4.4
115 reviews
355 Macquarie Street, NSW 2830
#afterHoursCare#emergencyServices#lifeSavingTreatment+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the kind, compassionate team and the friendly, helpful reception, with many noting clear communication, updates and follow‑up calls. Numerous reviews cite strong clinical outcomes across emergencies and routine care, including snake‑bite treatment, heatstroke recovery, surgery and desexing, building long‑term trust over decades. People also appreciated being squeezed in for urgent needs, late‑night attention, and short‑term minding of pets while visiting the zoo or hospital.
💬Common Feedback & Suggestions
A minority reported frustrations when the clinic couldn’t accept new clients, including one emergency case declined because the pet wasn’t a regular, reflecting capacity limits. Pricing feedback was mixed: some felt fees were high or not as quoted, while others felt costs were fair value. There were isolated criticisms about not seeing an expected avian specialist, one complaint about a senior vet’s manner and a phone interaction, and a note that an office cat in reception unsettled some pets. Overall, sentiment is strongly positive with these issues appearing infrequently.
🏥Clinic Specialties
- Emergency and critical care
- Desexing and reproductive surgery
- Preventive care and vaccinations
- End‑of‑life and palliative care
- Avian and small‑exotic pet care
- Short‑stay pet minding/boarding
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#followUpCalls#emergencyCare#afterHoursAvailability#avianAndExoticCare#shortStayBoarding#endOfLifeSupport#knowledgeableVets#highlyRecommended#longTermLoyalty#capacityLimits#notAcceptingNewClients#pricingConcerns#billingComplaints#petStressInReception
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to confirm they’re accepting new clients, especially for urgent needs, as capacity limits have been mentioned.
- For emergencies, explain the urgency when booking—reviewers noted they can sometimes squeeze in critical cases and have helped after hours.
- Ask for an itemised estimate before tests or procedures to avoid billing surprises, and confirm any changes promptly.
- If you have birds, rabbits or chickens, confirm which avian/exotic services are available on the day (e.g., beak/nail trims vs specialist care).
- If your pet is reactive around other animals, ask to wait outside or in your car, as a resident cat has been seen in reception.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜13:00 | |||||||
| 08:30〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Duncan McGinness Veterinary Surgeon is at 34 Bourke Street, Dubbo NSW 2830 in Dubbo, and the easiest way to get there is by driving, with street parking usually available nearby (check local signage). There isn’t a train, metro or light-rail station within an easy walk, so if you’re using public transport, check Google Maps for the nearest bus route.
Please call ahead to confirm current opening hours, as times can change and after-hours availability varies.
You can contact Duncan McGinness Veterinary Surgeon on (02) 6884 9900 or visit https://www.dmvs.com.au/ for information. For urgent cases, call first for advice and availability.
To book, please call the clinic to schedule a time and confirm if they’re currently accepting new clients. For urgent concerns, let reception know it’s time‑sensitive so they can advise on options.
Consultation fees vary by clinic and aren’t government‑regulated in Australia, and Medicare doesn’t cover pets. Call the clinic for a current quote and, for any tests or procedures, ask for an itemised written estimate. If after‑hours care is needed, be aware that fees are typically higher. Pet insurance and third‑party payment options exist in Australia; check your policy or ask what’s available before treatment.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day.
Yes—this clinic can sometimes assist with urgent and after‑hours cases, but availability depends on capacity, so always call first for advice and to confirm they can see your pet.
Yes—street parking is typically available on Bourke Street and nearby streets; check local signage for time limits and restrictions.
Services include emergency and critical care, desexing and reproductive surgery, preventive care and vaccinations, end‑of‑life and palliative care, avian and small‑exotic pet care, and short‑stay pet minding/boarding.
Pet owners rate the clinic 4.7 out of 5 from 179 reviews, praising the kind, compassionate team, clear communication and strong outcomes across emergencies and routine care, with occasional feedback about capacity limits for new clients and mixed views on pricing.
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Last updated: 8 July 2026