What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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Your experience helps too
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What owners say
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Your experience helps too
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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Your experience helps too
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the team for warm, compassionate care, especially with nervous pets, elderly animals, emergencies and end-of-life situations. Many reviews describe vets and nurses as knowledgeable, thorough and gentle, with clear explanations and practical advice for medicine, procedures and ongoing care. The cattery also receives repeated positive comments for looking after anxious cats well and communicating clearly with owners.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a small number raise serious concerns. One owner reported a misdiagnosis that later required emergency surgery elsewhere, and another objected to unapproved cattery-related testing and poor front-desk handling. A few others mentioned rude phone manner, an unwelcoming first visit, a hot consultation room, lack of introductions, and a vaccination bill being higher than quoted.
🏥Clinic Specialties
- Compassionate end-of-life care
- Cattery and cat boarding
- Emergency and urgent pet care
- Care for nervous cats and dogs
- Surgery and wound treatment
- Skin and allergy problem support
🏷️Keywords
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- For urgent issues, phone early, as several owners say the team can often fit pets in quickly when needed.
- If using the cattery, confirm any possible tests, treatments or extra charges in writing before your pet stays.
- Ask for a full cost estimate before vaccinations, surgery or boarding-related care, especially if price is important to you.
- Tell the team if your pet is anxious or difficult to handle; many reviewers say staff are patient and gentle with nervous animals.
- For serious or worsening symptoms, be clear about what you have observed and ask what warning signs would require after-hours emergency care.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 09:00〜15:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Burkes Cycles
198mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
CareVets Kilbirnie is in Kilbirnie, Wellington 6022. No train, ferry or light-rail station was found within easy walking distance, so most pet owners should plan to drive or check Google Maps for the nearest bus route; street parking is typically available in Kilbirnie, but check local signage before leaving your car.
CareVets Kilbirnie is open Monday to Friday from 8:00am to 7:00pm, and Saturday from 9:00am to 3:00pm. Sunday hours are not listed in the provided information, so call ahead to confirm if you need weekend care.
You can contact CareVets Kilbirnie by phone on 04 387 3622 or visit the CareVets website at http://carevets.co.nz/. Calling is the best option for urgent questions, appointment availability, current fees or cattery enquiries.
To book an appointment at CareVets Kilbirnie, contact the clinic directly through its phone line or website. If your pet is anxious, elderly, unwell or needs urgent attention, mention this when booking so the team can advise on timing and preparation.
Consultation fees vary by clinic in New Zealand and are not government-regulated. ACC covers human personal injury only and does not cover pets, and there is no government-published veterinary fee schedule, so call CareVets Kilbirnie for a current quote and ask for an itemised written estimate before procedures, surgery, vaccinations or boarding-related treatment. After-hours or urgent care, where available, is typically more expensive; pet owners commonly use private pet insurance or payment-plan options in general, but you should confirm any options directly with the clinic.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics may also support pet-insurance claims or payment plans, but call ahead to confirm what CareVets Kilbirnie currently accepts.
Reviews mention emergency and urgent pet care, with several owners saying the team can often fit pets in quickly when needed. For urgent issues, contact the clinic as early as possible and ask what symptoms require immediate after-hours emergency care if the clinic is closed.
CareVets Kilbirnie is rated 4.7 out of 5 from 105 reviews, with especially strong feedback for compassionate care, knowledgeable vets, gentle handling and clear communication. Many owners praise support for nervous pets, elderly animals, urgent cases, end-of-life care and the cattery, while a small number of reviews raise concerns about pricing communication, front-desk handling and isolated clinical or boarding-related issues.
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