280 reviews
2525 Tecumseh Rd W, , ON N9B 1W4
#compassionateCare#gentleHandling#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners often praised the team’s kindness and compassion, noting gentle handling of nervous pets and a friendly, patient manner. Several reviewers highlighted helpful explanations about treatment and prevention, occasional upfront pricing guidance, and willingness to work within a budget. Some long‑time clients expressed loyalty and positive outcomes with routine care, and a few mentioned considerate support during end‑of‑life situations.
💬Common Feedback & Suggestions
Common concerns centred on clinical thoroughness and outcomes, including missed or incorrect diagnoses, incomplete exams focused on vaccinations, and one report of oversedation. Service issues came up repeatedly: long waits, missed or unattended appointments, and poor responsiveness during an emergency call. Pricing feedback was mixed, with reports of overcharging, difficulty getting price information or refunds, alongside others who found the clinic flexible on payments. Cleanliness was not widely discussed in reviews.
🏥Clinic Specialties
- Vaccinations and routine check-ups
- Euthanasia and end-of-life care
- Preventive care and client education
- Canine and feline medicine
- Anxiety management and sedation during visits
🏷️Keywords
#compassionateCare#friendlyStaff#gentleHandling#thoroughExams#clearCommunication#budgetFlexibility#pricingTransparencyIssues#misdiagnosisConcerns#longWaits#appointmentNoShows#emergencyAccessProblems#refundIssues#unprofessionalBehaviour#loyalClients#mixedExperiences#fearFreeApproach
Overall Ratings
🐾Tips for Pet Owners
- Confirm your appointment time and that staff will be on site, especially for early or late slots.
- Ask for a full nose‑to‑tail exam and request clear explanations of findings, options, and costs before proceeding.
- Request an itemized written estimate in advance; clarify pricing and refund policies up front.
- Plan extra time in case of waits, and bring treats or comfort items to help calm anxious pets.
- For true emergencies, call ahead first and keep a backup emergency clinic number on hand.
Other areas this clinic treats
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Conditions commonly treated here
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Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Walmart Parking
387m3120 Dougall Ave, Windsor, ON N8W 2M3, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Dougall Avenue Veterinary Hospital is located at 3020 Dougall Ave #13, Windsor, ON N9E 1S4. The closest listed public transport option is Devonshire Mall Alternate Bus Station, a bus station about an 11-minute walk away. If you are driving, Walmart Parking is listed nearby, about a 5-minute walk from the clinic.
Dougall Avenue Veterinary Hospital asks pet owners to call ahead to confirm current opening hours. This is especially important for early or late appointment times, as review feedback suggests confirming that staff will be on site.
You can contact Dougall Avenue Veterinary Hospital by phone at (519) 969-3020. Calling ahead is recommended to confirm hours, appointment availability, and current clinic procedures.
To book an appointment at Dougall Avenue Veterinary Hospital, call the clinic to enquire about available times. Pet owners may also want to confirm the appointment time again before travelling, especially for early or late slots.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures or treatments. Pet insurance and third-party payment-plan options may be available in Canada generally, but you should confirm any payment support directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary by clinic. Call ahead to confirm accepted methods, direct insurance claim options, or any third-party payment-plan availability before your visit.
Dougall Avenue Veterinary Hospital is associated with vaccinations, routine check-ups, preventive care, client education, canine and feline medicine, euthanasia and end-of-life care, and support for anxious pets during visits. Ask the clinic directly which services are available for your pet’s specific needs.
Pet owner feedback for Dougall Avenue Veterinary Hospital is mixed. Review summaries mention kindness, compassion, gentle handling of nervous pets, helpful explanations, and some budget flexibility, while concerns include long waits, appointment issues, pricing communication, clinical thoroughness, and emergency responsiveness.
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Last updated: July 28, 2026