What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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Your experience helps too
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What owners say
Awaiting owner input on wait times.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the team for being friendly, caring and helpful, with many saying staff took time to explain products, diagnoses, treatment options and what would happen next. Reviews repeatedly describe good outcomes for pets, including parvo care, surgery, emergency treatment, vaccinations and ongoing care for cats and dogs. Several owners also valued after-hours help, quick assistance in urgent situations, and pricing they felt was fair or reasonable.
💬Common Feedback & Suggestions
The reviews are overwhelmingly positive, but a small number raise concerns about reception manner, surprise costs, a sudden script-fee increase, and one unresolved microchip registration problem. One owner also felt their dog’s nail clip was not handled well and questioned the recommendation for sedation. Appointment and seasonal busyness are only lightly mentioned, so convenience concerns appear limited rather than common.
🏥Clinic Specialties
- Emergency and after-hours care
- Surgery and post-operative care
- Parvovirus inpatient care
- Vaccinations and puppy check-ups
- End-of-life care
- Small animal care for cats, dogs and rabbits
🏷️Keywords
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Ask for a clear estimate before treatment starts, especially if extra items may be added during the consult.
- For urgent cases, phone ahead; several reviews mention after-hours and weekend help being available.
- If your pet is having surgery or staying in, expect updates, but confirm how and when the team will contact you.
- For microchipping or registration, check the online registration afterwards and follow up promptly if anything is missing.
- Book early around busy periods such as before Christmas.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 | |||||||
| 08:00〜18:00 | |||||||
| 09:00〜12:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Nelson park parking
775mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
VetEast Ltd is in Te Hapara, Gisborne 4010. No train, ferry or light-rail station was found within walking distance, so driving is likely the easiest option; street parking is typically available in the suburb, but check local signage when you arrive. For public transport, check Google Maps for the nearest bus route before you travel.
VetEast Ltd is open Monday 8:00am-6:00pm, Tuesday 8:00am-5:00pm, Wednesday 8:00am-6:00pm, Thursday 8:00am-5:00pm, Friday 8:00am-5:00pm, and Saturday 9:00am-12:00pm. Sunday hours are not listed, so call ahead to confirm availability around weekends or public holidays.
You can contact VetEast Ltd by phone on (06) 864 8387 or visit its website at http://www.veteast.co.nz/.
To book an appointment at VetEast Ltd, contact the clinic directly or use the website to check the best booking option. For urgent cases, call ahead so the team can advise what to do before you arrive.
Vet consultation fees in New Zealand vary by clinic and are not regulated, and there is no government-published veterinary fee schedule. ACC covers human personal injury only and does not cover pets, so call VetEast Ltd for a current quote and ask for an itemised written estimate for procedures or hospital care. After-hours or emergency visits are typically higher, and pet insurance or payment-plan options may be worth asking about in general terms.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and cash, but payment options can vary. Call ahead to confirm what VetEast Ltd accepts and whether any insurance-claim or payment-plan options are available.
VetEast Ltd is associated with emergency and after-hours care in owner reviews. If your pet needs urgent help outside normal hours, call ahead to check availability and get instructions before travelling to the clinic.
VetEast Ltd is rated 4.6 out of 5 from 161 reviews. Pet owners often praise the friendly, caring and helpful team, clear explanations, good outcomes for cats and dogs, emergency help, surgery care, parvovirus treatment, vaccinations and fair pricing, while a small number mention concerns about reception manner, surprise costs or admin follow-up.
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Have you ever been seen here successfully without a reservation?
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