What owners report about visiting
Collecting owner reports｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the team for being caring, kind and professional, especially with sick pets, anxious families and end-of-life situations. Many reviews describe thorough examinations, clear explanations, good advice and strong treatment outcomes, including pets being stabilised, treated successfully or followed up after urgent visits. Reviewers also valued the clinic making time for last-minute, same-day, Saturday and out-of-hours appointments.
💬Common Feedback & Suggestions
The reviews are strongly positive overall, but a small number raise serious concerns about rude or dismissive reception/customer service and poor complaint communication. One reviewer felt payment handling was insensitive and too money-focused, while another said front-of-house skills could improve even though the vets were caring. Apart from these service-related concerns, there were very few recurring criticisms, and pricing was more often described as reasonable or fair than problematic.
🏥Clinic Specialties
- Emergency and out-of-hours care
- Dentistry and dental extractions
- Compassionate end-of-life care
- Sick pet assessment and treatment
- Wound and grass seed treatment
- Fracture and injury support
🏷️Keywords
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Phone ahead if your pet is unwell while travelling, as reviewers mention same-day and short-notice appointments being arranged.
- Ask the vet to talk you through procedures, medication and after-care, as many owners found explanations helpful and clear.
- For urgent issues, enquire about Saturday or out-of-hours support, which several reviewers used for serious cases.
- If cost is a concern, ask for an estimate upfront; most price comments were positive, but one review raised a payment-related concern.
- Expect generally caring clinical care, but raise any front-desk or communication issues early if the interaction does not feel right.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 | |||||||
| 09:00〜12:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Anexa Thames is in Thames, Waikato 3500, but a full street address was not provided in the source data. No train, ferry or light-rail station was found within walking distance, so driving is likely the simplest option; street parking is typically available nearby, but check local signage, or use Google Maps to find the nearest bus route.
Anexa Thames is open Monday to Friday from 8:00 am to 5:00 pm, and Saturday from 9:00 am to 12:00 pm. Sunday hours were not provided, so call ahead to confirm availability before visiting.
You can contact Anexa Thames by calling (07) 868 7005 or visiting the clinic website at https://www.anexa.co.nz/thames. Calling is best for urgent questions, appointment availability, costs and directions.
To book an appointment at Anexa Thames, call the clinic or use the contact options on its website. Reviews mention same-day, short-notice, Saturday and out-of-hours appointments being arranged, but availability can change, so it is best to enquire directly.
Consultation fees vary by clinic in New Zealand and are not regulated by a government veterinary fee schedule. Call Anexa Thames for a current quote, and for procedures ask for an itemised written estimate before treatment; after-hours or emergency care is typically more expensive. Pet owners commonly use private pet insurance or payment-plan options in New Zealand, but you should confirm directly with the clinic what is accepted.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics also support pet-insurance claims or payment plans, but the specific payment methods for Anexa Thames were not provided, so call ahead to confirm.
Yes, the review summary identifies Anexa Thames with emergency and out-of-hours care. Pet owners mention urgent visits, Saturday support and out-of-hours appointments, so call to enquire as early as possible if your pet needs urgent attention.
Anexa Thames is associated with sick pet assessment and treatment, dentistry and dental extractions, wound and grass seed treatment, fracture and injury support, emergency support, and compassionate end-of-life care. If your pet needs a specific service, call ahead so the team can advise on appointment timing and preparation.
Street parking is typically available near Anexa Thames, according to the provided parking information. No nearby paid parking lot was found in the Google Places search, so allow a little extra time and check street signs for time limits or restrictions.
Anexa Thames is rated 4.6 out of 5 from 112 reviews, with owners often praising caring staff, professional veterinary care, clear explanations, thorough exams and help during urgent or emotional situations. Feedback is strongly positive overall, though a small number of reviews mention concerns about reception service and complaint communication.
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