71 reviews
27 Cobra Street, NSW 2830
#experiencedVets#emergencyCare#compassionateEuthanasia+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly team and clear communication, especially during stressful emergencies. Many reported rapid after‑hours help and strong clinical outcomes, from allergic reactions to complex surgeries like spinal (IVDD), BOAS airway and fracture repairs, with updates provided throughout. Travellers and new clients said they were fitted in promptly, and several noted costs were reasonable and explained.
💬Common Feedback & Suggestions
A minority of reviewers raised concerns about pricing, citing unexpected or high charges (including emergency consult and script fees) and pressure to authorise additional tests. Some reported misdiagnosis or inconsistent communication, long waits for results, and administrative errors on paperwork. There was an isolated complaint about facility cleanliness and another about noisy rooms not ideal for anxious cats, plus one report of a very sick stray being declined. While most end‑of‑life experiences were described as compassionate, one family felt their interaction was handled insensitively.
🏥Clinic Specialties
- 24/7 emergency and critical care
- CT imaging and IVDD/spinal surgery
- Brachycephalic airway (BOAS) surgery
- Orthopaedic fracture and hock surgery
- Dentistry and dental extractions
- Compassionate euthanasia and end‑of‑life care
🏷️Keywords
#afterHoursCare#emergencyServices#lifeSavingTreatment#advancedSurgery#spinalSurgery#orthopaedicSurgery#dentistry#compassionateCare#clearCommunication#friendlyStaff#transparentCosts#pricingConcerns#longWaits#adminErrors#cleanlinessConcerns
Overall Ratings
🐾Tips for Pet Owners
- For emergencies or after‑hours needs, call ahead to flag your arrival so the team can prepare and minimise wait time.
- Ask for a written estimate and discuss all potential fees (including after‑hours and script charges) before treatment.
- Double‑check your pet’s details and any discharge paperwork or certificates before leaving to avoid admin errors.
- If your cat is easily stressed by noise, bring a covered carrier or calming aid as rooms aren’t fully sound‑proofed.
- At busy times, confirm expected wait times and results turnaround, as emergencies can delay routine cases.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜13:00 | |||||||
| 09:00〜17:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Orana Veterinary Service is at 355 Macquarie Street, Dubbo NSW 2830. As there isn’t a train or light-rail station within easy walking distance, driving is usually the simplest option. Street parking is typically available on Macquarie Street and nearby streets—check local signage. If you’re using public transport, check Google Maps for the nearest bus route in Dubbo.
Opening hours can vary, so please call ahead to confirm, and note they provide 24/7 emergency and critical care.
You can contact Orana Veterinary Service on (02) 6800 1722. You can also reach the team via their Facebook page: https://www.facebook.com/Orana-Veterinary-Service-109674564634557/.
To book, call the clinic or message them via their Facebook page to arrange a suitable time. For emergencies or after-hours visits, call ahead to flag your arrival so the team can prepare.
Veterinary fees in Australia aren’t government-regulated and can vary between clinics and cases, so call the clinic for a current consult quote and ask for an itemised written estimate for any procedures. After-hours and emergency fees are typically higher. Pet insurance may help with eligible claims, and some clinics offer options like gap claims or payment plans (e.g. GapOnly, VetPay, Afterpay), but availability varies—ask the clinic what they can support.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans; as offerings vary by clinic, call ahead to confirm what’s available here.
Yes—Orana Veterinary Service provides 24/7 emergency and critical care. For urgent cases, call ahead so the team can prepare; be aware that after-hours surcharges are common and patients are triaged by urgency.
Yes—street parking is typically available near the clinic on Macquarie Street and surrounding streets; check local signage and allow a little extra time during busy periods.
The clinic’s specialties include 24/7 emergency and critical care, CT imaging and IVDD/spinal surgery, brachycephalic airway (BOAS) surgery, orthopaedic fracture and hock surgery, dentistry and dental extractions, and compassionate euthanasia and end‑of‑life care.
Pet owners rate the clinic 4.4 out of 5.0 from 115 reviews, with many praising the caring, friendly team, clear communication, rapid after‑hours help and strong outcomes from complex surgeries. Some feedback mentions pricing surprises (including emergency consult and script fees), occasional misdiagnosis or inconsistent communication, waits for results, admin errors and occasional cleanliness/noise concerns for anxious cats.
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Last updated: 8 July 2026