Greenlane Veterinary Centre

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners most often praised the team for being caring, friendly, professional and reassuring, especially with nervous cats, elderly pets and worried owners. Many reviews describe vets and nurses who explain options clearly, follow up after treatment, and handle difficult moments such as serious illness, injuries and euthanasia with compassion. The cattery also receives many positive comments for looking after cats well, including senior or anxious cats, and several long-term clients say they trust the clinic with their pets over many years.

💬Common Feedback & Suggestions

The reviews are strongly positive overall, but the recurring concerns are concentrated around the cattery, appointment handling and costs. A few owners reported high or unclear boarding charges, strict pick-up/drop-off timing, limited updates, booking confusion, and some poor cattery experiences involving stress, odour, untidiness or illness after boarding. A small number of veterinary-care complaints mention rough handling, a tight cone causing injury, careless examination or misdiagnosis, and there are occasional comments that reception or management follow-up can be inconsistent.

🏥Clinic Specialties

  • Cat boarding and cattery care
  • Dental checks and dental surgery
  • Urgent injury and illness care
  • End-of-life support and euthanasia care
  • Pet travel certification and export advice
  • Puppy school and basic pet care advice

🏷️Keywords

#compassionateCare#friendlyStaff#professionalVets#catCattery#nervousPets#clearCommunication#followUpCare#dentalCare#urgentAppointments#endOfLifeCare#longTermClients#pricingConcerns#bookingIssues#catteryConcerns#reasonableValue#cleanFacilities

Overall Ratings

🐾Tips for Pet Owners

  • Confirm whether cattery charges are calculated by day rather than by night, and check public-holiday or long-stay costs before booking.
  • Ask about exact cattery drop-off and pick-up windows so you know what you will be charged for.
  • If your cat is anxious, elderly or prone to stress, discuss feeding, monitoring and update expectations with the cattery team in advance.
  • For urgent concerns, call early; several owners were fitted in quickly, but a few reviews mention appointment or booking mix-ups.
  • For larger procedures such as dental surgery, ask for options, cost caps and follow-up arrangements, as reviewers valued clear financial planning.
📊 **Overall Ratings** - Medical Expertise: 91% satisfied (n=58) - Service Attitude: 91% satisfied (n=84) - Convenience: 66% satisfied (n=25) - Pricing: 55% satisfied (n=20) - Cleanliness: 60% satisfied (n=5) - Recommendability: 88% satisfied (n=43) 👍 **What Pet Owners Praised** Owners most often praised the team for being caring, friendly, professional and reassuring, especially with nervous cats, elderly pets and worried owners. Many reviews describe vets and nurses who explain options clearly, follow up after treatment, and handle difficult moments such as serious illness, injuries and euthanasia with compassion. The cattery also receives many positive comments for looking after cats well, including senior or anxious cats, and several long-term clients say they trust the clinic with their pets over many years. 💬 **Common Feedback & Suggestions** The reviews are strongly positive overall, but the recurring concerns are concentrated around the cattery, appointment handling and costs. A few owners reported high or unclear boarding charges, strict pick-up/drop-off timing, limited updates, booking confusion, and some poor cattery experiences involving stress, odour, untidiness or illness after boarding. A small number of veterinary-care complaints mention rough handling, a tight cone causing injury, careless examination or misdiagnosis, and there are occasional comments that reception or management follow-up can be inconsistent. 🏥 **Clinic Specialties** - Cat boarding and cattery care - Dental checks and dental surgery - Urgent injury and illness care - End-of-life support and euthanasia care - Pet travel certification and export advice - Puppy school and basic pet care advice 🏷️ **Tags** #compassionateCare #friendlyStaff #professionalVets #catCattery #nervousPets #clearCommunication #followUpCare #dentalCare #urgentAppointments #endOfLifeCare #longTermClients #pricingConcerns #bookingIssues #catteryConcerns #reasonableValue #cleanFacilities 🐾 **Tips for Pet Owners** - Confirm whether cattery charges are calculated by day rather than by night, and check public-holiday or long-stay costs before booking. - Ask about exact cattery drop-off and pick-up windows so you know what you will be charged for. - If your cat is anxious, elderly or prone to stress, discuss feeding, monitoring and update expectations with the cattery team in advance. - For urgent concerns, call early; several owners were fitted in quickly, but a few reviews mention appointment or booking mix-ups. - For larger procedures such as dental surgery, ask for options, cost caps and follow-up arrangements, as reviewers valued clear financial planning.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
09 524 6415
Official website
greenlanevets.co.nz/

Opening Hours

MonTueWedThuFriSatSun
08:00〜18:00
08:30〜16:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

246 Great South Road, Greenlane, Auckland 1051, New Zealand

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Parking

Designa New Zealand Ltd

472m
87 Great South Road, Epsom, Auckland 1051, New Zealand

Secure Parking - 1 Marewa Road, Greenlane Auckland Car Park

697m
7 Marewa Road, Greenlane, Auckland 1051, New Zealand

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Greenlane Veterinary Centre is in Greenlane, Auckland 1051. No train, ferry or light-rail station was found within easy walking distance, so driving is likely the simplest option, or you can check Google Maps for the nearest Auckland bus route and use an AT HOP card if travelling by public transport. Street parking is typically available in this suburb, but check local signs before leaving your car.

Greenlane Veterinary Centre is open Monday to Friday from 8:00 am to 6:00 pm, and Saturday from 8:30 am to 4:00 pm. No Sunday hours were provided, so call ahead to confirm availability before visiting outside the listed hours.

You can contact Greenlane Veterinary Centre by phone on (09) 524 6415, or visit their website at http://www.greenlanevets.co.nz/. Calling is the best option for urgent questions, appointment availability, cattery bookings or current pricing.

To book an appointment at Greenlane Veterinary Centre, contact the clinic directly through its phone or website. For urgent injury or illness concerns, call early and explain your pet's symptoms clearly, as reviews mention some owners being fitted in quickly when their pet needed prompt care.

Consultation fees at Greenlane Veterinary Centre are not listed in the provided data, and veterinary fees in New Zealand vary by clinic and are not regulated by a government fee schedule. Call the clinic for a current quote, and for procedures such as dental surgery, ask for an itemised written estimate, options and any follow-up costs. ACC covers human personal injury only, not pets, so owners usually rely on private pet insurance or general payment-plan options where available.

The provided data does not list Greenlane Veterinary Centre's specific payment methods. In New Zealand, vet clinics commonly accept EFTPOS, Visa / Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay / Google Pay and cash, while some may support pet-insurance claims or payment plans; call ahead to confirm what is available.

Greenlane Veterinary Centre is described as helping with urgent injury and illness care, but no after-hours emergency service is listed in the provided data. If your pet needs urgent help, call to enquire during opening hours; if it is outside those hours, check for the nearest Auckland after-hours veterinary emergency clinic.

Yes, Greenlane Veterinary Centre is noted for cat boarding and cattery care, and many reviews praise the team for caring for senior, anxious or nervous cats. Before booking, ask how charges are calculated, confirm drop-off and pick-up windows, and discuss feeding, monitoring and update expectations for your cat.

Greenlane Veterinary Centre's listed services include dental checks and dental surgery, urgent injury and illness care, end-of-life support and euthanasia care, pet travel certification and export advice, puppy school and basic pet care advice. Call to enquire about availability for your pet's specific need.

Greenlane Veterinary Centre has a 4.5 out of 5 rating from 200 reviews, with strong praise for caring, friendly and professional vets and nurses. Review themes highlight clear communication, follow-up care, support for nervous pets and compassionate end-of-life care, while some owners raised concerns about cattery charges, booking handling, costs and occasional service follow-up.

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Source: Google Maps
Last updated: 16 July 2026