What owners report about visiting
Collecting owner reports｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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Your experience helps too
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What owners say
Awaiting owner input on wait times.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
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It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team as friendly, kind, compassionate and genuinely fond of animals. Many reviews also highlighted knowledgeable vets, clear explanations, good follow-up, and thorough care for sick pets, senior animals, surgery, palliative care and difficult goodbyes. Long-term clients often described years of trusted care and said their pets were treated with patience, respect and warmth.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, but a few concerns were raised. One owner described poor service for their cat, another reported an upsetting handling experience during a puppy visit, and one felt a client service manager handled a complaint poorly despite praising the vets. Facility comments were limited: one review said the building looked cosmetically run down, while another described the clinic as modern.
🏥Clinic Specialties
- Compassionate end-of-life and palliative care
- Cat care and senior pet support
- Surgery and post-operative care
- Emergency and urgent pet care
- Cattery and boarding stays
- Fear-free handling for nervous pets
🏷️Keywords
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- If your pet is unwell or needs urgent attention, contact the clinic early, as several owners said the team fitted pets in quickly when needed.
- Ask the vets to talk through diagnosis, care instructions and options; reviewers often valued the clear explanations and practical advice.
- For nervous pets, mention anxiety or handling needs in advance, as reviews note treats, gentle handling and fear-free techniques.
- If cost is a concern, ask about payment options or affordability, as some owners mentioned fair pricing, negotiated costs and monthly account payments.
- For complaints or concerns, be specific about who you speak with and what resolution you need, as one reviewer had a poor complaint-handling experience.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:30 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Cycle Parking - Tawa Shops
161mPark & Ride Tawa
209mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Rappaw Veterinary Care Tawa is located in Tawa, Wellington 5028. No train, ferry or light-rail station was found within easy walking distance, so driving may be the simplest option, or you can check Google Maps for the nearest bus route. Street parking is typically available in this suburb, but check local signage before leaving your car.
Rappaw Veterinary Care Tawa is open Monday to Friday from 8:30 am to 5:30 pm. No weekend opening hours were provided, so call ahead to confirm availability before visiting outside weekday hours.
You can contact Rappaw Veterinary Care Tawa by calling 04 232 8382 or visiting the clinic website at http://rappaw.co.nz/.
To book an appointment at Rappaw Veterinary Care Tawa, call the clinic or use the contact options on its website. If your pet is unwell or needs urgent attention, contact the clinic early, as reviews mention that the team has fitted pets in quickly when needed.
Consultation fees vary by clinic in New Zealand and are not regulated by a government veterinary fee schedule. Call Rappaw Veterinary Care Tawa for a current quote, and ask for an itemised written estimate before procedures, surgery or ongoing treatment. ACC covers human personal injury only and does not cover pets, so owners usually rely on private pet insurance or payment-plan options in general. If urgent or after-hours care is needed, fees are typically higher.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and cash, but you should call ahead to confirm what Rappaw Veterinary Care Tawa currently accepts. Some clinics may also support pet-insurance claims or payment plans, so ask before your visit if this matters for your budget.
Rappaw Veterinary Care Tawa is associated in reviews and summary data with emergency and urgent pet care, but the provided opening hours are Monday to Friday, 8:30 am to 5:30 pm. Call to enquire as early as possible if your pet needs urgent attention, and ask what after-hours or referral arrangements apply.
Rappaw Veterinary Care Tawa is highly reviewed, with a 4.8 out of 5.0 rating from 286 reviews. Pet owners often praise the friendly, compassionate team, knowledgeable vets, clear explanations, thorough follow-up and gentle care for sick pets, senior animals, surgery, palliative care and difficult goodbyes. A small number of reviews raised concerns about handling, complaint management or the facility appearance.
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