Massey Uni Vet Teaching Hospital - Small Animal

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the depth of veterinary expertise, especially for emergency care, complex surgery, orthopaedics, avian and reptile cases, dentistry, desexing and end-of-life care. Many reviews describe staff as kind, calm, respectful and thorough, with clear explanations, regular updates and gentle handling of anxious pets. Several owners travelled long distances or returned over many years because they trusted the specialist care and outcomes.

💬Common Feedback & Suggestions

The reviews are strongly positive overall, but a small number raise serious concerns about triage, diagnosis, follow-up communication and cost. Some owners reported being redirected or not treated as urgent, long waits, expensive fees, or poor value in a puppy preschool context. Pricing is mixed: several people found the care reasonable or affordable, while others felt charges were high, especially when outcomes or service did not meet expectations.

🏥Clinic Specialties

  • Emergency and after-hours veterinary care
  • Complex surgery and specialist referrals
  • Hip replacement and orthopaedic surgery
  • Avian and exotic pet medicine
  • Dental procedures and dental extractions
  • Desexing and spay/neuter surgery

🏷️Keywords

#emergencyCare#afterHours#specialistSurgery#orthopaedics#avianVets#reptileCare#compassionateCare#clearCommunication#thoroughExams#studentVets#endOfLifeCare#friendlyStaff#freeParking#mixedPricing#triageConcerns#longWaits

Overall Ratings

🐾Tips for Pet Owners

  • For urgent cases, call ahead and clearly describe any severe symptoms so the team can triage appropriately.
  • Expect student vets to be involved in care; reviews often found them thorough, kind and good at providing updates.
  • Use the free parking directly out front and register your plate when you arrive.
  • If your pet needs specialist surgery or exotic/avian care, bring previous records, imaging and referral details to help the team assess quickly.
  • Ask for a clear estimate and what is included, especially for emergency treatment, procedures, puppy classes or follow-up visits.
📊 **Overall Ratings** - Medical Expertise: 89% satisfied (n=57) - Service Attitude: 90% satisfied (n=58) - Convenience: 82% satisfied (n=17) - Pricing: 50% satisfied (n=10) - Cleanliness: 67% satisfied (n=3) - Recommendability: 94% satisfied (n=32) 👍 **What Pet Owners Praised** Owners consistently praised the depth of veterinary expertise, especially for emergency care, complex surgery, orthopaedics, avian and reptile cases, dentistry, desexing and end-of-life care. Many reviews describe staff as kind, calm, respectful and thorough, with clear explanations, regular updates and gentle handling of anxious pets. Several owners travelled long distances or returned over many years because they trusted the specialist care and outcomes. 💬 **Common Feedback & Suggestions** The reviews are strongly positive overall, but a small number raise serious concerns about triage, diagnosis, follow-up communication and cost. Some owners reported being redirected or not treated as urgent, long waits, expensive fees, or poor value in a puppy preschool context. Pricing is mixed: several people found the care reasonable or affordable, while others felt charges were high, especially when outcomes or service did not meet expectations. 🏥 **Clinic Specialties** - Emergency and after-hours veterinary care - Complex surgery and specialist referrals - Hip replacement and orthopaedic surgery - Avian and exotic pet medicine - Dental procedures and dental extractions - Desexing and spay/neuter surgery 🏷️ **Tags** #emergencyCare #afterHours #specialistSurgery #orthopaedics #avianVets #reptileCare #compassionateCare #clearCommunication #thoroughExams #studentVets #endOfLifeCare #friendlyStaff #freeParking #mixedPricing #triageConcerns #longWaits 🐾 **Tips for Pet Owners** - For urgent cases, call ahead and clearly describe any severe symptoms so the team can triage appropriately. - Expect student vets to be involved in care; reviews often found them thorough, kind and good at providing updates. - Use the free parking directly out front and register your plate when you arrive. - If your pet needs specialist surgery or exotic/avian care, bring previous records, imaging and referral details to help the team assess quickly. - Ask for a clear estimate and what is included, especially for emergency treatment, procedures, puppy classes or follow-up visits.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
0800 738 363

Opening Hours

MonTueWedThuFriSatSun
08:00〜17:00
08:00〜17:30
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

University Avenue, Massey University, Turitea 4410, New Zealand

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Parking

AgHort Massey University

219m
Aghort Building C, Fitzherbert, Turitea 4474, New Zealand

Bourke Road Car Park

313m
Parking lot Bourke Road, Massey University, Turitea 4410, New Zealand

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Massey Uni Vet Teaching Hospital - Small Animal is in the Massey University suburb of Turitea, Manawatū-Whanganui 4410. No train, ferry or light-rail station was found within walking distance, so driving is usually the simplest option; street parking is typically available in the suburb, and pet owners should check local signage. For public transport, check Google Maps for the nearest bus route before travelling.

Massey Uni Vet Teaching Hospital - Small Animal is open Monday, Tuesday, Thursday and Friday from 8:00 am to 5:30 pm, and Wednesday from 8:00 am to 5:00 pm. Listed regular hours do not show Saturday or Sunday opening, so call ahead to confirm availability before visiting.

You can contact Massey Uni Vet Teaching Hospital - Small Animal by calling 0800 738 363. You can also visit the clinic website for more information about the veterinary teaching hospital.

To book an appointment at Massey Uni Vet Teaching Hospital - Small Animal, call the clinic or use the information on its website. If your pet has an urgent problem, clearly describe the symptoms when booking so the team can triage appropriately.

Consultation fees vary by clinic in New Zealand and are not government regulated. ACC covers human personal injury only and does not cover pets, and there is no government-published veterinary fee schedule. Call the clinic for a current quote, and ask for an itemised written estimate for procedures, specialist work or emergency treatment. After-hours or emergency care is typically more expensive. Pet owners commonly rely on private pet insurance or payment-plan options in general, but you should confirm any available claim or payment arrangements directly with the clinic.

Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and cash, but payment methods can vary. Call ahead to confirm what Massey Uni Vet Teaching Hospital - Small Animal currently accepts and whether any pet-insurance claim or payment-plan options are available.

Yes, the review summary identifies Massey Uni Vet Teaching Hospital - Small Animal with emergency and after-hours veterinary care. For urgent cases, call to enquire before travelling and clearly explain severe symptoms so the team can assess urgency and guide your next step.

Massey Uni Vet Teaching Hospital - Small Animal is associated with specialist and complex care, including complex surgery and referrals, hip replacement and orthopaedic surgery, avian and exotic pet medicine, dental procedures and extractions, and desexing or spay/neuter surgery. Bring previous records, imaging and referral details if your pet needs specialist assessment.

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Last updated: 16 July 2026