Pembina Veterinary Hospital

What owners report about visiting

Collecting owner reports|Help add what a visit is like

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners frequently praised the compassionate, kind staff and vets who were knowledgeable, professional, and patient in answering questions. Many noted quick triage and being seen promptly in emergencies or same-day when their regular vet wasn’t available, with some crediting the team for life‑saving care and thoughtful updates during hospital stays. Several reviewers highlighted supportive, honest guidance during difficult end‑of‑life decisions.

💬Common Feedback & Suggestions

A recurring concern was front‑desk and administrative interactions, with some reporting poor communication, inconsistent policies, or feeling mishandled during sensitive moments. A few owners were upset about not being allowed to accompany their pet inside after hours or experiencing long waits to visit hospitalized pets. Pricing drew mixed reactions: some felt bills were very high, while another appreciated having options that respected financial limits. One reviewer also noted the clinic does not see certain exotics (e.g., birds).

🏥Clinic Specialties

  • Emergency and trauma care
  • Feline urinary issues and blockages
  • Euthanasia and end-of-life support
  • Hospitalization and critical care with updates
  • Pancreatitis and internal medicine management
  • Behaviour counselling for multi-dog households

🏷️Keywords

#compassionateCare#knowledgeableVets#clearCommunication#promptEmergencyCare#sameDayAppointments#phoneTriage#supportiveDuringEuthanasia#frontDeskIssues#highCosts#visitingRestrictions#inconsistentCommunication#quickAssessment#notForExotics#hospitalizationUpdates#repeatVisits

Overall Ratings

🐾Tips for Pet Owners

  • Call ahead for triage; they often provide quick advice and may secure a same‑day or urgent visit when needed.
  • Confirm species eligibility first—reviewers reported they do not see some exotics (e.g., birds).
  • Clarify visitation and whether you can accompany your pet, especially after hours or during hospitalization, to avoid surprises.
  • Ask for a written estimate and discuss treatment options and costs upfront; request updates during care if your pet is admitted.
  • Seek immediate care if your cat shows urinary signs (straining, blood in urine); reviewers reported being seen quickly for these issues.
📊 **Overall Ratings** - Medical Expertise: 77% satisfied - Service Attitude: 75% satisfied - Convenience: 78% satisfied - Pricing: 33% satisfied - Cleanliness: 84% satisfied - Recommendability: 50% satisfied 👍 **What Pet Owners Praised** Owners frequently praised the compassionate, kind staff and vets who were knowledgeable, professional, and patient in answering questions. Many noted quick triage and being seen promptly in emergencies or same-day when their regular vet wasn’t available, with some crediting the team for life‑saving care and thoughtful updates during hospital stays. Several reviewers highlighted supportive, honest guidance during difficult end‑of‑life decisions. 💬 **Common Feedback & Suggestions** A recurring concern was front‑desk and administrative interactions, with some reporting poor communication, inconsistent policies, or feeling mishandled during sensitive moments. A few owners were upset about not being allowed to accompany their pet inside after hours or experiencing long waits to visit hospitalized pets. Pricing drew mixed reactions: some felt bills were very high, while another appreciated having options that respected financial limits. One reviewer also noted the clinic does not see certain exotics (e.g., birds). 🏥 **Clinic Specialties** - Emergency and trauma care - Feline urinary issues and blockages - Euthanasia and end-of-life support - Hospitalization and critical care with updates - Pancreatitis and internal medicine management - Behaviour counselling for multi-dog households 🏷️ **Tags** #compassionateCare #knowledgeableVets #clearCommunication #promptEmergencyCare #sameDayAppointments #phoneTriage #supportiveDuringEuthanasia #frontDeskIssues #highCosts #visitingRestrictions #inconsistentCommunication #quickAssessment #notForExotics #hospitalizationUpdates #repeatVisits 🐾 **Tips for Pet Owners** - Call ahead for triage; they often provide quick advice and may secure a same‑day or urgent visit when needed. - Confirm species eligibility first—reviewers reported they do not see some exotics (e.g., birds). - Clarify visitation and whether you can accompany your pet, especially after hours or during hospitalization, to avoid surprises. - Ask for a written estimate and discuss treatment options and costs upfront; request updates during care if your pet is admitted. - Seek immediate care if your cat shows urinary signs (straining, blood in urine); reviewers reported being seen quickly for these issues.

Contact

Official website
pembinavethosp.ca/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

400 Pembina, Winnipeg, MB R3L 2E7

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Have you ever been seen here successfully without a reservation?

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Last updated: August 5, 2026