99 reviews
195 Middle Street, Cleveland QLD 4163
#compassionateCare#friendlyStaff#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly and knowledgeable team, noting vets and nurses who take time to examine pets properly and explain things clearly. Many mentioned great outcomes and follow-up, from successful surgeries and life-saving care to thoughtful end-of-life support. Reviewers also appreciated prompt appointments, being fitted in at short notice, and fair or reasonable pricing.
💬Common Feedback & Suggestions
While most feedback was positive, a minority of reviewers felt the clinic could be too focused on money, citing high charges for scripts or tests and frustration with payment policies. A few reported brusque or dismissive communication, difficulty obtaining medication without a check-up, or concerns about misdiagnosis/over-testing before recognising adverse drug reactions. One or two noted a challenging transition after a long-term vet retired. Cleanliness drew little comment but the single mention was positive.
🏥Clinic Specialties
- Preventive care and vaccinations
- Surgery and anaesthesia
- Emergency and urgent care
- End-of-life and palliative care
- Diagnostic testing (blood tests and x-rays)
- Handling anxious pets and sedation-assisted procedures
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#clearCommunication#thoroughExams#followUpCare#fairPricing#quickAppointments#lastMinuteFitting#easyParking#longTermClients#endOfLifeCare#anxiousPetHandling#pricingConcerns#paymentPolicyConcerns#misdiagnosisConcern
Overall Ratings
🐾Tips for Pet Owners
- Book ahead as appointments are required, but call first if it’s urgent — several reviewers were fitted in on short notice.
- If your pet is anxious for procedures like nail clips, ask about mild sedation options that the team has used successfully.
- Request clear explanations and written estimates for tests or treatments to understand options and costs up front.
- Confirm payment options and any finance policies before your visit, especially for major procedures or ongoing medications.
- For pets with chronic conditions, schedule regular reviews and make use of the clinic’s follow-up reminders.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜12:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
P+R Cleveland Station
606m124 Shore St W, Cleveland QLD 4163, Australia
P+R Cleveland Station
634m6 Harbourview Ct, Cleveland QLD 4163, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Raby Bay Veterinary Surgery is at 73 Shore Street West, Cleveland QLD 4163. It’s about an 8-minute walk from Cleveland train station (train). If you’re driving, the P+R Cleveland Station car park is roughly an 8-minute walk away.
They’re open Monday to Friday 8:00 am – 6:00 pm and Saturday 8:00 am – 12:00 pm, and closed on Sunday.
Call (07) 3286 4020 or visit https://www.rabybayvet.com/ for more information.
Book by calling the clinic to arrange an appointment; reviewers note they can often fit urgent cases in at short notice. You can also visit the website to enquire or confirm details.
Veterinary fees in Australia aren’t government-regulated and Medicare doesn’t cover pets, so consultation costs vary by clinic and case. For a current quote, call the clinic and, for any procedures, ask for an itemised written estimate. If you need after-hours emergency care at a clinic that provides it, fees are typically higher. Consider whether pet insurance or third‑party payment options could help with costs.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.
They provide emergency and urgent care during normal opening hours; call ahead so the team can prepare. For after-hours emergencies, consider a dedicated 24/7 emergency hospital, as fees are usually higher outside standard hours.
Services highlighted in reviews and summaries include preventive care and vaccinations, surgery and anaesthesia, emergency and urgent care, end-of-life and palliative care, diagnostic testing (blood tests and x-rays), and support for anxious pets including sedation-assisted procedures.
Yes—parking is available nearby at the P+R Cleveland Station car park, about an 8-minute walk from the clinic.
Pet owners rate it 4.7/5 from 131 reviews, praising the caring, friendly and knowledgeable team, clear explanations, thorough exams, prompt appointments and reasonable pricing; a minority mention concerns about some costs or payment policies and occasional brusque communication.
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4.4
111 reviews
42 Shore St West, Cleveland QLD 4163
#compassionateCare#friendlyStaff#clearCommunication+13
Source: Google Maps
Last updated: 30 June 2026