Kelburn Vets

What owners report about visiting

3 community reports|3/5 details added|Updated 9/6

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

Now collecting the questions owners want answered.

Have you been to this clinic?

Answer a few questions in about 30 seconds to help the next owner decide.

All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

Light up the pet care map together

This clinic still has some missing info — help more pets find a clinic their families can trust.

Clinic map clarity

Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the clinic for highly knowledgeable, gentle and compassionate care, especially for rabbits, guinea pigs, rats, mice and other smaller or unusual pets as well as cats and dogs. Many reviews describe clear explanations, thorough follow-up, calm handling of anxious animals, and strong outcomes including surgery, emergency care and long-term management of chronic or complex conditions. The wider team, including reception and nurses, was often described as friendly, reassuring and genuinely invested in both pets and their owners.

💬Common Feedback & Suggestions

The reviews are overwhelmingly positive, with only a few concerns raised. One owner reported poor communication and feeling dismissed after questioning care, while another said the final cost differed noticeably from the original quote. Facility comments were generally positive, though one long-term reviewer noted the premises were a little small; otherwise, concerns about cleanliness, access or comfort were rare.

🏥Clinic Specialties

  • Rabbit medicine and surgery
  • Small mammal and exotic pet care
  • Guinea pig and rat care
  • Cat medicine, surgery and cattery care
  • Dog care and soft tissue surgery
  • Ophthalmology and eye surgery

🏷️Keywords

#compassionateCare#rabbitSavvy#smallPetExperts#knowledgeableVets#gentleHandling#clearCommunication#friendlyStaff#emergencySupport#followUpCalls#sameDayAppointments#reasonablePricing#catteryCare#surgicalCare#longTermTrust#calmWithAnxiousPets#highlyRecommended

Overall Ratings

🐾Tips for Pet Owners

  • Book early for routine appointments, but call promptly if symptoms seem urgent, as several owners said the team fitted pets in quickly when needed.
  • If you have rabbits, guinea pigs, rats, mice or other small pets, mention the species and symptoms clearly when booking so you are matched with the right expertise.
  • Ask for a written estimate before procedures, as one review noted the final cost differed from the initial quote.
  • Use the follow-up calls, phone advice and text reminders where offered, as many owners found these helpful for recovery and ongoing care.
  • For anxious cats, dogs or small animals, let the team know ahead of time; reviewers often praised their calm, gentle handling.
📊 **Overall Ratings** - Medical Expertise: 98% satisfied (n=65) - Service Attitude: 98% satisfied (n=82) - Convenience: 100% satisfied (n=15) - Pricing: 80% satisfied (n=5) - Cleanliness: 100% satisfied (n=3) - Recommendability: 100% satisfied (n=41) 👍 **What Pet Owners Praised** Owners consistently praised the clinic for highly knowledgeable, gentle and compassionate care, especially for rabbits, guinea pigs, rats, mice and other smaller or unusual pets as well as cats and dogs. Many reviews describe clear explanations, thorough follow-up, calm handling of anxious animals, and strong outcomes including surgery, emergency care and long-term management of chronic or complex conditions. The wider team, including reception and nurses, was often described as friendly, reassuring and genuinely invested in both pets and their owners. 💬 **Common Feedback & Suggestions** The reviews are overwhelmingly positive, with only a few concerns raised. One owner reported poor communication and feeling dismissed after questioning care, while another said the final cost differed noticeably from the original quote. Facility comments were generally positive, though one long-term reviewer noted the premises were a little small; otherwise, concerns about cleanliness, access or comfort were rare. 🏥 **Clinic Specialties** - Rabbit medicine and surgery - Small mammal and exotic pet care - Guinea pig and rat care - Cat medicine, surgery and cattery care - Dog care and soft tissue surgery - Ophthalmology and eye surgery 🏷️ **Tags** #compassionateCare #rabbitSavvy #smallPetExperts #knowledgeableVets #gentleHandling #clearCommunication #friendlyStaff #emergencySupport #followUpCalls #sameDayAppointments #reasonablePricing #catteryCare #surgicalCare #longTermTrust #calmWithAnxiousPets #highlyRecommended 🐾 **Tips for Pet Owners** - Book early for routine appointments, but call promptly if symptoms seem urgent, as several owners said the team fitted pets in quickly when needed. - If you have rabbits, guinea pigs, rats, mice or other small pets, mention the species and symptoms clearly when booking so you are matched with the right expertise. - Ask for a written estimate before procedures, as one review noted the final cost differed from the initial quote. - Use the follow-up calls, phone advice and text reminders where offered, as many owners found these helpful for recovery and ongoing care. - For anxious cats, dogs or small animals, let the team know ahead of time; reviewers often praised their calm, gentle handling.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

View condition info

Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

View condition info

Abortion, Termination of Pregnancy

View condition info

Breeding, Timing

View condition info

Cryptorchidism

View condition info

Contact

Clinic phone
04 475 9539
Official website
kelburnvets.co.nz/

Opening Hours

MonTueWedThuFriSatSun
08:00〜19:00
09:00〜16:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

44 Upland Road, Kelburn, Wellington 6012, New Zealand

Open in Google Maps

Parking

Wilson Parking - Skyline

267m
1 Upland Road, Kelburn, Wellington 6012, New Zealand

1 Upland Rd Parking

276m
1 Upland Road, Kelburn, Wellington 6012, New Zealand

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Kelburn Vets is located in Kelburn, Wellington 6012. No train, ferry or light-rail station was found within walking distance, so driving is a practical option, or you can check Google Maps for the nearest bus route. Street parking is typically available in Kelburn, but check local signage before leaving your vehicle.

Kelburn Vets is open Monday to Friday from 8:00 am to 7:00 pm, and Saturday from 9:00 am to 4:00 pm. No Sunday hours were provided, so call ahead to confirm availability before visiting outside normal weekday hours.

You can contact Kelburn Vets by calling (04) 475 9539 or visiting their website at https://www.kelburnvets.co.nz/. Calling is the best option for urgent concerns, appointment availability, current pricing or questions about your pet's symptoms.

You can book an appointment at Kelburn Vets by contacting the clinic directly through its phone line or website. If your pet is a rabbit, guinea pig, rat, mouse or another small or unusual pet, mention the species and symptoms clearly when booking so the team can match your pet with appropriate expertise.

Consultation fees at Kelburn Vets are set by the clinic and can vary because veterinary fees in New Zealand are not government regulated. Call the clinic for a current quote, and ask for an itemised written estimate before procedures or surgery. After-hours or emergency care, where available, is typically more expensive. Pet owners in New Zealand generally rely on private pet insurance or payment-plan options, but you should confirm any available arrangements directly with the clinic.

Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics may also support pet-insurance claims or payment plans, but payment options vary, so call ahead to confirm what Kelburn Vets currently accepts.

Kelburn Vets is especially noted for rabbit medicine and surgery, small mammal and exotic pet care, guinea pig and rat care, cat medicine, surgery and cattery care, dog care and soft tissue surgery, and ophthalmology or eye surgery. Pet owners frequently praised the team for knowledgeable, gentle handling of rabbits, guinea pigs, rats, mice, cats and dogs.

Reviews mention emergency support and same-day appointments at Kelburn Vets, but the provided clinic hours list regular opening times only. If your pet's symptoms seem urgent, call promptly to ask whether the team can see your pet or advise the best emergency option.

Street parking is typically available near Kelburn Vets in the Kelburn suburb. No nearby paid parking lot was identified in the provided search data, so allow extra time to find a space and check parking signs carefully for time limits or restrictions.

Kelburn Vets is very highly reviewed, with a 4.9 out of 5 rating from 201 reviews. Pet owners commonly praise the clinic's knowledgeable vets, compassionate handling, clear explanations, follow-up care and experience with rabbits, small mammals, cats and dogs, while a small number of reviews mention communication or cost-estimate concerns.

Help with one question

Your report helps the next owner feel a little more certain.

Have you ever been seen here successfully without a reservation?

Based on 0 owner reports

Anonymous, about 3 seconds

Source: Google Maps
Last updated: 16 July 2026