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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the vets and nurses for being kind, gentle and highly professional, with clear explanations and attentive care. Many noted great experiences for anxious pets and large breeds, thoughtful follow-ups (including next‑day check-in texts), and successful procedures such as dentals and lump removals. Long-term clients (years to decades) expressed strong trust and loyalty. The clinic environment is often described as clean and welcoming.
💬Common Feedback & Suggestions
While feedback is largely positive, a few reviewers reported issues with reception manner, including rudeness and poor communication on isolated visits. Some administrative and access frustrations were mentioned, such as being left on hold, a delayed DNA test, difficulty seeing a vet on one occasion, and scheduling/wait-time hiccups. Pricing drew mixed comments, with a couple of reviewers finding fees high (including a euthanasia fee) despite others noting reasonable value or savings via memberships. One person mentioned a mouldy hole in the roof, suggesting occasional maintenance concerns.
🏥Clinic Specialties
- Dentistry and dental cleans
- Soft tissue surgery and lump removal
- Fine-needle aspiration and in-house cytology
- Compassionate palliative and end-of-life care
- Vaccinations and preventive health checks
- Anxiety-aware handling for large and nervous dogs
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and arrive a little early, as appointments can be tight and the clinic can get busy.
- If cost is a consideration, ask for an itemised estimate upfront and inquire about membership options that reviewers found saved money.
- Let the team know if your pet is anxious or a large breed so they can accommodate; bring some water if you’re walking to the clinic.
- Prepare questions and make use of their clear explanations and follow-up texts to guide aftercare.
- For admin-dependent services (e.g., lab kits or DNA tests), confirm processing timelines and payments when you book.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜13:00 | |||||||
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
MacGregor park ‘n’ ride
124mGarden Square Car Park
326mSecure Parking - 567 Kessels Road, Macgregor Car Park
367mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Kessels Road is at Cnr Kessels Rd Springfield St, MacGregor QLD 4109. The closest public transport is Altandi train station, about a 32‑minute walk; Sunnybank train station is about 37 minutes on foot, so it’s a long walk—driving or taking a bus planned via Google Maps is usually easier. Parking is close by at MacGregor park ‘n’ ride (about 2 minutes’ walk), Garden Square Car Park (about 4 minutes), and Secure Parking – 567 Kessels Road, Macgregor Car Park (about 5 minutes, 24‑hour).
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–1:00 pm; closed Sunday. Hours may vary on public holidays—call ahead to confirm.
You can contact the clinic on (07) 3347 3333. You can also visit their website for information and enquiries: https://www.greencrossvets.com.au/vets/kessels-rd-macgregor/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=macgregor
Book by calling the clinic or visiting their website to request an appointment. As the clinic can get busy, try to book ahead and arrive a little early; for urgent concerns, call before heading in.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation prices vary by clinic and service. Call the clinic for the current consultation fee, and ask for an itemised written estimate for any procedures. If you need care outside normal hours, note that after‑hours fees are typically higher. If you have pet insurance or are considering payment options (e.g., VetPay, Afterpay, GapOnly claims), ask the clinic what they accept.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. As options vary by clinic and can change, call ahead to confirm what this clinic accepts on the day.
Yes. Nearby options include MacGregor park ‘n’ ride (~124 m, about 2 minutes’ walk), Garden Square Car Park (~326 m, about 4 minutes), and Secure Parking – 567 Kessels Road, Macgregor Car Park (~367 m, about 5 minutes, 24‑hour).
Services highlighted by reviewers include dentistry and dental cleans; soft‑tissue surgery and lump removals; fine‑needle aspiration with in‑house cytology; vaccinations and preventive health checks; compassionate palliative and end‑of‑life care; and anxiety‑aware handling, including for large and nervous dogs.
The clinic is rated 4.7/5.0 from 225 reviews, with praise for kind, gentle and highly professional vets and nurses, clear explanations, thoughtful follow‑ups (including next‑day check‑in texts), calm care for anxious and large dogs, and a clean, welcoming environment. Some reviewers noted occasional reception/admin issues (being left on hold, communication or scheduling hiccups, a delayed DNA test) and mixed views on pricing, plus one comment about a maintenance concern.
Their published hours are Mon–Fri 8:00 am–6:00 pm and Sat 8:00 am–1:00 pm, with no after‑hours service listed; call the clinic to confirm any after‑hours options. For urgent emergencies outside these times, seek a 24/7 veterinary emergency hospital in Brisbane.
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