154 reviews
5/53 Torquay Rd, Pialba QLD 4655
#compassionateCare#friendlyStaff#thoroughVets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team for being caring, friendly and professional, with vets who are thorough, explain options clearly and treat pets gently. Many noted the clinic going above and beyond in emergencies and after-hours situations, squeezing pets in at short notice and providing compassionate end‑of‑life support. Several reviews highlighted good outcomes for complex cases and a willingness to refer to specialists or use evidence‑based natural options when appropriate. A few also mentioned fair or competitive pricing and easy parking.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a handful raised concerns. A few owners felt prices were steep or inconsistent with quotes, and one described being charged a consultation for a quick anal‑gland procedure; others mentioned unexpected price changes. There were isolated reports of long waits despite an appointment and an uncomfortable waiting area, and one account of being declined in an emergency because they were not an existing client. A very small number questioned medical advice or outcomes (including reproductive advice and a complex prostate case).
🏥Clinic Specialties
- Emergency and after-hours care
- End-of-life and home euthanasia support
- Avian and bird veterinary care
- Soft-tissue surgery and lump removals
- Seizure management and complex cases
- Grooming services
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#emergencyCare#afterHoursSupport#endOfLifeSupport#avianExotics#reasonablePrices#pricingConcerns#quickAppointments#longWaits#goodParking#cleanFacilities#highlyRecommended#referralToSpecialists
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—this clinic often squeezes pets in and has helped after hours, but availability can vary.
- Ask for a written estimate and clarify what’s included to avoid surprises, especially for procedures or surgeries.
- If you’re cost‑sensitive, discuss budget and options up front; some reviewers found pricing affordable while a few did not.
- Mention if you’re bringing a bird or other exotic so the team can book you with the most appropriate vet.
- Parking is available right by the door—arrive a little early in case the waiting area is busy or you prefer extra settling time for nervous pets.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Fraser Coast Residential Airpark
614mSuite 8/12 Nissen St, Pialba QLD 4655, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Passionate Paws Veterinary Surgery is at 3/145 Old Maryborough Road, Pialba QLD 4655 on the Fraser Coast. There’s no train or light-rail station within easy walking distance, so driving is simplest; parking is available right by the door, and Fraser Coast Residential Airpark parking is about an 8‑minute walk (open 24/7). If you’re using public transport, check Google Maps for the nearest bus route.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 9:00 am–12:00 pm, and closed on Sundays.
Call (07) 4309 5129 or visit http://www.mypassionatepaws.vet/ for more information.
To book, please call the clinic; you can also visit their website for general information before your visit.
Consultation fees aren’t regulated in Australia and vary by clinic, so call the clinic for a current quote. Medicare doesn’t cover pets, and prices can differ based on the pet’s needs and timing; after‑hours fees are typically higher. For procedures or surgery, ask for an itemised written estimate. Some owners use pet insurance or payment‑plan options (e.g. VetPay, Afterpay, GapOnly) — ask the clinic what they can process.
Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans — call ahead to confirm what this clinic accepts.
Yes—reviews note this clinic helps with urgent and after‑hours cases when available; always call ahead first. If it’s after hours and they’re unavailable, search for the nearest 24/7 emergency vet in the Fraser Coast region.
Yes—parking is available right by the door, and Fraser Coast Residential Airpark parking is about an 8‑minute walk away.
Services highlighted in reviews include emergency/after‑hours support, end‑of‑life and home euthanasia, avian (bird) veterinary care, soft‑tissue surgery and lump removals, seizure management and complex cases, and grooming.
Yes—avian and bird veterinary care is listed among their services; mention your species when booking so they can schedule the most appropriate vet, and call to check availability for other exotics.
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Last updated: 30 June 2026