4.3
259 reviews
71 James Snow Pkwy N Unit #3, , ON L9E 0H2
#compassionateCare#honestAdvice#noUpselling+13
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, friendly team and a vet described as knowledgeable, thorough, and calm. Many noted being fit in on short notice when other clinics couldn’t, along with careful explanations of options and regular follow-up calls after visits. Routine procedures like vaccinations and spay/neuter were reported to go smoothly, and several long‑time clients expressed strong trust built over years. End‑of‑life care was frequently described as gentle and respectful.
💬Common Feedback & Suggestions
A minority of reviewers reported serious concerns about missed or minimized diagnoses in senior pets, including cases that later proved critical. Some owners experienced difficulty being seen for emergencies (especially if not existing clients), and a few cited long waits or phones not being answered. Communication and consent issues came up in reports of unexpected add‑ons or procedures (e.g., grooming/shaving) and surprise charges, with a handful calling pricing high or ‘greedy,’ though many others felt fees were fair. Overall sentiment is largely positive, but consistency in emergency access, transparent consent, and proactive diagnostics for seniors were suggested areas to improve.
🏥Clinic Specialties
- Spay and neuter surgeries
- General surgeries performed in-house
- Senior pet care and compassionate euthanasia
- Same-day or short-notice appointments for urgent cases
- Preventive care (vaccines and check-ups)
- Post-visit follow-ups and reminders
🏷️Keywords
#compassionateCare#knowledgeableVet#thoroughExams#clearCommunication#followUpCalls#accommodatingScheduling#emergencyFitIns#fairPricing#endOfLifeSupport#friendlyStaff#valueForMoney#consentIssues#unexpectedCharges#phoneNotAnswered#longWaits#misdiagnosisConcerns
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent issues to confirm availability, especially if you’re not yet a client.
- Ask for an itemized estimate and give explicit consent before any add‑on procedures (e.g., ear cleaning or shaving) to avoid surprise charges.
- If cost is a concern, discuss lower‑cost medication options or in‑house procedures, as staff are open to this.
- For senior or complex cases, request clear diagnostic plans and ask when specialist referral is advisable.
- Expect a follow‑up call after visits; keep your phone handy to discuss any post‑appointment care instructions.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Derry Heights Animal Hospital is located at 6941 Derry Rd W b05, Milton, ON L9T 7H5. No subway, light-rail, or train station was found within walking distance, so driving is likely the easiest option; street parking is typically available in the area, but check local signage before leaving your vehicle. For transit, check Google Maps or the local Milton Transit schedule for the nearest bus route.
Derry Heights Animal Hospital’s current opening hours are not listed in the provided information. Call ahead to confirm today’s hours before visiting, especially for urgent concerns or same-day appointment requests.
You can contact Derry Heights Animal Hospital by phone at (905) 878-1060. Calling is the best option for confirming hours, booking availability, urgent-care capacity, and current pricing.
To book an appointment at Derry Heights Animal Hospital, call the clinic to enquire about available times. Pet owners have reported that the team may accommodate same-day or short-notice visits for urgent cases when possible, but availability should always be confirmed in advance.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures such as surgery, vaccinations, dental work, or senior-pet diagnostics, ask for an itemized written estimate before consenting to treatment. Pet insurance and third-party payment-plan options may be available in Canada generally, but you should call to enquire about what applies to your visit.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment options were not provided for Derry Heights Animal Hospital. Call ahead to confirm accepted payment methods, pet-insurance claim support, or any third-party payment-plan options before your appointment.
The provided information mentions same-day or short-notice appointments for urgent cases, but it does not confirm a dedicated after-hours or emergency service. Call ahead to enquire about urgent availability, especially if you are not an existing client; if after-hours care is needed, fees are typically higher at emergency clinics.
Derry Heights Animal Hospital’s listed services include preventive care such as vaccines and check-ups, spay and neuter surgeries, general surgeries performed in-house, senior pet care, compassionate euthanasia, urgent same-day or short-notice appointments when available, post-visit follow-ups, and reminders.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026