Animates Vetcare Palmerston North

What owners report about visiting

1 community reports|1/5 details added|Updated 8/12

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners most often praised the team for being friendly, helpful, knowledgeable and easy to deal with. Many reviews describe staff taking time to give practical advice on food, fish tanks, puppies, dog washing and general pet care, with several noting compassionate veterinary care, clear communication after procedures, and gentle handling of anxious pets. The store is also valued as a one-stop option with a wide product range, vet services, dog wash facilities and online or click-and-collect support.

💬Common Feedback & Suggestions

The reviews are strongly positive overall, but a small number raise clear concerns. The main issues mentioned were inconsistent dog wash maintenance, tight parking, crowded merchandising, occasional poor customer service, and a few complaints about pricing or payment flexibility. A couple of owners also reported disappointing clinical or grooming-related experiences, so visitors may want to clarify costs, timing and service details before booking or using self-service facilities.

🏥Clinic Specialties

  • General veterinary consultations
  • Emergency veterinary care
  • Surgery and post-operative care
  • Cat nail trims and handling
  • Pet nutrition and feeding advice
  • Aquatic pet and fish tank advice

🏷️Keywords

#friendlyStaff#helpfulService#knowledgeableTeam#compassionateCare#clearCommunication#wideProductRange#oneStopShop#dogWash#vetInstore#petNutritionAdvice#aquaticAdvice#clickAndCollect#loyaltyDiscounts#parkingTight#pricingConcerns#dogWashMaintenance

Overall Ratings

🐾Tips for Pet Owners

  • If using the dog wash, check that the unit is working properly and has warm water, pressure and product before starting.
  • For vet visits or procedures, ask for a clear cost estimate and payment options upfront, as pricing and pay-off flexibility were raised in a few reviews.
  • Parking can be tight and the street busy, so allow a little extra time when visiting at peak times.
  • Staff are often praised for advice, so bring details about your pet’s food, symptoms, tank set-up or care issue to get more useful guidance.
  • For online orders, phone ahead if you need same-day collection or want stock transferred to click and collect.
📊 **Overall Ratings** - Medical Expertise: 94% satisfied (n=35) - Service Attitude: 92% satisfied (n=89) - Convenience: 77% satisfied (n=22) - Pricing: 58% satisfied (n=12) - Cleanliness: 67% satisfied (n=6) - Recommendability: 90% satisfied (n=21) 👍 **What Pet Owners Praised** Owners most often praised the team for being friendly, helpful, knowledgeable and easy to deal with. Many reviews describe staff taking time to give practical advice on food, fish tanks, puppies, dog washing and general pet care, with several noting compassionate veterinary care, clear communication after procedures, and gentle handling of anxious pets. The store is also valued as a one-stop option with a wide product range, vet services, dog wash facilities and online or click-and-collect support. 💬 **Common Feedback & Suggestions** The reviews are strongly positive overall, but a small number raise clear concerns. The main issues mentioned were inconsistent dog wash maintenance, tight parking, crowded merchandising, occasional poor customer service, and a few complaints about pricing or payment flexibility. A couple of owners also reported disappointing clinical or grooming-related experiences, so visitors may want to clarify costs, timing and service details before booking or using self-service facilities. 🏥 **Clinic Specialties** - General veterinary consultations - Emergency veterinary care - Surgery and post-operative care - Cat nail trims and handling - Pet nutrition and feeding advice - Aquatic pet and fish tank advice 🏷️ **Tags** #friendlyStaff #helpfulService #knowledgeableTeam #compassionateCare #clearCommunication #wideProductRange #oneStopShop #dogWash #vetInstore #petNutritionAdvice #aquaticAdvice #clickAndCollect #loyaltyDiscounts #parkingTight #pricingConcerns #dogWashMaintenance 🐾 **Tips for Pet Owners** - If using the dog wash, check that the unit is working properly and has warm water, pressure and product before starting. - For vet visits or procedures, ask for a clear cost estimate and payment options upfront, as pricing and pay-off flexibility were raised in a few reviews. - Parking can be tight and the street busy, so allow a little extra time when visiting at peak times. - Staff are often praised for advice, so bring details about your pet’s food, symptoms, tank set-up or care issue to get more useful guidance. - For online orders, phone ahead if you need same-day collection or want stock transferred to click and collect.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
06 355 2115
Official website
animates.co.nz/

Opening Hours

MonTueWedThuFriSatSun
09:00〜17:00
09:00〜18:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

284 Rangitikei Street, Palmerston North Central, Palmerston North 4410, New Zealand

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Parking

K Fitness Womens health and beauty

436m
Cnr Grey Street And, Rangitikei Street, Central, Palmerston North 4412, New Zealand

Car park spot

646m
5 Rangitikei Street, Palmerston North Central, Palmerston North 4410, New Zealand

62 Waldegrave St Parking

739m
Parking lot 62 Waldegrave Street, Palmerston North Central, Lower Hutt 5010, New Zealand

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Animates Vetcare Palmerston North is located in Palmerston North Central, Palmerston North, Manawatū-Whanganui 4410. No train, ferry or light-rail station was found within walking distance, so driving is likely the easiest option, or you can check Google Maps for the nearest bus route; buses in many regional centres use Bee Card. Street parking is typically available in the suburb, but allow extra time at busy periods and check local parking signs.

Animates Vetcare Palmerston North is open Monday to Friday from 9:00 am to 6:00 pm, and Saturday to Sunday from 9:00 am to 5:00 pm. Opening hours can change on public holidays, so call ahead to confirm before visiting.

You can contact Animates Vetcare Palmerston North by phone on (06) 355 2115, or visit the Animates website at https://www.animates.co.nz/.

To book an appointment at Animates Vetcare Palmerston North, contact the clinic directly or use the Animates website to find the Palmerston North location. Have your pet’s symptoms, vaccination history, current food or medication details ready so the team can advise on the right appointment type.

Veterinary consultation fees in New Zealand vary by clinic and are not government-regulated. There is no public pet healthcare scheme, ACC does not cover pets, and there is no government veterinary fee schedule, so call the clinic for a current quote and ask for an itemised written estimate before any procedure. After-hours or emergency care is typically more expensive. Pet owners may also want to ask generally about private pet insurance or payment-plan options, without assuming the clinic offers a specific provider.

Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics may also support pet-insurance claims or payment plans, so call ahead to confirm the current payment options before your visit.

Animates Vetcare Palmerston North is listed with emergency veterinary care among its services. If your pet needs urgent help, call to enquire before travelling so the team can confirm availability, timing, and whether your pet should be seen there or referred to an emergency provider.

Street parking is typically available near Animates Vetcare Palmerston North in Palmerston North Central. Reviews mention that parking can feel tight and the street may be busy, so allow extra time and check parking signs before leaving your car.

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Source: Google Maps
Last updated: 16 July 2026