125 reviews
5779 Main St Unit 7, , ON L4A 4R2
#compassionateCare#friendlyStaff#clearCommunication+13
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and vets who take time to explain diagnoses and options clearly without rushing. Many mention thorough exams, gentle handling of nervous or reactive pets, and helpful follow-up calls. Several reviews highlight smooth surgical care and recovery, kind end-of-life support, and the ability to be seen quickly for urgent concerns. The small, quieter clinic atmosphere also helped keep pets calm.
💬Common Feedback & Suggestions
A few reviewers reported inconsistent front-desk experiences, describing reception as cold or occasionally rude, and noted lapses in communication. Convenience was a concern for some due to limited/part-time hours, appointment or pickup being redirected to another location without clear notice, and recent comments about closure. Pricing feedback was mixed: many felt costs were fair or reasonable, while others found fees higher than expected and wished estimates were discussed more proactively. A small number cited negative clinical experiences, such as last‑minute plan changes or concerns about care, though these were outliers compared to the largely positive feedback.
🏥Clinic Specialties
- Preventive wellness exams and vaccinations
- Soft tissue surgery (spay/neuter, tumour removal)
- End-of-life and euthanasia support
- Behaviour-sensitive handling for reactive or anxious pets
- Small mammal care (rabbit nail trims)
- Same-day appointments for urgent issues
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#takesTimeToExplain#gentleHandling#reactiveDogFriendly#thoroughExams#quickAppointments#followUpCalls#smallClinicFeel#endOfLifeCompassion#surgeryExpertise#pricingConcerns#limitedHours#bookingConfusion#occasionalRudeReception
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to confirm current hours and whether your appointment or pickup will be at this location or redirected elsewhere.
- If cost is a concern, ask for a detailed estimate and discuss alternatives up front to avoid surprises.
- Let the team know if your pet is anxious or reactive so they can make accommodations in the quieter setting.
- For urgent issues, phone first—many reviewers were fit in the same day.
- After procedures or medication changes, clarify what follow-up and at‑home monitoring are recommended.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Public Parking
180mParking lot, Booth Dr, Whitchurch-Stouffville, ON L4A 1G4, Canada
Public Parking
213m6323 Main St, Whitchurch-Stouffville, ON L4A 1G5, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Thicketwood Veterinary Hospital is located at 6342 Main St, Whitchurch-Stouffville, ON L4A 1G9. The closest listed public transport is Stouffville GO, a train station about a 6-minute walk away. If you are driving, there are public parking options nearby, including Public Parking about a 2-minute walk from the clinic.
Thicketwood Veterinary Hospital asks pet owners to call ahead to confirm current opening hours. This is especially important because some feedback mentions limited or part-time hours and occasional appointment or pickup redirection.
You can contact Thicketwood Veterinary Hospital by phone at (905) 640-8084. Calling ahead is recommended to confirm hours, appointment availability, and whether your visit is at this location.
To book an appointment at Thicketwood Veterinary Hospital, contact the clinic directly and confirm the visit location when booking. If your pet is anxious, reactive, or needs urgent attention, mention this when you enquire so the team can advise on availability and accommodations.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures such as surgery, ask for an itemized written estimate before treatment. Pet insurance and third-party payment-plan options may be worth asking about in general, but availability should be confirmed directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary by clinic. Call ahead to confirm accepted payment methods, pet-insurance claim support, or any third-party payment-plan options before your visit.
Based on the available summary, Thicketwood Veterinary Hospital is noted for preventive wellness exams and vaccinations, soft tissue surgery such as spay/neuter and tumour removal, end-of-life and euthanasia support, behaviour-sensitive handling for anxious or reactive pets, small mammal care such as rabbit nail trims, and same-day appointments for urgent issues when available.
Pet owner feedback is largely positive, especially for compassionate care, clear explanations, gentle handling, thorough exams, follow-up calls, surgery support, and end-of-life care. Some reviewers noted concerns about front-desk communication, limited hours, booking or pickup confusion, and mixed pricing experiences, so it is a good idea to confirm details and estimates before your visit.
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Last updated: July 28, 2026