5.0
31 reviews
1 Kenwyn Street, Parnell, 1052, New Zealand
#specialistDermatology#allergyCare#earInfections+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the team’s warmth, compassion and calm handling of anxious pets, with many describing visits as low-stress, fear-free and genuinely caring. Reviews also frequently mention thorough examinations, clear explanations, detailed follow-up notes, and confidence in vets who tailor plans to individual animals. Long-term clients highlight consistent care through different life stages, including senior pets, emergencies and end-of-life support.
💬Common Feedback & Suggestions
The reviews are strongly positive overall, but the recurring concern is cost: several owners felt prices were high, quotes were unclear, or recommendations came across as upselling. A smaller number of negative reviews raised serious concerns about pressure to approve tests or procedures, poor cost transparency, delayed email replies, or communication that felt threatening or insufficiently explained. Pet owners who are cost-sensitive may want to ask for itemised estimates and discuss alternatives before agreeing to diagnostics or treatment.
🏥Clinic Specialties
- Low-stress and fear-free handling
- Senior and geriatric pet care
- Cat-focused veterinary care
- Sighthound and greyhound care
- Emergency and urgent pet care
- Physiotherapy and rehabilitation
🏷️Keywords
#compassionateCare#fearFreeHandling#anxiousPets#clearCommunication#thoroughExams#seniorPetCare#catFriendly#separateCatDogAreas#emergencyCare#longTermClients#followUpSupport#highPrices#costTransparencyConcerns#upsellingConcerns#cleanCalmClinic#easyParking
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate before tests, scans, surgery or medication so costs are clear upfront.
- Mention anxiety, fear or handling issues when booking, as many reviews praise the clinic’s low-stress approach.
- For cats or nervous pets, ask about the separate consult areas and calming options before the visit.
- If your pet has a complex or ongoing condition, bring previous records and ask for the long-term plan in writing.
- Allow time for a thorough consultation, especially for first visits, senior pets or second-opinion cases.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 09:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
Textile Centre 1 Kenwyn Street, Parnell, Auckland 1052, New Zealand
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Parking
Watt Street carpark
89m1 Watt Street, Parnell, Auckland 1052, New Zealand
State Highway 16 Parking
121m16 State Highway, Parnell, Auckland 1010, New Zealand
World Wide Parking Group
136m8a Cleveland Road, Parnell, Auckland 1052, New Zealand
Wilsons Parking 70 The Strand
154m70 The Strand, Parnell, Auckland 1010, New Zealand
Gladstone Apartments Parking Building
184m118 Gladstone Road, Parnell, Auckland 1010, New Zealand
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The Parnell Vets is located in Parnell, Auckland 1052. No train, ferry or light-rail station was listed within easy walking distance, so driving or checking Google Maps for the nearest bus route is the most practical option; street parking is typically available in Parnell, but check local signage before leaving your car.
The Parnell Vets is open Monday to Friday from 8:00 am to 6:00 pm, and Saturday from 9:00 am to 1:00 pm. No Sunday hours were provided, so call ahead to confirm availability around weekends or public holidays.
You can contact The Parnell Vets by phone on (09) 377 6667, or visit their website at http://thestrandvet.co.nz/. Calling is the best option for urgent questions, bookings, current fees or same-day availability.
You can book an appointment at The Parnell Vets by calling the clinic or using the contact options on their website. If your pet is anxious, elderly, a cat, or needs a longer discussion, mention this when booking so the team can plan the visit appropriately.
Consultation fees at New Zealand vet clinics vary by clinic and are not regulated, and no current price list was provided for The Parnell Vets. Call the clinic for a current quote, and ask for an itemised written estimate before tests, scans, surgery, medicines or procedures; after-hours or urgent care is typically more expensive. There is no public pet-vet scheme in New Zealand, ACC does not cover pets, and owners commonly rely on private pet insurance or general payment-plan options where available.
Most New Zealand vet clinics commonly accept EFTPOS, Visa / Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay / Google Pay, and sometimes cash, but you should call ahead to confirm The Parnell Vets' current payment options. Some clinics may also support pet-insurance claims or payment plans, but this should be checked directly before treatment.
The review summary mentions emergency and urgent pet care at The Parnell Vets, including support during emergencies. Call ahead to confirm what urgent care is available on the day, whether after-hours support applies, and what fees or referral arrangements may be involved.
The Parnell Vets is associated with low-stress and fear-free handling, senior and geriatric pet care, cat-focused veterinary care, sighthound and greyhound care, emergency and urgent pet care, and physiotherapy and rehabilitation. If your pet has a specific condition, ask whether the right vet or service is available before booking.
The Parnell Vets has evidence of cat-focused veterinary care, with reviews and tags noting cat-friendly care and separate cat and dog areas. If your cat is nervous, ask about quieter appointment times, separate consult areas and calming options when you book.
The Parnell Vets is rated 4.6 out of 5 from 152 reviews, with pet owners often praising compassionate care, calm handling of anxious pets, thorough exams and clear explanations. The main recurring concern is pricing and cost transparency, so owners may want to ask for itemised estimates and discuss options before approving diagnostics or treatment.
Map
Clinic Address
Textile Centre 1 Kenwyn Street, Parnell, Auckland 1052, New Zealand
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Other veterinary clinics near Parnell
152 reviews
Textile Centre 1 Kenwyn Street, Parnell, 1052, New Zealand
#compassionateCare#fearFreeHandling#thoroughConsults+13
Source: Google Maps
Last updated: 16 July 2026