emergency and routine care, fair pricing and a clean, modern facility. A small number of reviews mention concerns such as occasional missed diagnoses, a vaccination error, being turned away during an emergency, strict scheduling when late, and some quote or pricing clarity issues.
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Other veterinary clinics near Pimpama
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Last updated: 30 June 2026