137 reviews
11380 Steveston Hwy #150, , BC V7A 5J9
#compassionateCare#friendlyStaff#thoroughExplanations+13
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What owners say
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What owners say
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What owners say
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and staff for being caring, gentle, and knowledgeable, with many long‑term clients noting years—even decades—of reliable care. Reviewers appreciated clear explanations, thorough exams, and follow‑up calls after visits or procedures. Several mentioned reasonable pricing compared to other clinics and highlighted successful surgeries, chronic disease management, and compassionate end‑of‑life care.
💬Common Feedback & Suggestions
While most feedback is positive, a number of owners raised concerns about billing transparency and fees, including surprise charges, recommendations for additional tests, and a strict no‑show policy that some found poorly communicated. A few reviews cited long waits and difficulty getting timely call‑backs about lab results, along with occasional reports of curt front‑desk interactions. There were also isolated but serious complaints about medical outcomes (e.g., sedation/dosage concerns, a post‑neuter issue, and a small‑mammal case that ended poorly). Overall sentiment remains strongly favourable, but clearer communication around costs, appointment times, and follow‑ups would address most negatives.
🏥Clinic Specialties
- Spay/neuter and soft‑tissue surgery
- Diabetes and chronic disease management
- Small mammal and pocket‑pet care
- End‑of‑life and euthanasia support
- Travel health certificates and export paperwork
- Preventive care and vaccinations
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#followUpCalls#gentleHandling#reasonablePricing#priceTransparencyConcerns#longWaits#appointmentPolicyIssues#sameDayAppointments#exoticsAndSmallMammals#endOfLifeSupport#travelDocumentationHelp#longTermLoyalty#professionalTeam#mixedOutcomesReports
Overall Ratings
🐾Tips for Pet Owners
- Book appointments in advance—walk‑ins aren’t accepted and waits can occur at busy times.
- Ask for a written estimate and clarify which items are optional to avoid surprise charges.
- Confirm drop‑off/pick‑up times and the no‑show policy in writing, especially for dental or surgical appointments.
- Call early if your pet needs urgent care; reviewers report success getting same‑day slots.
- If travelling overseas with your pet, start paperwork early and ask the team to outline required documents and timelines.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Olympic centre parking lot
123m8400 Alexandra Rd, Richmond, BC V6X 3W5, Canada
Four Grand Park Hotel Parking- Precise ParkLink
163m8368 Alexandra Rd, Richmond, BC V6X 4A6, Canada
Impark - 8540 Alexandra Rd Lot 260
229m8540 Alexandra Rd, Richmond, BC V6X 4B3, Canada
Empire Parkade
295mRichmond, BC V6X 1G3, Canada
Public Parking - 8711 Alexandria
359m8711 Alexandra Rd, Richmond, BC V6X 1C3, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Lansdowne Animal Hospital is located at 8351 Alexandra Rd #190, Richmond, BC V6X 3P3. No public transit station data was provided, so check Google Maps or the local transit agency for current bus or transit routes; if driving, nearby parking options include Olympic centre parking lot, about a 2-minute walk away, and Four Grand Park Hotel Parking- Precise ParkLink, also about a 2-minute walk away.
Lansdowne Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting.
A phone number was not provided in the source data. You can visit Lansdowne Animal Hospital's website at http://www.lansdowneanimalhospitalbc.com/ for contact options and clinic information.
Book an appointment in advance with Lansdowne Animal Hospital, as the provided information notes that walk-ins are not accepted. Pet owners should call early for urgent needs, since reviewers reported some success getting same-day appointments.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and for procedures such as surgery or dental work, ask for an itemized written estimate that separates required and optional items. Pet insurance and third-party payment-plan options may be available in Canada generally, but confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance claims or third-party payment plans. Call ahead to confirm which payment methods Lansdowne Animal Hospital currently accepts.
Lansdowne Animal Hospital is described as offering spay/neuter and soft-tissue surgery, diabetes and chronic disease management, small mammal and pocket-pet care, end-of-life and euthanasia support, travel health certificates and export paperwork, preventive care, and vaccinations.
Lansdowne Animal Hospital has a 4.3 out of 5 rating from 168 reviews. Pet owners often praise the caring, gentle, and knowledgeable team, thorough exams, clear explanations, follow-up calls, and long-term care, while some reviews mention concerns about billing transparency, wait times, callback delays, and appointment policy communication.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026