4.2
23 reviews
24/117 Powderham Street, Central, New Plymouth 4310, New Zealand
#professionalTeam#stockWelfare#monthlyWeighIns+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the team for being kind, gentle, patient and genuinely caring with both pets and their people, especially during emergencies and end-of-life visits. Many reviews describe knowledgeable vets who explain conditions, treatment options and medication clearly, with good outcomes for cats, dogs, birds and lifestyle-block animals. Long-term clients repeatedly say they trust the clinic, would recommend it, and appreciate the professional support from vets, nurses and reception staff.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, but a small number raise concerns. A few owners felt the clinic was too expensive or struggled with costs, while others appreciated fair pricing, accounts or payment flexibility. Isolated complaints mention privacy and marketing-message concerns, being asked to queue to pay after a euthanasia, COVID-era consultation-room restrictions, a crematorium mix-up, and limited bike parking.
🏥Clinic Specialties
- Urgent and emergency veterinary care
- Cat medicine and wound treatment
- Senior pet care and medication management
- End-of-life care and home euthanasia
- Surgery including eye removal and neutering
- Bird and lifestyle animal care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#urgentAppointments#emergencyCare#endOfLifeSupport#catCare#dogCare#seniorPets#knowledgeableVets#longTermClients#paymentFlexibility#afterHoursCare#privacyConcerns#pricingConcerns#highlyRecommended
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Call as early as possible for urgent concerns; several owners were offered same-day, next-day or very rapid appointments.
- Ask the vet to walk you through medication use and home-care steps, as reviewers often found the explanations helpful.
- If cost is a concern, discuss options or payment arrangements before treatment where possible.
- For end-of-life appointments, let the team know what support and privacy you need, as many owners valued their compassionate handling of these visits.
- If you are sensitive about personal data or marketing messages, clarify what information is required and how it will be used.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 07:30〜18:00 | |||||||
| 07:30〜20:00 | |||||||
| 09:00〜12:00 | |||||||
| 17:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
235 Devon Street East, New Plymouth Central, New Plymouth 4310, New Zealand
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Parking
The State Hotel Guest Parking
234m37 Gover Street, New Plymouth Central, New Plymouth 4310, New Zealand
Parking
333m6 Woolcombe Terrace, New Plymouth Central, New Plymouth 4310, New Zealand
Upper Courtenay St Parking, New Plymouth
335m4639260, New Plymouth Central, New Plymouth 4312, New Zealand
Lower Courtenay Street Car Park, New Plymouth
390m87 Courtenay Street, New Plymouth Central, New Plymouth 4310, New Zealand
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
New Plymouth District Vet Group is in New Plymouth Central, New Plymouth, Taranaki 4310. No train, ferry or light-rail station was found within easy walking distance, so driving is likely to be the simplest option; street parking is typically available in the suburb, but check local signage, or use Google Maps to find the nearest bus route.
New Plymouth District Vet Group is open Monday 7:30am-8:00pm, Tuesday 7:30am-6:00pm, Wednesday 7:30am-8:00pm, Thursday 7:30am-8:00pm, Friday 7:30am-6:00pm, Saturday 9:00am-12:00pm, and Sunday 5:00pm-7:00pm. Hours can change on public holidays, so check ahead before visiting.
You can contact New Plymouth District Vet Group by calling (06) 758 4006 or visiting their website at http://www.npvet.co.nz/.
To book an appointment at New Plymouth District Vet Group, call to enquire or use the clinic's website for current booking information. For urgent concerns, contact the clinic as early as possible, as reviewers mention same-day, next-day and rapid appointment help in some cases.
Consultation fees at New Plymouth District Vet Group can vary because veterinary fees in New Zealand are set by each clinic and are not government-regulated. Call the clinic for a current quote, and for procedures ask for an itemised written estimate before treatment; after-hours or emergency care is typically more expensive. Pet owners in New Zealand commonly use private pet insurance or payment-plan providers in general, but you should ask the clinic what options are available for your situation.
Most New Zealand vet clinics commonly accept EFTPOS, Visa and Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and cash, but you should call ahead to confirm what New Plymouth District Vet Group currently accepts. Some clinics can also discuss pet-insurance claims or payment-plan options, so ask before treatment if cost is a concern.
New Plymouth District Vet Group is associated with urgent and emergency veterinary care, and reviews mention help during emergencies and urgent appointments. If your pet needs immediate care, call to enquire as early as possible so the team can advise whether to come in or seek emergency support.
New Plymouth District Vet Group is highly reviewed, with a 4.8 out of 5 rating from 526 reviews. Pet owners often praise the kind, gentle and knowledgeable team, clear explanations, support during emergencies and end-of-life visits, and care for cats, dogs, birds and lifestyle-block animals, while a smaller number of reviews mention pricing, privacy or parking concerns.
Map
Clinic Address
235 Devon Street East, New Plymouth Central, New Plymouth 4310, New Zealand
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Last updated: 16 July 2026