429 reviews
655 Sterling Lyon Pkwy Unit 8, , MB R3P 2S8
#compassionateCare#thoroughExams#clearCommunication+13
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What owners say
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What owners say
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What owners say
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners repeatedly praised the kind, compassionate team and vets who take time to listen, explain options clearly, and follow up after visits. Many highlighted the convenience of same-day availability, evening hours, and being open on Sundays, which helped in urgent non‑emergency situations. Reviewers also noted effective care and outcomes—from infections and pancreatitis to surgeries, dental work, and wound repairs—along with transparent quotes and generally reasonable pricing.
💬Common Feedback & Suggestions
While most feedback is positive, a minority reported rude or dismissive interactions at reception and inconsistent bedside manner from certain vets. A few felt their pets’ symptoms were treated without probing the root cause, or that triage for urgent issues wasn’t prioritized appropriately. There were occasional pricing concerns (e.g., higher-than-expected X‑ray or product costs, being charged despite needing to remove a bandage/IV at home) and one strict scheduling incident where a client was turned away for being a few minutes late. Some also mentioned conflicting assessments between clinics.
🏥Clinic Specialties
- Emergency and same-day care
- Spay/neuter and soft-tissue surgery
- Dentistry and dental cleanings
- Internal medicine and infection treatment
- Vaccinations and preventive care
- Second opinions and follow-up care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#followUpCalls#openSundays#sameDayAppointments#emergencyCare#reasonablePricing#transparentQuotes#cleanFacility#patientWithAnxiousPets#rudeStaffReports#triageConcerns#strictScheduling
Overall Ratings
🐾Tips for Pet Owners
- Use their Sunday and extended hours for urgent, non‑emergency issues and call ahead to secure a same‑day slot.
- Ask for written estimates and itemized quotes, and confirm prices on medications or products in advance.
- Arrive a bit early for appointments to avoid any issues with tight scheduling or check‑in delays.
- Let staff know if your pet is anxious—they’re noted for being gentle, using treats, and working at your pet’s pace.
- For ongoing or complex problems, discuss the diagnostic plan and rationale, and consider a second opinion within the team if you’re unsure.
Contact
Opening Hours
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Last updated: August 5, 2026