3.1
142 reviews
400 Pembina Hwy, , MB R3L 2E7
#lifeSavingCare#emergencyExpertise#promptTriage+13
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What owners say
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What owners say
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s feline-only expertise, compassionate care, and clear, thorough explanations. Many describe accurate diagnoses and strong outcomes—from resolving digestive issues to dental surgeries and managing heart disease—with staff keeping them informed and cats calm. Long‑time clients highlight decades of trust, friendly service, and fair, transparent billing, and several note that urgent appointments were accommodated.
💬Common Feedback & Suggestions
The most common concern was customer service at the front desk, with multiple reports of rude or unhelpful interactions and difficulty reaching the clinic or getting timely call-backs. A few reviewers mentioned access and policy frustrations, including times when new clients weren’t accepted, not being allowed in exams during COVID, and payment issues (e.g., no change for cash, a $100 no‑show fee, and not selling prescription food to non‑clients). There was an isolated report of a brusque doctor and a couple of comments accusing the clinic of being too money-focused. Overall, feedback is strongly positive, with these issues raised by a minority.
🏥Clinic Specialties
- Feline-only veterinary care
- Dentistry and dental extractions
- Cardiology and HCM management
- Internal medicine and complex diagnostics
- Soft-tissue surgery
- Preventive care and vaccinations
🏷️Keywords
#felineOnlyCare#diagnosticExcellence#thoroughExplanations#compassionateCare#friendlyStaff#rudeReceptionEncounters#phoneCommunicationIssues#easyAppointments#urgentAccommodations#fairPricing#budgetConscious#transparentBilling#paymentPolicyConcerns#noShowFeeConcerns#longTermLoyalty#cleanClinic
Overall Ratings
🐾Tips for Pet Owners
- Call early and be persistent if the phone lines are busy; leave a detailed message and note that urgent needs are often accommodated.
- Bring your questions and take notes—the vet is known for thorough explanations and education.
- Confirm current policies in advance (owner presence during exams, cancellation/no‑show fees, and payment methods—cash/change availability).
- If you’re a new client, check whether they’re currently accepting new patients and expect possible wait times.
- For complex issues like dental disease or HCM, bring prior records and medication lists to streamline care.
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Last updated: August 5, 2026