625 reviews
538 Upper Wellington St, , ON L9A 3P5
#compassionateCare#friendlyStaff#skilledVet+12
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, knowledgeable team and the calm, very clean facility. Many cited smooth, well-explained procedures—especially spay/neuter, vaccines, microchipping—and empathetic end‑of‑life care. Adoption experiences were described as organized and welcoming, and several noted good value with affordable services, outreach clinics, and a helpful pet pantry.
💬Common Feedback & Suggestions
A minority reported concerns about customer service, mentioning occasional rude or rushed interactions and, in one case, an administrative error tied to microchip details. Convenience issues came up around limited visitor parking, the need to book ahead, and long wait times or delays for pet pantry deliveries. A few comments flagged pricing surprises (notably for euthanasia) or higher prices in the shop, and one adopter was frustrated by a non‑refundable fee after a rapid return. There were also isolated complaints about policies (e.g., only adopting out sterilized cats or restricting dogs from parts of the facility) and communication around stray intake.
🏥Clinic Specialties
- Spay and neuter surgeries
- Vaccinations and wellness outreach clinics
- Microchipping and ID services
- End-of-life euthanasia and aftercare
- Shelter adoption services
- TNVR for community cats
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#affordableServices#cleanFacility#smoothAdoptions#skilledSurgery#wellnessClinics#microchipping#euthanasiaSupport#communityOutreach#petPantry#thriftStoreDeals#longWaits#parkingLimitations#rudeStaffReports
Overall Ratings
🐾Tips for Pet Owners
- Book appointments, surgeries, and outreach clinics well in advance as they can be very busy.
- Arrive early to improve your chances of finding visitor parking, or plan alternate parking if possible.
- At drop‑off and pick‑up, double‑check all paperwork and microchip registration details for accuracy.
- Ask for a written cost estimate upfront—especially for euthanasia or special procedures—to avoid surprises.
- If using the pet pantry, expect possible delays and limited selection; be flexible and consider partner pick‑up options when available.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Hamilton/Burlington SPCA Companion Animal Hospital is located at 245 Dartnall Rd, Hamilton, ON L8W 3V9. No subway, light-rail, or train station was found within walking distance, so driving is likely the simplest option; you can also check Google Maps or the local Hamilton transit agency for the nearest bus route. Street parking is typically available in this area, but check posted signage before leaving your vehicle.
Opening hours are not listed in the provided information, so call ahead to confirm current hours before visiting. This is especially important for appointments, surgeries, outreach clinics, and pet pantry visits, which may be busy or require advance booking.
You can contact Hamilton/Burlington SPCA Companion Animal Hospital by phone at (905) 574-7722. Use this number to confirm hours, ask about appointment availability, and enquire about current service details.
Appointments, surgeries, and outreach clinics should be booked in advance because the hospital can be very busy. Call to enquire about availability, booking requirements, drop-off and pick-up instructions, and any paperwork needed for your pet.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures such as surgery, euthanasia, aftercare, or special services. Pet insurance and third-party payment-plan options may be available in Canada generally, but you should confirm directly with the clinic before relying on them.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but accepted payment methods can vary by clinic. Call ahead to confirm payment options, and ask whether any pet-insurance claim support or third-party payment-plan options are available before your visit.
Based on the provided information, the hospital is associated with spay and neuter surgeries, vaccinations and wellness outreach clinics, microchipping and ID services, end-of-life euthanasia and aftercare, shelter adoption services, and TNVR for community cats. Availability may vary, so call to enquire before planning a visit.
The provided review summary shows strong satisfaction for medical expertise, cleanliness, recommendability, and compassionate care. Pet owners praised the knowledgeable team, calm and very clean facility, smooth spay/neuter, vaccine and microchipping experiences, empathetic end-of-life care, organized adoption support, affordable services, outreach clinics, and the pet pantry. Some feedback mentioned limited visitor parking, the need to book ahead, long waits or delays, occasional rushed service, and the importance of confirming costs and paperwork details upfront.
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Last updated: July 28, 2026