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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the clinic for warm, compassionate handling of both pets and people, especially during stressful illness, injury and end-of-life decisions. Many reviews describe knowledgeable vets who explain diagnoses, treatment options and follow-up care clearly, with several owners noting good outcomes after surgery, urgent visits, chronic illness care and care for cats, dogs, rabbits and rats. Long-term clients also value the team’s continuity, personal service and willingness to go the extra mile.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, but a small number raise serious concerns about communication, treatment decisions and feeling that money was prioritised over care. A few owners also mention practical issues such as waiting despite arriving early, occasional unfriendly staff interactions, and a perception that the practice changed after a change of ownership. Pricing is mostly viewed as reasonable or well-balanced, though one negative review explicitly felt costs were a concern.
🏥Clinic Specialties
- Urgent and short-notice consultations
- Surgery and injury care
- Cat medicine and cattery care
- Small mammal care including rats and rabbits
- End-of-life care and cremation support
- Dental checks and extractions
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Use the online booking option, but confirm whether you are booked with a nurse or vet if that matters for your visit.
- For urgent concerns, call the clinic directly, as several owners say the team has fitted pets in at short notice or on the same day.
- Ask the vet to talk through diagnosis, treatment options and costs; reviewers often say the team explains choices clearly.
- If your pet is anxious, mention this when booking, as reviews describe patient, gentle handling of nervous cats and other pets.
- For boarding or cat care, ask about the cattery and catio, which were specifically praised by cat owners.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜19:00 | |||||||
| 09:00〜16:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
4 Thatcher Crescent, Crofton Downs, Wellington 6035, New Zealand
Parking
Metlink Carpark
62mPark & Ride Crofton Downs
70mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Crofton Downs Veterinary Clinic is in Crofton Downs, Wellington 6035. No train, ferry or light-rail station was found within easy walking distance, so driving is usually practical, or you can check Google Maps for the nearest bus route; street parking is typically available in this suburb, but check local signage when you arrive.
Crofton Downs Veterinary Clinic is open Monday to Friday from 7:30 am to 7:00 pm, and Saturday from 9:00 am to 4:00 pm. No Sunday hours were provided, so call ahead to confirm availability before visiting outside regular weekday times.
You can contact Crofton Downs Veterinary Clinic by phone on (04) 479 0570 or through its website at https://croftondownsvet.co.nz/. This is the best way to ask about appointments, urgent concerns, pricing, cattery care or which team member your pet will see.
You can book an appointment with Crofton Downs Veterinary Clinic through its online booking option or by calling the clinic to enquire. For urgent concerns, call directly, as reviews mention the team fitting pets in at short notice or on the same day where possible.
Consultation fees vary by clinic in New Zealand and are not regulated by a government veterinary fee schedule. Call Crofton Downs Veterinary Clinic for a current quote, and for procedures such as surgery, dental work or injury treatment, ask for an itemised written estimate; pet owners may also want to ask generally about private pet insurance or payment-plan options, as these are not public schemes and ACC does not cover pets.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and cash, but payment options should be confirmed with the clinic before your visit. Some clinics may also support pet-insurance claims or payment plans, so call ahead to confirm what is available for your appointment or procedure.
Crofton Downs Veterinary Clinic is praised in reviews for urgent and short-notice consultations, including same-day help where possible, but no separate after-hours emergency service was provided in the source data. If your pet needs urgent care, call to enquire during opening hours; after-hours veterinary care, where used, typically costs more than routine appointments.
Crofton Downs Veterinary Clinic is associated with urgent and short-notice consultations, surgery and injury care, cat medicine and cattery care, small mammal care including rats and rabbits, end-of-life care with cremation support, and dental checks and extractions. Ask the clinic which vet or nurse is best suited to your pet’s needs when booking.
Yes, reviews and clinic summary information mention care for cats, rabbits and rats. Cat owners also praised the cattery and catio, so if your cat is anxious or you need boarding or cat-specific care, mention this when booking so the team can prepare appropriately.
Crofton Downs Veterinary Clinic is rated 4.8 out of 5 from 226 reviews, with strong satisfaction for medical expertise, service attitude and recommendability. Owners often praise compassionate handling, clear explanations, continuity of care and support during illness, surgery, urgent visits and end-of-life decisions, while a small number of reviews raise concerns about communication, waiting times and costs.
Map
Clinic Address
4 Thatcher Crescent, Crofton Downs, Wellington 6035, New Zealand
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