98 reviews
39 Concession St, , ON K0G 1X0
#compassionateCare#friendlyStaff#knowledgeableVets+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most consistently praised the team for kind, caring and professional treatment of pets, especially during stressful emergencies and end-of-life visits. Many reviews describe friendly, helpful staff who give clear advice, answer questions, and treat animals gently. Several owners also reported strong outcomes, including pets recovering after surgery, injury treatment, neutering, illness diagnosis, and urgent care.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, but pricing was the main recurring concern, with some owners describing the clinic as expensive or a bit pricey. One serious negative review raised concerns about repeated visits, cost, communication, and an alleged incorrect diagnosis, while another mentioned unhelpful service and a rude receptionist. Cleanliness was not meaningfully discussed in the review text.
🏥Clinic Specialties
- Emergency and urgent care
- End-of-life and home euthanasia care
- Surgery and neutering
- Cat and dog medicine
- Puppy and kitten preventive care
- Injury treatment and recovery
🏷️Keywords
#caringStaff#friendlyService#professionalCare#emergencyAppointments#homeVisits#endOfLifeCare#clearAdvice#goodOutcomes#helpfulReception#quickAppointments#reasonableValue#priceConcerns#surgeryCare#puppyCare#catCare#localVet
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- For urgent problems, phone promptly; several owners were fitted in quickly, including after-hours or on public holidays.
- Ask for a cost estimate upfront, as pricing feedback is mixed even though some owners found the bill fair or lower than expected.
- Use the team for practical advice on puppies, kittens, vaccinations, flea and worm care, and recovery after procedures.
- If end-of-life care is needed, ask about home visits, which several owners valued during difficult farewells.
- For complex or ongoing issues, keep detailed symptom notes and ask what follow-up steps or further tests are recommended.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Buller Vets Ltd is in Westport, West Coast 7825. No train, ferry or light-rail station was found within walking distance, so driving is likely the most practical option, or you can check Google Maps for the nearest local bus route. No nearby paid parking lot was found in the available data; street parking is typically available, but check signs before leaving your vehicle.
Buller Vets Ltd is open Monday to Friday from 8:00 am to 5:00 pm. The provided hours do not list regular Saturday or Sunday opening, so call ahead to confirm availability before visiting outside weekday hours.
You can contact Buller Vets Ltd by phone on (03) 789 7934. You can also visit the clinic website at http://www.bullervets.co.nz/ for more information.
To book an appointment at Buller Vets Ltd, call during opening hours or use the clinic website to check available contact options. For urgent problems, phone promptly, as reviews mention some owners were fitted in quickly, including for urgent or after-hours situations.
Consultation fees vary by clinic in New Zealand and are not regulated by a government veterinary fee schedule. ACC covers human personal injury only and does not cover pets, so call Buller Vets Ltd for a current quote and ask for an itemised written estimate before procedures or ongoing treatment. After-hours or emergency care is typically more expensive, and pet owners may also wish to ask generally about private pet insurance or payment-plan options.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics also support pet-insurance claims or payment plans, but you should call ahead to confirm Buller Vets Ltd's current payment options.
Reviews and the clinic summary mention emergency appointments, urgent care, after-hours help and public-holiday support. Availability can change, so call promptly to enquire if your pet has an urgent problem, and ask about expected after-hours fees before attending where possible.
Buller Vets Ltd is rated 4.6 out of 5 from 97 reviews. Pet owners most often praise the caring, friendly and professional staff, clear advice, urgent care support and good outcomes after surgery, injury treatment, neutering and illness care. Pricing is the main recurring concern in the review summary, so asking for an upfront estimate is sensible.
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Last updated: 16 July 2026