254 reviews
261 Broadway Avenue, Central, Palmerston North 4414, New Zealand
#compassionateCare#friendlyStaff#knowledgeableVets+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most consistently praised the team for being kind, friendly, professional and genuinely caring with both pets and people. Many reviews describe vets taking time to explain options, answer questions, give clear advice and handle anxious, elderly, injured or very unwell animals gently. Several owners also highlighted prompt appointments, emergency help, good follow-up, transparent costs and strong outcomes after surgery, injuries and difficult end-of-life decisions.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, but a few concerns were raised. Isolated reviewers mentioned poor communication, an appointment where no vet was available, difficulty communicating with a vet, perceived deterioration in service after surgery, rude or unprofessional staff, and one complaint about price and treatment estimates. Cleanliness was rarely discussed, though one reviewer praised the premises as clean and tidy while another described odour and untidiness, so that aspect has limited evidence.
🏥Clinic Specialties
- Emergency and urgent pet care
- Cat and dog surgery and wound treatment
- Compassionate end-of-life care
- Care for anxious or timid pets
- Cat boarding and cattery care
- Small pet care including mice
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughConsults#emergencyAppointments#sameDayAppointments#costTransparency#reasonablePricing#anxiousPetHandling#endOfLifeSupport#surgeryCare#catFriendlyWaiting#followUpCare#professionalTeam#highlyRecommended#occasionalCommunicationIssues
Overall Ratings
🐾Tips for Pet Owners
- If your pet needs urgent care, call first; several owners said the clinic fitted them in quickly, including same-day and Saturday visits.
- Ask the vet to talk through treatment options and costs upfront, as many reviewers found this clear and helpful.
- For anxious, timid or reactive pets, explain their behaviour when booking and again on arrival so the team can prepare appropriately.
- Consider asking about wellness or payment plans if you expect regular visits or want help smoothing costs.
- If your pet is a cat, ask about the cat-shielded waiting area or cattery options mentioned by reviewers.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
84 Pitt Street, Palmerston North Central, Palmerston North 4410, New Zealand
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Parking
Te Manawa Visitor Parking
251m303 Church Street, Palmerston North Central, Palmerston North 4410, New Zealand
Wilson Carpark
307m305 Main Street, Palmerston North Central, Palmerston North 4410, New Zealand
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Pet Doctors (Palmerston North) is in Palmerston North Central, Palmerston North 4410. No train, ferry or light-rail station was found within walking distance, so driving or checking Google Maps for the nearest bus route is the most practical option. Street parking is typically available in this suburb, but check local signage before leaving your car.
Pet Doctors (Palmerston North) is listed as open Monday to Friday from 8:00 am to 6:00 pm, and Saturday from 9:00 am to 5:00 pm. No Sunday hours were provided, so call ahead to confirm before visiting outside the listed hours.
You can contact Pet Doctors (Palmerston North) by calling 06 357 5887. You can also visit their website at https://petdoctorspalmerston.co.nz/?utm_source=google&utm_medium=organic&utm_campaign=gmb for clinic information.
To book an appointment at Pet Doctors (Palmerston North), call the clinic or use the contact options on its website. If your pet needs urgent care, mention this when booking, as reviewers reported same-day, Saturday and emergency help in some cases.
Consultation fees in New Zealand vary by clinic and are not regulated, and there is no government-published veterinary fee schedule. Call Pet Doctors (Palmerston North) for a current quote, and ask for an itemised written estimate before procedures or surgery. After-hours or urgent care is typically more expensive. Pet owners commonly use private pet insurance or payment-plan options in New Zealand, but you should confirm any available options directly with the clinic.
Most New Zealand vet clinics commonly accept EFTPOS, Visa / Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay / Google Pay, and cash, but payment options can vary. Call ahead to confirm what Pet Doctors (Palmerston North) currently accepts, especially if you want to ask about pet-insurance claims or payment plans.
Pet Doctors (Palmerston North) is associated in reviews with emergency appointments, urgent pet care and same-day visits. If your pet is unwell, injured or needs urgent attention, call first so the team can advise whether they can see your pet or direct you to appropriate emergency care.
Pet Doctors (Palmerston North) has a 4.6 out of 5 rating from 337 reviews. Pet owners most often praise the kind, friendly and professional team, clear explanations, gentle handling of anxious or elderly pets, prompt appointments, surgery care, follow-up and compassionate end-of-life support. A small number of reviews mentioned communication, service or pricing concerns.
Map
Clinic Address
84 Pitt Street, Palmerston North Central, Palmerston North 4410, New Zealand
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Have you ever been seen here successfully without a reservation?
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Last updated: 16 July 2026