4.4
111 reviews
42 Shore St West, Cleveland QLD 4163
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly team who take time to do thorough exams, explain things clearly and follow up after procedures. Many highlighted gentle handling of seniors and nervous pets, prompt help in emergencies, and outcomes ranging from successful surgeries to rapid recoveries. Several reviewers mentioned fair pricing and good value, and a large number expressed long‑term loyalty and strong recommendations.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns repeated. A small number of owners reported inconsistent advice when seeing different vets, a missed follow‑up call, and delays or communication gaps around estimates and booking surgery. There were also isolated pricing complaints, including a disputed bill and perceived high diagnostic costs. Overall sentiment remains very favourable, but clearer estimates and timelier follow‑ups during busy periods would help.
🏥Clinic Specialties
- Emergency and trauma care
- Soft‑tissue surgery (desexing, lump removals)
- Dentistry and dental cleans (including anaesthetic‑free)
- Senior pet and geriatric care
- Short‑term boarding and emergency kennelling
- Greyhound‑savvy care
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#gentleWithSeniors#nervousPetsHandledWell#clearCommunication#followUpCalls#fairPricing#emergencyCare#surgeryAndProcedures#dentalCleaning#shortNoticeAppointments#longTermClients#schedulingDelays#billingConcerns#inconsistentAdvice
Overall Ratings
🐾Tips for Pet Owners
- For surgeries or procedures, book ahead—one reviewer reported a two‑week wait for an operation slot.
- Ask for a detailed written estimate and confirm quotes upfront to avoid billing surprises, especially for ongoing dressing changes or add‑ons.
- If your pet is anxious or a senior, let the team know—they are patient and use gentle handling to keep pets comfortable.
- Call ahead for urgent cases; the clinic has fit people in at short notice, including weekends, though a Sunday surcharge may apply.
- Discuss dental options in advance, including anaesthetic‑free cleans, to see what’s appropriate for your pet.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜18:00 | |||||||
| 08:00〜14:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Cleveland Veterinary Clinic is at 195 Middle Street, Cleveland QLD 4163, about a 15‑minute walk from Cleveland train station. If you’re driving, street parking is typically available nearby—please check local signage.
They’re open Monday to Friday 7:30 am – 6:00 pm and Saturday 8:00 am – 2:00 pm, and closed on Sundays.
Call (07) 3286 1800 or visit https://www.clevelandvet.com.au/ for more information.
To book, call the clinic or head to their website to make an enquiry or request a booking; for surgeries or procedures, it’s wise to book ahead as one reviewer noted a two‑week wait for an operation slot.
Consultation fees vary by clinic in Australia and aren’t government‑regulated, and Medicare doesn’t cover pets, so please call the clinic for a current quote and ask for an itemised written estimate for any procedures. If you need after‑hours or urgent care, fees are typically higher, and pet insurance or third‑party payment plans may help with costs depending on your provider and eligibility.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day.
The clinic provides emergency and trauma care during its normal opening hours, and reviews mention they’ve fitted urgent cases in at short notice (including weekends) with a possible Sunday surcharge, so for urgent situations please call ahead to check availability.
Yes—street parking is typically available around 195 Middle Street in Cleveland; please check local signage as no nearby paid car park was identified.
They list emergency and trauma care, soft‑tissue surgery (desexing, lump removals), dentistry and dental cleans (including anaesthetic‑free), senior/geriatric care, short‑term boarding and emergency kennelling, and greyhound‑savvy care.
The clinic is well regarded with a 4.6/5.0 rating from 99 reviews, with praise for a caring, friendly team, thorough exams, clear explanations, gentle handling of seniors and nervous pets, prompt help in emergencies, and good outcomes; a few noted occasional inconsistent advice, delayed follow‑ups or estimates, and some pricing concerns, but overall sentiment is very positive.
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Other veterinary clinics near Cleveland
131 reviews
73 Shore Street West, Cleveland QLD 4163
#compassionateCare#friendlyStaff#knowledgeableVets+13
Source: Google Maps
Last updated: 30 June 2026