20 reviews
583-585 Kessels Road, Macgregor QLD 4109
#compassionateCare#friendlyStaff#helpfulTeam+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, patient manner and clear, unhurried communication, with many noting personalised care that put anxious pets at ease. Several reported strong results from integrative treatments, especially acupuncture and Chinese herbal support, including rapid improvement in arthritis, better skin and coat for allergy cases, and improved comfort for senior or terminal pets. The mobile/home‑visit option and tailored diet plans were highlighted as reducing stress and adding convenience, with appreciated follow‑up by email after visits.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive; the only notable criticism was a single, strongly negative account cautioning against surgical procedures at this clinic. Aside from that outlier, there were no consistent complaints, and a few comments mentioned reasonable pricing and flexible hours. Prospective clients interested in home visits may wish to confirm availability and travel range when booking.
🏥Clinic Specialties
- Acupuncture for pets
- Holistic and integrative medicine
- Mobile and in-home veterinary care
- Palliative and end-of-life support
- Nutritional counselling and homemade diets
- Skin allergy management
🏷️Keywords
#compassionateCare#gentleHandling#patientWithAnxiousPets#clearCommunication#holisticApproach#acupunctureTherapy#mobileVetService#homeVisits#personalisedCare#followUpSupport#seniorPetCare#dietAndNutritionAdvice#effectiveTreatment#fastResponse#accommodatingHours#surgeryConcerns
Overall Ratings
🐾Tips for Pet Owners
- If you’re seeking acupuncture or holistic options, mention this when booking so the consult can be tailored.
- Consider a mobile/home visit to minimise stress for anxious pets; confirm service area and scheduling in advance.
- Bring your pet’s history and a list of questions—consultations are thorough and not rushed.
- For senior pets or chronic issues (arthritis, allergies, cancer), ask about acupuncture, Chinese herbs, and personalised diet plans.
- Make use of email follow‑ups for ongoing guidance between visits or while travelling.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜11:00 | |||||||
| 09:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Secure Parking - 567 Kessels Road, Macgregor Car Park
712m567 Metroad 2, MacGregor QLD 4109, Australia
Public Bike Parking
773mSunnybank QLD 4109, Australia
Secure Parking - Market Square Shopping Centre, Sunnybank Car Park
793m9 Mains Rd, Sunnybank QLD 4109, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vetpoint is at 44 Dunstable St, Macgregor QLD 4109 in Brisbane. The closest public transport is Altandi train station, about a 23‑minute walk, with Sunnybank train station around a 29‑minute walk. As both are over 20 minutes on foot, consider driving or catching a bus using Google Maps for the best route. Nearby paid parking includes Secure Parking – 567 Kessels Road (about a 9‑minute walk) and Secure Parking – Market Square Shopping Centre, Sunnybank (about a 10‑minute walk), both open 24 hours.
Vetpoint is open Monday to Friday 9:00 am–5:00 pm and Saturday 9:00–11:00 am; it’s closed on Sunday. Hours may change on public holidays, so please check before you travel.
You can call Vetpoint on (07) 3102 2538. For information, visit https://www.vetpoint.com.au/.
To book an appointment at Vetpoint, call the clinic during opening hours. You can also visit their website for more information; if you’re interested in a home visit, mention your suburb and preferred times when booking.
Consultation fees at Vetpoint can vary because veterinary prices in Australia aren’t regulated and Medicare doesn’t cover pets. For an accurate, current quote, call the clinic and describe your pet’s needs, and ask for an itemised written estimate for any procedures. If you’re considering a home visit, ask about any call‑out or travel fees. Pet insurance and third‑party payment options exist in Australia, but availability varies by clinic—check what this clinic can support.
Most Australian vets accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); please call ahead to confirm what Vetpoint accepts and whether they can process pet‑insurance gap claims or offer payment plans.
Yes—paid parking is available nearby at Secure Parking – 567 Kessels Road (about a 9‑minute walk) and Secure Parking – Market Square Shopping Centre, Sunnybank (about a 10‑minute walk), both open 24/7. There’s also Public Bike Parking roughly a 10‑minute walk away if you’re cycling.
Vetpoint focuses on holistic and integrative care with services that include: acupuncture for pets; holistic and integrative medicine; mobile and in‑home veterinary care; palliative and end‑of‑life support; nutritional counselling and homemade diets; and skin allergy management.
Yes—mobile and in‑home veterinary care is one of Vetpoint’s listed services; when booking, ask about the service area, availability and any travel fees.
Vetpoint is highly rated at 4.8/5.0 from 24 reviews, with praise for compassionate, patient care, clear communication and effective integrative treatments (especially acupuncture, Chinese herbal support and tailored diets). Reviews also highlight reduced stress with home visits and helpful follow‑ups, with one outlier cautioning about surgical procedures—discuss options thoroughly if you’re considering surgery.
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Last updated: 30 June 2026