73 reviews
37 Old Taupo Road, Mangakakahi, 3015, New Zealand
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most consistently praised the friendly, helpful manner of the team, both in person and over the phone. Several reviews also described the vets positively, with comments such as amazing vets, best vets in town, and a long history of helpful service. Service was described as quick, informative, and good value in the few reviews that touched on those points.
💬Common Feedback & Suggestions
The reviews are almost all positive, with very few concrete concerns raised. The main caution is one reviewer who felt the vets were a bit out of their depth with dogs, despite also noting many years of helpful service and strong auxiliary support. There was no meaningful feedback about cleanliness or facilities in the review set.
🏥Clinic Specialties
- General veterinary care
- Telephone advice and information
- Dog care
- Auxiliary support services
- Customer service and front-desk support
🏷️Keywords
#friendlyStaff#helpfulTeam#phoneSupport#comprehensiveInformation#quickService#greatVets#recommended#longTermClients#goodPrices#goodService#dogCareConcern#auxiliaryService#localFavourite
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Phone ahead if you need detailed information, as reviewers found the phone manner pleasant and the advice comprehensive.
- Expect friendly and helpful staff both in store and over the phone.
- For dog-specific concerns, consider asking which vet is most experienced with your issue, as one reviewer raised a concern about dog care.
- If cost matters, ask for an estimate up front; the only pricing comment described the prices positively.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
French auto
180m52 Pururu Street, Mangakakahi, Rotorua 3015, New Zealand
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Animal Health Services is in Mangakakahi, Rotorua 3015, in the Bay of Plenty. No train, ferry, or light-rail station was found within walking distance, so driving or checking Google Maps for the nearest Rotorua bus route is likely the most practical option. Street parking is typically available in this suburb, but check local signage when you arrive.
Animal Health Services is open Monday to Friday from 8:00 am to 5:00 pm. No weekend hours were provided, so call ahead to confirm availability around public holidays or urgent needs.
You can contact Animal Health Services by calling (07) 348 3839. The clinic website is http://www.animalhealthservices.co.nz/.
To book an appointment at Animal Health Services, call the clinic during opening hours or use the contact options on its website. If your pet needs detailed advice, reviewers noted that the team was helpful and informative over the phone.
Consultation fees vary by clinic in New Zealand and are not government-regulated. Call Animal Health Services for a current quote, and ask for an itemised written estimate before any procedure or treatment plan. ACC does not cover pets, and there is no government veterinary fee schedule, so owners usually rely on private pet insurance or payment-plan options in general.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and cash, but you should call ahead to confirm Animal Health Services' current payment options. Some clinics may also support pet-insurance claims or payment plans, but this should be checked directly with the clinic.
Street parking is typically available around Mangakakahi, as no nearby paid parking lot was identified in the provided parking data. Check roadside signage for time limits or restrictions before leaving your vehicle.
Animal Health Services is rated 4.6 out of 5 from 17 reviews. Pet owners most often praised the friendly, helpful team, good phone support, quick service, and positive experiences with the vets, although one reviewer suggested asking which vet is most experienced if you have a dog-specific concern.
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Other veterinary clinics near Mangakakahi
73 reviews
37 Old Taupo Road, Mangakakahi, 3015, New Zealand
#compassionateCare#friendlyStaff#clearCommunication+12
Source: Google Maps
Last updated: 16 July 2026