111 reviews
University Avenue, Massey University, 4410, New Zealand
#emergencyCare#afterHours#specialistSurgery+13
Massey University-School of Veterinary Science
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most consistently praised the clinic for calm, compassionate care in stressful emergencies, end-of-life visits, surgery and specialist referrals. Many reviews describe vets, nurses and students as thorough, knowledgeable and communicative, with clear explanations, regular updates and careful handling of anxious pets. Several owners also highlighted strong outcomes, including complex surgeries, hip replacements, chemotherapy support, avian and reptile care, and emergency treatment that they felt saved their pet’s life.
💬Common Feedback & Suggestions
The reviews are strongly positive overall, but a small number raise serious concerns about triage, follow-up communication, diagnostic accuracy and cost. A few owners felt emergencies were not prioritised appropriately, calls or emails were not returned, or they had to seek a second opinion after an unsatisfactory outcome. Pricing is mixed: some found care reasonable or surprisingly affordable, while others felt fees were very high, especially when unhappy with the result.
🏥Clinic Specialties
- Emergency and after-hours veterinary care
- Complex surgery and hip replacement
- Avian medicine
- Reptile and exotic pet care
- Desexing and dental procedures
- Oncology and chemotherapy support
🏷️Keywords
#compassionateCare#emergencyCare#afterHours#clearCommunication#specialistSurgery#avianCare#reptileCare#thoroughExams#kindStaff#studentVets#endOfLifeCare#freeParking#mixedPricing#triageConcerns#followUpIssues
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for routine visits, as at least one review notes appointments are necessary.
- For after-hours or emergency visits, call first and explain symptoms clearly so the team can assess urgency.
- Expect student vets to be involved in care; many owners found they communicated well and gave regular updates.
- Register your number plate for the free parking mentioned by reviewers.
- For complex diagnoses or major treatment decisions, ask for the findings and options to be explained clearly, and seek a second opinion if you remain uncertain.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 | |||||||
| 08:00〜17:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
AgHort Massey University
219mAghort Building C, Fitzherbert, Turitea 4474, New Zealand
Bourke Road Car Park
313mParking lot Bourke Road, Massey University, Turitea 4410, New Zealand
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Massey University-School of Veterinary Science is in the Massey University suburb of Turitea, Manawatū-Whanganui 4410. No train, ferry or light-rail station was found within walking distance, so driving is likely the simplest option; street parking is typically available in this suburb, but check local signage, or use Google Maps to find the nearest bus route.
Massey University-School of Veterinary Science is open Monday, Tuesday, Thursday and Friday from 8:00 am to 5:30 pm, and Wednesday from 8:00 am to 5:00 pm. Opening hours can change on public holidays or for hospital services, so check ahead before visiting.
You can contact Massey University-School of Veterinary Science by calling 0800 738 363 or visiting its website at http://www.massey.ac.nz/massey/learning/colleges/college-of-sciences/clinics-and-services/veterinary-teaching-hospital/veterinary-teaching-hospital_home.cfm.
To book an appointment at Massey University-School of Veterinary Science, call or use the clinic’s website to enquire about the right service for your pet. Reviews suggest appointments are needed for routine visits, and emergency or after-hours cases should be discussed with the team first so they can assess urgency.
Consultation fees vary by clinic in New Zealand and are not regulated by a government veterinary fee schedule. Call the clinic for a current quote, and for procedures or major treatment ask for an itemised written estimate; after-hours or emergency care is typically more expensive, and owners may wish to ask generally about private pet insurance or payment-plan options.
Most New Zealand vet clinics commonly accept EFTPOS, Visa / Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay / Google Pay, and cash, but you should call ahead to confirm what this clinic accepts. Some clinics may also support pet-insurance claims or payment plans, so ask before your appointment if this matters for your visit.
Yes, the review summary identifies emergency and after-hours veterinary care as a clinic specialty. For an urgent case, call first, describe your pet’s symptoms clearly, and ask whether you should come in immediately or be directed to the most appropriate service.
Massey University-School of Veterinary Science is associated with emergency and after-hours care, complex surgery and hip replacement, avian medicine, reptile and exotic pet care, desexing, dental procedures, oncology and chemotherapy support. Ask the clinic which service is suitable for your pet’s condition and whether a referral is required.
Street parking is typically available around the Massey University area, and reviewers mention free parking with number-plate registration. Check signage when you arrive and allow extra time if your pet has mobility issues or you are visiting for an emergency appointment.
Massey University-School of Veterinary Science is rated 4.6 out of 5 from 111 reviews. Owners often praise compassionate emergency care, knowledgeable vets, nurses and students, clear communication and strong outcomes for complex cases, while some reviews raise concerns about triage, follow-up communication, diagnostic accuracy and mixed pricing experiences.
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Last updated: 16 July 2026